experience the power of skillsoft
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Experience the Power of SkillSoft
Edwin V Amerman
Channel ManagerAlign 2008
2
Agenda• Introductions
• Who is SkillSoft
• Business Training Library / SkillSoft Partnership
• SkillSoft Solutions available to you
• Demo of Business and Desktop/IT
• What’s to come
• Discussion
SkillSoft Overview• A leading provider of on-demand e-learning and performance support
solutions
• 6,000+ courses in 19 languages, over 20,000 fully-digitized online references, hundreds of videos, simulations, skill briefs, job aids, and more to meet enterprise training needs
• Publicly traded (NASDAQ:SKIL)
– $281.2M revenue for FY2008;projecting revenue of $335-338Min FY09
– Plan to invest $56M in R&D inFY09
– 500+ customer-facing employees
• Two acquisitions in 2007:
– Thomson NETg
– Targeted Learning Corporation
3,000 Customers, 10+ Million End Users
Strategic Partnership with BTL• Business Training Library
– Partner since 2001– Received SkillSoft’s Partner of the
Year Award in 2006– Consistently ranks in top 5% of all
SkillSoft Partners– Have participated and presented at
numerous SkillSoft Perspective events– Easy company to do business with– Perfect partnership with perfect
market
Small Business Trends• Women-owned businesses average 26
employees; men-owned businesses average 50 employees
• 75% of businesses with <99 employees don’t have accounting software
• Only 35% have disaster recovery systems• Management skills, not capital, predict success• 68% have employees who work from home
occasionally• 1.7M are for sale at any given time
Learning Trends in Business
• The top 3 motivators for business
e-Learners: 75% = Personal learning goal 69% = To develop a new skill 62% = Career progression goal
• The education source for adults is likely to be an employer rather than a traditional school
Potential Learners in Business
• Silent Generation (b. ’25 – ’42) 28M– Learn by lecture
• Baby Boomers (b. ’43 – ‘60) 76.5M– Learn by sharing
• Generation X (b. ’61 – ’81) 46M– Learn as individuals
• Generation Y/Next (b. ’82 – ’02) 72M– Learn by multi-tasking, multi-media
Skill Gap in Learning Offered• What workers need vs. what they get:
– Written Communication– Interpersonal Communication– Basic Computer skills– Customer Service– Quality Awareness– Cross-Cultural Communication– Basic Math– Reading Comprehension– Sales/Marketing
Projections
• 17% plan to increase employment
• 32% plan to make capital outlays
• 5% plan to increase inventories
• 24% expect real sales to increase
National Federation of Independent Businesses Research Foundation
February ‘06
Business Returns
• Cisco receives a return of $16 for every $1 it spends on internal e-Learning
• For 100 learners, for 1 hour of instruction, e-Learning is 40% less expensive than classroom. As audience size and instruction length grow, so do the savings
SkillSoft’s Value to Customers
Benefits• Learning is part of key business initiatives
• Relevant to many different kinds of learners, with different needs and learning styles
• Learning available on demand, anywhere, any time
The ability to align learning with business objectives and user needs.
Connected Learning
Self Study e-Learning
*Estimated titles, SkillSoft and NETg courseware libraries, 01-11-08.
Business Skills• 900+ English titles• 1,900 localized titles
IT Professional• 1,700+ English titles• 600+ localized titles
Desktop• 400+ English titles• 500 localized titles
ES&H• 100+ English titles• 100 localized titles
Legal Compliance• 60+ English titles
Consumer/SMB• 90+ English titles• 70+ localized titles
Effective Instructional Design
• Proven ID Model• Proven development system• Flexible to allow for ongoing innovation
and change• Unmatched experience in
e-learning design– 12 full-time learning designers– 5 senior LDs with over 75 years
e-learning design experience– Advanced degrees in instructional
technology, education, communications, and other related fields
Objectives Content
InstructionalStrategies Assessment
Adult Learning Theory
Performance-Oriented Instruction
Mastery Learning
Observation and Modeling
Social Learning Theory
Learning Style and Preferences
Engaging Business Skills Courses
Mentoring Support for Mission-Critical IT Skills
• Covering the industry's most popular products and technologies
• Over 100 certifications supported
• TestPreps help learners prepare for certification exams
• Mentors hold over 1,000 certifications and accreditations
• A variety of mentoring options:
•Real time chat
•Email my mentor
•Mentored exercises
•Optional daily email reminders
Desktop & IT Courseware Software Simulations to “Learn by Doing”
Steps available at learner request,
scrolls to keep pace
Multiple Tasks (versus Steps)
Layered support options
High fidelity environment
IT Professional CoursewareWeb Design
Macromedia Design Tools
Dreamweaver MX
Flash MX
Fireworks MX
Adobe
Go Live 5
Illustrator 9.0
Scripting Languages
Javascript
XML
DHTML
VBscript
Ent. Database Systems
Oracle 11i
Oracle 10g
Oracle 9i
Systems and Database Design
Microsoft SQL Server 2000
Microsoft SQL Server 2005
Internet & Network
Cisco
Cisco CCNA & CCNP
Cisco CCDA/CCDP Certification
CCSP
ISC 2
Data/Telecommunications
Wireless Communications
Security Solutions
OS & Server Technologies
CompTIA A+:
2006 Essentials
2006 IT Technician
2006 Remote Support Technician
2006 Depot Technician
2003 Core Hardware
2003 Operating System
Server+ 2005
Microsoft .Net Server
Software Development
Java 2 Programming
Microsoft .NET Software Development Tools
Generic Languages
Software Programming Fundamentals
Software Development Principles
Project Effectiveness
Project Mgmt.
IT Project Mgmt.
Project Integration
Project Scope
Project Cost Mgmt.
Project Quality
Project Communication
Project Risk Mgmt.
Project Procurement Team Leading
Team Participation
Virtual Teams
Desktop Courseware Collection• SkillSoft Desktop Courseware Collection
– Computing fundamentals for non-technical corporate users – Coverage of major operating systems and desktop applications from
Microsoft, Adobe, Lotus and others– Email, Groupware and Internet use
Miscellaneous
Seagate CrystalReports
Adobe Acrobat
Palm OS
Palm PC
Netscape
ECDL
Basic IT Concepts
Managing Files
Spreadsheets
Database
Presentation
Lotus
Notes 6
Notes 5
Notes Mail
Calendar
TeamRoom
Personalizing
Notes Remote mail
iNotes
Microsoft
Windows 2000
Windows XP
Office 2007
Office 2003
Office XP
Office 2000
Front Page
Visio
Vista
Project
Internet Explorer
Business Skills Courseware
Six Sigma Green Belt
Six Sigma Black Belt
Six Sigma: Champion Training
Certified Manager of Quality/ Organizational Excellence
Strategic Planning
Supply Chain Management
Bus Strategy & Operations
HRCI Human Resource Certifications (SPHR & PHR))
Finance for Non-Financial Mgrs.
Budgeting
Interviewing
Recruiting & Retention
Diversity & Inclusiveness
Administrative Support Skills
Auditing
Knowledge Management
Finance, HR & Administration
HDI Customer Support Specialist
IT Infrastructure Library (ITIL) Foundations
Strategic Account Sales Skills
Selling at the Executive Level
Industry Foundations
Customer Service Essentials
Customer Relationship Mgmt.
Consulting with Internal & External Clients
Sales/Customer Skills
Project Mgmt. Essentials
IT Project Mgmt.
Project Integration
Project Scope
Project Time & Cost Mgmt.
Project HR
Project Quality
Project Communication
Project Risk Mgmt.
Project Procurement
Team Leading
Team Participation
Visual Teams
Project Effectiveness
Management Essentials
Managing Performance
Delegation Skills
Coaching & Mentoring
Managing Change
Leadership Essentials
Frontline Leadership
Leading Workforce Generations
Succession Planning
Management & Leadership
Interpersonal Communications
Business Writing
International Communications
Negotiating & Influencing
Time Management
Dealing with Change & Conflict
Career Development
Balancing Personal & Professional Life
Problem Solving
Dealing with Organizational Change
Professional Effectiveness
Depth of coverage on key topicsManagement & Leadership
Management Essentials
Managing Performance
Delegation Skills
Coaching & Mentoring
Managing Change
Leadership Essentials
Frontline Leadership
Leading Workforce Generations
Succession Planning
• Supporting Employees thru Change Courses (3)
– Beginning the Change Process
– Managing thru the Change
– Incorporating Change into Your Organization
• Simulations (2):
– Supporting Employees thru Change Simulation
– Supporting Teams thru Change Simulation
• Blended Learning Toolkit (1)
– Managing Change Blended Learning Toolkit
Business Course Structure
Business Course Demo
IT/Desktop Course Simulation
Rich Media, High Impact
The Business Impact Series
• Concise rich-media vignettes dramatizing common business problems and solutions
• Key takeaways that help learners think more clearly about their situations
The Challenge Series
• Interactive Case Studies focused on problem discovery and analysis
• Multi-path gaming and simulation techniques
• Full-motion video
Recognition• Bersin & Associates Learning Leader Award - 2007
– KnowledgeCenters
• Best of Elearning! Magazine Awards – 2006 & 2007– Best IT Content – IT Courseware Library – Best in Off-The-Shelf Courseware” - KnowledgeCenters– Best Soft Skills Content – Business Skills Library– Leadership Training Category – Books24x7 ExecSuite
• The e-Learning Guild Research Platinum Award - 2007– SkillPort wins for satisfaction among large enterprise LMS
Customers– Guild Members Rank SkillSoft Highest In Vendor Responsiveness,
Learning, Implementation and Cost Benefit
• TrainingOutsourcing.com Top 20 – 2006 & 2007 – Named one of the top 20 Companies in the Training Outsourcing
Industry
• HRO Today “Baker’s Dozen” – Included in list of top 13 providers of learning outsourcing
Future Development Plans
• SkillSoft releases nearly 600 courses a year
Thank you for your time.
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