emerging trends, 2.0 & libraries

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Presentation on emerging technology and social networking trends for Nicholson Memorial Library System in Garland, TX.

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Emerging Trends, 2.0, and Libraries

David Lee KingTopeka & Shawnee County Public Library

davidleeking.com

What is Web 2.0?

Web 2.0 has done a similar thing

for the web.

From Wikipedia: “a … second-generation of Internet-based services — such as social networking sites, wikis, communication tools, and folksonomies — that let people collaborate and share information online in ways previously unavailable.”

communication, conversation, participation...

Community

Web 2.0

Church 2.0

Law 2.0

Business 2.0

Advertising 2.0

Music 2.0

Library 2.0

Glue of Web 2.0RSS

RSS ReadersTagging

Commenting

MashupsFriending

Web as Platform

User-Generated Content

1. RSS

• Does 2 things:

• subscribe to other websites that have RSS feeds (aka syndication)

• create content in one place, but display it in another place

• any content - text, photos, audio, video

RSS

2. RSS Feed Readers

3. Tagging, or Folksonomies

• Categorizing the web

• Choose personal keywords

• Browseable and searchable

• web 2.0 uses tagging

• one-on-one in the past

• maybe a letter?

• Here’s what it can be now

4. Leaving Comments

conversation

29 comments!

On a Director’s

Blog!!!

5. User-Supplied Content

• web 2.0 doesn’t exist without user generated content

• most web 2.0 sites feature “my stuff”

• text

• photos

• videos

6. Web as Platform

• web-based software

• a platform that allows people to interact

• not the usual “here’s the info about my organization”

• email is a good example

7. Mashups

• From Wikipedia: “A mashup is a website or web application that seamlessly combines content from more than one source into an integrated experience.”

• Usually via an API, RSS feed, or JavaScript

8. Friending

• Buddies, friends, contacts, followers

• Linking to friends or contacts

• sharing content

• trusted buddy list

now, let’s jump right in

• blogs

• social networking sites

• bookmark managers

• wikis

• instant messaging

• podcasting and videocasting

• Library Catalogs???

blogs

what can you do with blogs?

• communicate with your patrons!

• start conversations...

• new books, videos, what’s new at the library

• internal staff newsletter

• subject guide current awareness

• reaching customers where they are...

Social Networking Sites

What can you do with Social Networking Sites?

• Reach patrons in THEIR space

• Use contact lists to push events and news

• Direct links to library material

• Share – why should I attend your teen program?

• Use them as search tools

Bookmark Managers

• AKA Social Bookmarking

• IE favorites is tied to a single PC

• Bookmark managers do the same thing…

• … but are accessible via the web!

• how it works

• add a bookmark, add tags, description, clipping

• Others can add comments, ratings

• Others can subscribe via RSS

• searchable

What can you do with Bookmark Managers?

• Access your own bookmarks anywhere

• Find an expert and subscribe

• Search

• Share!

• actual links

• expertise

Wiki

• What’s a Wiki?

• A website that allows anyone to add and edit content

• Great for collaborative authoring

• Tracks changes so you can revert back to older page if needed

• Monitor changes via RSS

• Searchable

• Comments can be allowed

What can you do with a Wiki?

• Subject Guides

• Staff Intranet

• Project management

• Committee/Taskforce minutes

• Allowing patrons to interact with you…

Instant Messaging

• AKA IM

• Pretty easy – you type, hit enter, they type, hit enter, etc.

• Chat history is tracked

• Real time communication

• PCs, cell phones, PDAs all have IM

IM Clients

• Individual clients:

• AOL AIM

• MSN Messenger

• Yahoo! Messenger

• IRC, ICQ, Jabber, GTalk, GroupWise Messenger, etc.

• Multi-Client services:

• Trillian, Gaim, Meebo

What can you do with IM?

• IM Reference

• IM library staff

• Can be less hassle than email or phone

• Allowing patrons to reach you!

Podcasting

• Web feed of audio that anyone can subscribe to

• To listen:

• Need an MP3 player

• Need an RSS feed

• Need a feed reader

• Even better - A podcasting aggregator (ie., iTunes and Juice)

1. Creating a Podcast

• Something to say – most important

• Microphone = can be a Radio Shack cheapie

• Audacity = free

• Place to store the podcast – archive.org, blip.tv, etc. = free

• RSS feed that will distribute podcasts = free (FeedBurner does this)

• Free, free, free vs Time, Time, Time!

What can you do with Podcasting?

• Library news/upcoming events

• Booktalks

• Oral histories

• Lectures

• Local music

• Author readings

• Library instruction/guided tours

• Reach patrons where they are…

Videocasting

• same idea as podcasting - but with video

• to watch: need a video player

• rss feed

• feed reader

• even better - a video aggregator (mefeedia, fireant, itunes)

Creating a VideoCast• Something to say

• Camcorder – cheapies for $30…

• Digital video editing software

• Place to store the videocast – archive.org = free

• RSS feed that distributes videocasts = free (feedburner again)

• pricey, Takes Time, Is Very Cool.

what can you do with video?

• lectures, events, instruction

• virtual tours

• book talks

• something completely original

• reaching those patrons again...

Amazon vs OPAC

Extending the catalog...

Introducing Topeka’sDigital Branch

Who are We?

DigitalTranslation

Goals

Who are We?

Busy Library

Content!

Community

DigitalTranslation

What’s a Digital Branch?

• All services will be both physical and digital

• We’ll use the web to build unique stuff

• to some, the digital branch will be the only branch

We’re running two libraries!

“Information Superhighway?”

“Virtual Reality?”

community

connectionsparticipation

it’s a small world

user-generated

adding “my” thoughts

sharing

invitations

conversation

Content

content

Content

Content

Content

Content

RSS

Media

content creator

• librarian

• library staff

• all staff assigned to help out

• trained and released

multimedia content creator

• we bought cameras and camcorders

• i’m training staff of how to use them

• we encourage it

• we give time for it

Community

Entryways

conversation

• more than content

• conversations taking place

• ref desk

• comments

• patron generated content

tracking conversation

• summize

• google alerts

• others

• keyword searches

• answer and comment when it makes sense!

• pass it on to staff

Community

Community

other libraries

• comments in catalog

• librarything for libraries tagging

• forums?

Goals

Sharing

Content

Community

Our Stories

Telling our Story

story means

• more than the facts

• being a reporter... or an editorialist

• blogging!

• sharing - our favorite recipes

• our trip to spain

• and surrounding it with our stuff (books)

How do I make time for

new stuff?

FindingTime

Changing focus

• Finding time vs willingness and priority

• You have to want to change

• change job

Scheduleyourtime

Granting time

• give time - for reading, playing, learning, creating

• send staff to formal training

• practical training for staff - teach what's relevant to your staff and library

• buy books for training

Yikes! My boss says I need to learn this

• 15 minutes a day

• start with your interests

• find some blogs to read

• leave comments

• Work through a Learning 2.0 plan

Where to start?

• blogs:

• blogger.com or wordpress.com

• what are you going to write about?

• Wikis:

• PB Wiki

• use it for your next committee project

Where to start?

• IM

• sign up for AOL Instant Messenger

• Use Meebo to chat with co-workers (or me!)

• Social Networks

• Get a FaceBook account

• friend other librarians

• Podcasting and Videocasting

• think of a reason and a goal, then go for it!

• Use whatever’s handy - digital camera video is fine

Why?

This is not your library

This is your library

This is your library

This is your library

Thank you!

davidleeking.com

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