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ABSTRACT

The Role of Knowledge Management in higher

Education Quality Assurance

APPLIED STUDY AT PRIVATE JORDANIAN UNIVERSITIES

Prepared by:Ruba Jaza AL-mahamed

Supervised by:Prof. Mohammad Al - Nuiami

The purpose of this study is to reveal the Impact of Knowledge

Management in higher Education Quality Assurance. The study used some of

statistical tools. The study founded some of Conclusions:

There is no Significant Statistical relationship between Scientific Activities andhigher Education Quality Assurance.

There is Significant Statistical relationship between Scientific Gentilizing(Assertor Prof, Assessor Prof) and higher Education Quality Assurance, whilethere is no Significant Statistical relationship between Scientific Gentilizing(Professor, Lecture) and higher Education Quality Assurance.

There is Significant Statistical relationship between Incentives and higherEducation Quality Assurance.

There is Significant Statistical relationship between Experience (5-10 years)and higher Education Quality Assurance, while there is no SignificantStatistical relationship between Experience (less than 5 years, 11-15 years,more than 16 years) and higher Education Quality Assurance.

There is no Significant Statistical relationship between E-Library and higherEducation Quality Assurance.

There is no Significant Statistical relationship between Internet Connection andhigher Education Quality Assurance.

There is Significant Statistical relationship between Equipments saving andhigher Education Quality Assurance.

There is Significant Statistical relationship between External Database Sharingand higher Education Quality Assurance.

There is Significant Statistical relationship between Library Diversification andhigher Education Quality Assurance.

1

1-1

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Intellectual Capital

Knowledge Economy.

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Intelligence()Information Technology.(

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2004 :12(

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Francis BaconKnowledge Is Power)Misra,et..al,

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1985 .

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Institutional Knowledge Evolution Cycle:

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Knowledge Management Systems: Conceptual Foundation and Research Issues".

.

.

.

54

-)Marwick,2001:1-20 ("Knowledge Management Technology".

Nonaka s

.

.

.

.

-)Laszlo and Laszlo ,2002:400-412 ("Evolving Knowledge For

Development: The Role Of Knowledge Management In A Changing World".

:

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55

)(

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Management And Information Management: The Need For Empirical Perspective".

.

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Knowledge Systems for Development ."

56

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Academics responses to quality in some Australian universities" .

.

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-)AL bandary,2005 ( "Meeting the challenges: The development of

quality assurance in Oman s Colleges of Education" .

. .

.

61

-)Hoecht,2006 (Quality Assurance in UK higher education: Issues of"

trust, control, professional autonomy and accountability".

.

.

.

-)Connolly, et..al,2005 (" Quality Assurance and E-Learning:

Reflections from the front Line".

.Glamorgan

.

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-)Nilsson & Wahl n ,2000 ("Institutional Response to the Swedish

Model of Quality Assurance".

.2719 .

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Management and Quality" . .

% .

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Management in Research Organizations" .

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- )Chua & Lam,2007 ( "Quality assurance in online education: The

Universitas 21 Global approach" .

.

.

64

.

-)Zhao & Bryar,2006 ("Integrating Knowledge Management and Total

Quality: A Complementary Process".

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.

.

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.

-)Longstaff & Haimes,2000 (" Education and Knowledge Management:

A Requisite For Information Assurance".

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.

-)Lin & Wu,2005 ( "Knowledge Creation Model for ISO 9001 : 2000".

65

ISO 9001: 2000 .

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