evidence based e-governance

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NATIONAL MANAGEMENT COLLEGE 100th National Management Course

Seminar Presentation on

EVIDENCE BASED E-GOVERNANCE

By

Muhammad Saleem Ahmad Ranjha

(Pakistan Custom Service)

Sponsor DS: Sqn. Ldr. (R) Ahmed Yar Khan

Sequence of Presentation

• Introduction

• Issues of the Governance

• Objective

• Information Communication Technology (ICT)

in Pakistan

• Landmark Projects

• M-Government

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Sequence of Presentation

• Punjab Information Technology Board (PITB)

• Dr. Umer Saif

• Motor Transport Management Information System• Crime Mapping• Livestock Data Collection• Citrus Diseases• Analysis• Recommendations

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Introduction

The World is Flat by Thomas L. Friedman NYT

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Introduction

• Rise of IT and Social Media• Mobile Banking• Impact on World Politics, Economy and

Governance• The Traditional Government• Governments also changing and becoming more

responsive and proactive• Do or Die

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Issues of the Governance

• Lack of transparency

• Lack of trust

• Corruption

• Lack of proper feedback mechanism

• Unreliable data

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Objectives

• Transparency in governance

• Reducing corruption

• Authenticity of data

• Monitoring and evaluation of government projects

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Information Communication Technology (ICT) in Pakistan

• Mobile phones 125 million

8th

• Internet connections 30 million

15th

• Facebook 10 million

25th

• Twitter 1.5

million 20th

• Linkedin 1.5

million 12th

Source: Global Information Technology Report, 2013 by World Economic Forum www.Socialbakers.com

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Landmark IT Projects

• NADRA

• Higher Education Commission (HEC)

• Web based One Customs (WBOC)

• Land Revenue Management Information System

(LRMIS)

• Benazir Income Support Programme (BISP)

• Jhang Model Citizen Feedback Model (CFM)

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M-Government

• Strategic use of government services, and applications using cell phone, laptops, PDAs and wireless internets

• Availability of Government information and services “anytime anywhere”

• Professor I. Kushchu Japan Mobile Government Consortium International (mGCI)

• M-Government examples in Turkey, Philippines, Czech Republic and India

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Punjab Information Technology Board

www.pitb.gov.pk

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Forbes on Dr. Umer Saif

• http://www.forbes.com/sites/peterhigh/2014/02/03/a-professor-with-a-western-past-remakes-pakistans-entrepreneurial-future/

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Motor Transport Management Information System (MVR-MTMIS II)

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Motor Transport Management Information System (MVR-MTMIS II)

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Motor Transport Management Information System (MVR-MTMIS II) - Salient Features

• Customized application with outstanding process flow

• Replication, deployment, training and maintenance along with connectivity in all Punjab districts

• Registration of 3.6 million vehicle

• Web-based tax calculator for registration transactions and token tax payment

• Centralized data-based

• Automated notices to tax deflators Source: MTMIS.punjab.pk

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Motor Transport Management Information System (MVR-MTMIS II) - Salient Features

• Online connectivity with Customs authorities for verifications

• Online data sharing with other provinces

• Document scanning for registered vehicles

• Ownership verification

• Rs. 23 billion have been collected so far under this project

Source: MTMIS.punjab.pk

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Crime Mapping

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Crime Mapping - Salient Features

• Solution to facilitate the police for reporting of the crime from the location of occurrence

• Helps getting holistic and real time perspective of crime reported

• Helps for better crime fighting measures and performance analysis

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Livestock Data Collection

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Livestock Data Collection

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Livestock Data Collection – Salient Features

• Linking 3500 service centres of livestock department like mobile dispensary

• Aims to provide support services to farmer of animals, artificial fertilization, vaccination and information services

• Provides farmer and farm profiles

• Disease Out break analysis

• Utilization of services rendered (vaccination and medication)

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Livestock Data Collection – Salient Features

• Operational in 36 districts of Punjab

• More than 600,000 farmer registered

• Available to 1300 veterinary officers and assistants

Source: www.pitb.gov.pk

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Citrus Diseases

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Citrus Diseases

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Citrus Diseases – Salient Features

• Developed by College of Agriculture and IT Department, University of Sargodha

• First Pakistani android agricultural app in both Urdu and English

• Helps in identifying the symptoms encompassing citrus diseases requiring immediate concerns

• Helpful by Pakistani quarantine official for inspecting imports and exports of citrus

• Many more agricultural android apps expected to follow

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Analysis

• Transition from brick and mortar to M-Government

• IT is more than Word Processor and Power Point• Interactive Websites adjustable for M-

Governance• Time to developing Mobile Apps• Information Communication Technology for

Development ICT4D• E- Learning • E-Entrepreneurship

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Recommendations

• Replications in Federal and other provincial govts

• Laptops & PDAs at CSA, SMC and NMC

• Paperless Environment

• Carbon Creditting

• Head of Offices Periodic Meetings on ICT

• 24/7 Monitoring

• Action based Periodic Evaluation

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Recommendations

• Setting up Project Management Units• Setting up Dash Boards• Use of MS Excel• Use of MS Project• SMS and Mobile Apps• Involving the users through Crowd

Sourcing• 360 Degree Feedback

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Thank You