expect more

Expect MOREHow Motivated, Open, Results-focused, and Enthusiastic people are created

September, 2010

Surviving Disaster

“Treat people as if they were what they ought to be and you help them to become what they are capable of being.”

- Johann Wolfgang von Goethe

daily lives

successful director

Motivate Openness Results Enthusiasm

see MORE

Activity: see MORE

• Pair up with someone in the room• Pick one person to describe how they see themselves;

‒ Try to keep it to a sentence or two• Now with that description in hand, repeat it back to the person and give it a

little MORE‒ You are the director

• Show of hands on who the describers are• Find a new person in the room to give your description to and incorporate the

MORE feedback you got from the previous interaction• Let’s do this one more time• How did it make you feel to hear about yourself from the first time to the last

time?• Do these descriptions resonate with your dreams, desires, beliefs?• How many people feel that they couldn’t live up to the description given of

them?• Was it hard to see someone you didn’t know as MORE?• Anything else surprise you or intrigue you about this activity?

Motivate Openness Results Enthusiasm

motivates

money (picture)

= motivationmoney

mastery, autonomy, purpose

move responsibility and decision making down

make people accountable

give them meaningful work

• move responsibility and decision making down

• make people accountable

• meaningful work

Openness

candid

frightening, scary, alienating

(the emperor has no clothes)

protective barriers

trust is built through candor

benefits

open dialogue

open your ears

open up

• open dialogue• open your ears• open up

“Don't tell people how to do things, tell them what to do and let them surprise you with their results.”

- George S. Patton

result-focused

Agile

short feedback loops

continuous improvement

Focus + Daily Improvement + Time = Genius

check in

(mirror picture)

give others recognition

• review regularly• reflect the person back to themselves

• reward what you see

“Nobody grows old merely by living a number of

years. We grow old by deserting our ideals. Years may wrinkle the skin but to

give up enthusiasm wrinkles the soul”

- Samuel Ullman

enthusiasm

cheerleaders

purpose

passion

perseverance

energize others

emotion

enjoy work

• energize others• emotion in the making• enjoy the work

Motivate Openness Results Enthusiasm

give MORE to you

Activity: What is on your mind at work?

• We connect with issues at an emotional level• We don’t always have to focus on the negative – we can look at positive things

too• We’ll do an activity called Mad, Sad, Glad

‒ I’ll be passing out sticky notes and would like you to write down things at work that make you mad, sad or glad

‒ 1 thought per sticky note‒ Write legibly‒ You’ll have 4 minutes‒ When you are finished I invite you to come and post them on the wall

• Now we’ll group and cluster them• Take a grouping that resonates with you

• Develop a SMART goal that you will take back to work with you‒ SMART goals are Specific, Measurable, Attainable, Relevant, and Timely‒ Include 1-5 action steps

• Any volunteers to share their SMART goal?

expect MORE from me

On twitter @expectingMORE

By email at andrewjgoddard@gmail.com

Who will commit to share their breakthroughs one week from today?