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A Workshop on Cross-Cultural EngagementPresentation to the Communication Studies faculty

December the 3rd, 2013

Rachel K. Worsham & Matthew C. Zeiser

Our Participants

Our Workshop Location

Our Workshop Revisited

Matthew Zeiser

鸭 / duck

Habitus of Culture

Cargile 2011

Role Plays

The Power of Environment

Heering 2010

Differences Regarding Authority

Lee 2006

Panel Discussion: Fears & Communication Anxiety

•Are you afraid of black people?

•So, seriously, were your

grandparents Samurai?

•Why are Asians so quiet?

*

Physical Touch

Prabhu 2010

Silence vs. Noise

Franks 2000

Open Discussion: Interaction Difficulties

• Why do black people speak a different

language?

• Is it okay to call you black people?

• Why do Chinese guys only hug

American girls and not Chinese girls?

*

Covered in Our Workshop

• Fundamental difference in perceptions of the world

(Animal noise game)

• Previous research and findings

• Differences in Chinese and American

communication standards/norms (Fears &

Communication Anxiety Panel, The Caf Role-Play)

• Evaluation of your personal cross-cultural

communication competence (Pre & Post-

Assessments)

Feedback

• Unpolished 5 Polished

• Unprofessional 3 Professional

• Most helpful: role play (2 of 8)

• Least helpful: none

• Overwhelming take-away: desire to talk to international/American students!

*

If We Could Do It All Again…

• Randomized audience selection

• More authoritative facilitation

• More professional environment

• Allow more time for assessments

Pre & Post Assessments

QUESTIONS?

Thank you for listening to our presentation!

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