fall 2012 seminars and training catalog
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Fall 2012 Seminars & Training
Training for Success
https://corporatetraining.nwtc.edu
e-mail: corporatetraining@nwtc.edu
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September 2012
October 2012
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October 2012S M T W T F S
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LeanOverviewTraintheEvaluatorPrinciples&QualitiesofGenuineLeadership
OSHA10HourGeneral
Industry(Day2)Lean-Kaizen&5-SLeanExecutiveLeadership(Day2)
OSHA10Hour GeneralIndustryLeanExecutiveLeadership
ExternalNegotiations1OSHA511
JointMobilizationoftheUpperExtremity-ARefresher
LeanStandards&TWIOSHA511(Day2)
GettingStarted withSocialMediaPrinciplesofFinancialMgmtfortheNonFinancialProfessional
InterviewtoImpressOSHA511(Day3)
MSExcel2010-IntroLeanCellular/PullOSHA511(Day4)
Record-keeping&StandardsofCare
inDentistryWorkplaceSpanishforHeaProfessionals(Day3)
LeanCulture&VSM
Lean-TPM&RCOM
LeanExecutiveLeadership(Day4)GrantSeeking forBeginners
LeanOfceBootCamp
InterviewtoImpress(Industrial)LeanExecutiveLeadership(Day3)
WorkplaceSpanishforHealthProfessionals
WorkplaceSpanishforHeaProfessionals(Day2)
LetsMakeScentsofAromatherapyLeanExecutiveLeadership(Day5)
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November 2012September 2012
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RivetingResumesPayroll101
Cervical/ThoracicSpineTreatment
OSHA10HourVoluntaryComplianceforConstructionIndustry
BuildinganEnvironmentofTrust
CBRFRefresher-MeetingBasicNeeds
OSHA501(Day2)PeerToday,BossTomorrow
CNARefresherTraining
CNARefresherTraining(Day3)
OSHA501
CNARefresherTraining(Day2)
ExternalNegotiations2OSHA510SafetyCourseforConstructionIndustry
ProjectMgmt:Selecting,Planning&ImplementingProjects
CNARefresher(Day4)LeanSixSigmaGreenBeltSeries
OSHA510SafetyCourse(Day2)
FearlessFacilitationHR101:ReviewImportantIssuesToday
CreatingEmployeeHandbook
LeanSixSigmaGreenBeltSeries(Day2)
OSHA503TrainerRefresherCourseforGeneralIndustry
MSVisio2010-IntroHealthSession2-SmokingCessation
LeanSixSigmaGreenBeltSeries(Day3)
OSHA503(Day2)
HealthCare: ComplaintHandlingOSHA510Safety(Day4)SucceedingasaSupervisorGrantWriting:PersuasiveGrant
MSExcel2010-IntroLeanSixSigma(Day4)OSHA503(Day3)ProvidingConstructiveFeedback
Quickbooks2011-GettingStarted
WhatsInstrumentaltoYou?
IntrotoReexologyWhyDoINeedtobeVaccinated?
DentalImplants&YourPatientsHealth
LeanSixSigma(Day5)
ASTSurgicalTechCerticationPrepCourse
MSPPT2010-IntroFoundationsofDementia-LearningtoLead
GettingMorefromQuickBooks
MSWord2010-IntroOSHAForkliftSafetyTrainerRefresher
SocialMediaSeriesWritingfortheWebHealth-EndemicDiseasesInWisconsin
LeadSafeRenovator
SocialMediaSeries(Day2)OSHA10HourVoluntary
(Day2)WritingClearEffectivePolicies,Procedures
DOTHazardousMaterial
SocialMediaSeries(Day3)OSHA501(Day3)EffectiveEmailCommunication
AirwayManagementforDentists/DentalStaff
WorkplaceSpanishforHealthProfessionals
(Day4)
ASTSurgicalTechCerticationPrepCourse(Day2)
IntroductiontoKinesiotaping
HealthCareBusinessBasicsforNurses&OtherClinicalLeaders
AnatomyoftheMusclesReview
PhotoshopCS5-BasicExportComplianceImportComplianceOSHA510Safety(Day3)DOTComplianceA-ZProfessionalPhoneSkillsCreatingSurveys
Seminarsat aGlance
SeptemberOctoberNovemberDecember2012
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OSHA10HourforGeneralIndustry(Day2)
Assertive&CondentCommunication
MeyerBriggsTypeIndicator
HealingCustomerRelationships
OSHA10HourforGeneralIndustry
ProjectMgmt:Planning&ManagingProjectsusingMSProject2010
ProjectMgmt:Tracking,Controlling&ClosingProjects ResolvingConict
MSExcel2010-IntermManaging&ImprovingYourCashFlow
ServingCustomersCreatinganEffectivePresentation
THANKSGIVINGNOCLASSES/COLLEGECLOSED
HormoneHavoc
NOCLASSES/COLLEGECLOSED
GettingStartedonaMacforProfessionals(Day2)
NOCLASSES/COLLEGECLOSED
MSAccess2010-IntroFoundationsofDementiaOSHA501(Day4)
SpeakingtoInuenceOthers
AdobeAcrobat-BasicDevelopingOthers
SocialMediaSeries(Day4)
NavigatingYourDigitalCommunity
OSHARecordkeeping
SocialMediaSeries(Day5)
GettingStartedonaMforProfessionals
QuickBooks-PayrollOverviewDentalOSHA
LookatMedicalEthicsHealthSession3-MgmtofDiabetesGrammar&Punctuation
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December 2012January 2013
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November 2012
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U.S.HealthCareReform-
WhatDoWeKnowNow?OSHA500(Day2)ManagingMultiplePriorities
CHRISTMASDAYNOCLASSES/COLLEGECLOSED
OSHA500
CHRISTMASEVENOCLASSES/
COLLEGECLOSED
ProjMgmt:Planning&ManagingProjectsusingMSProject2010(Day2)
LeanSixSigmaBlackBeltSeries
SellingYourProductsInaGlobalMarket
ExportingtoChinaOSHA502LeanSixSigmaBlackBeltSeries(Day2)
ComputerBasicsforProfessionals
LeanSixSigmaBlackBeltSeries(Day4)
OSHA502(Day3)OSHAForkliftSafety-TraintheTrainer
TheNextStepstoReexology
LeanSixSigmaBlackBeltSeries(Day5)
GettingStartedonaniPaforProfessionals
MSExcel2010-AdvancedOSHA500(Day4)GivingRecognition
SocialMediaSeries(D6)OSHA500(Day3)
AnalgesicMovementExploringaNewModeloPainRelief
HealthyHappyHour-Session4-CancerUpdateOSHA502(Day2)LeanSixSigmaBlackBeltSeries(Day3)AerialTraintheTrainer
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SeminarsandTrainingfor Business,Industry, Health, Performance,
Professional Development & Certification/
Licensure, Public Safety, Safety
Seminars oered through Corporate Training & Economic Development
are more than something we do. Because we ocus on Northeast
Wisconsin, our training and services are tailored to local business needs.
We bring best practices rom around the world to small towns. We renew
the skills o our workorce, reinvigorate our leadership and reinorce our
competitiveness. That builds a stronger economy or all o us.
Table ofContents__________________________________
SeminarsBusiness .......................... 2-9
Health .......................... 10-14
Perormance ................ 16-20
Proessional Development &Certication/Licensure .21-24
Public Saety ......................25
Saety .......................... 22-29
Frequently Asked Questions(FAQs) ................................30
Campus Directions .............31
Contact Inormation ............32
Registration Form ...............32
Contact Holly Valentine or all your business/industry seminar needs.
(800) 422-NWTC, ext. 6971 or (920) 498-6971 ore-mail: Holly.Valentine@nwtc.edu
ContactAnne Piotrowski or all your health/computer seminarneeds.(800) 422-NWTC, ext. 6301 or (920) 498-6301 or
e-mail: anne.piotrowski@nwtc.edu
Contact Christine Schillingeror continuing education/onlinelearning needs. 920-498-5444 or (800) 422-NWTC or
e-mail: christine.schillinger@nwtc.edu
mailto:Holly.Valentine@NWTC.EDUmailto:Holly.Valentine@NWTC.EDU -
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Business
Computer Classes
Financial Management SeminarsGlobal
Human Resources
JobsApplying internally
Management and Supervision
Negotiation Skills
Presentation Skills
Project Management
Social Media and E-Marketing
Page 2 | Fall 2012
Registration: To register or or more inormation about any o these classes,go to https://corporatetraining.nwtc.edu
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Business_________________________________________________
Computer Classes_________________________________________________
MS Excel 2010 IntroThis one-day seminar will teach basic spreadsheet techniquesusing Microsot Excel or Windows. A hands-on approach will teach
you the basic eatures o the program which include creating and
printing worksheets, creating ormulas, copying and moving cells, and
manipulating rows, columns, and charts.
Prerequisite: Basic knowledge o Windows is recommended.
September 27, 2012
8:00 a.m. 4:00 p.m.
$165
OR
October 25, 2012
8:00 a.m. 4:00 p.m.
$165
MS PowerPoint 2010 IntroIn this seminar you will learn to create eective and cutting-edgepresentation materials or the competitive marketplace. You will learn to
customize presentations with a wide variety o tools including animation,sound and movies. More importantly, you will learn to develop these
dynamic presentations quickly and proessionally.
Prerequisite: Basic knowledge/experience with Microsot products is
recommended.
October 4, 2012
8:00 a.m. 4:00 p.m.
$165
Adobe Photoshop CS5 BasicsThis seminar will teach basic Photoshop techniques using a PC platorm.Techniques learned can be transerred to the Mac platorm as well. Ahands-on approach will teach you the basic eatures o the program,
which include an overview o Photoshops tools, and creating and
manipulating images. It will also clariy color modes, resolution and le
ormats or print and web.
Prerequisite: Basic knowledge o Adobe is recommended.
October 10, 2012
8:00 a.m. 4:00 p.m.
$165
QuickBooks 2011 Getting StartedBecome a condent QuickBooks user! Discover everything that QuickBooks
can do or you. Dont waste time through trial and error learning. Masterthe undamentals with our QuickBooks training course. Learn to interpretimportant nancial reports and how to set up your companys books rom
scratch. I you want to reduce rustration and increase accuracy, then
this QuickBooks class is or you!
Prerequisite: Basic knowledge o Windows is recommended.
October 12, 2012
8:00 a.m. 4:00 p.m.
$165
MS Word 2010 IntroIn this one-day seminar you will learn the basic unctions that MS Word
2010 has to oer. Whether you are looking or a reresher in MS Word orare in need o learning the old 2007 eatures, this seminar will accomplish
both. Participants will review basic processes and learn many valuable
shortcuts and tips. The workshop will also provide instruction on designing,creating, editing and enhancing Word documents.
Prerequisite: Basic knowledge o Windows is recommended.
October 18, 2012
8:00 a.m. 4:00 p.m.
$165
MS Visio 2010 IntroMicrosot Visio is the worlds most popular application to create real-worldprocess drawings using shapes, stencil connectors and various diagrams.
Attend this comprehensive introduction to Visio 2010 and learn how to
become productive with the product.
Prerequisite: Basic knowledge o Windows is recommended.
October 24, 2012
8:00 a.m. 4:00 p.m.
$165
MS Access 2010 IntroIn this seminar, you will learn the basic eatures o Access, a popular
database program, and the various components o a database. You willlearn how to use dierent elements o the Access window, how to enter
and edit records in a table, and how to create queries, reports and orms.Finally, you will learn to use the extensive on-line help system available in
Access.
Prerequisite: Basic knowledge o Windows is recommended.
November 1, 2012
8:00 a.m. 4:00 p.m.
$165
NEW! Getting Started on a Macintosh
or ProessionalsHas your oce decided to switch to Macintosh computers/laptops and youhave only worked on PCs? Or are you considering making the switch anddont understand enough about a Mac to be condent in your decision?
Then this class is or you!
During this two-day, eight-hour class, you will learn the basics o operatingon a Macintosh computer. Using our Mac lab, you will learn everything
you need to know - rom desktop to Saari, e-mail to iTunes - learn how to
leverage the power o your Mac today!
November 3 & 10,2012 8:00 a.m. 12:00 p.m.(each day)
$165
Page 3 | Fall 2012
Corporate Training & Economic Developmen
To register or or more inormation about
any o these classes, go to
https://corporatetraining.nwtc.edu
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Business
MS Excel 2010 IntermediateThis one-day seminar contains units that cover intermediate Excel skills.
You will learn how to work with more advanced ormulas and unctions,automate worksheet tasks, manipulate data using lists, enhance charts,
share Excel les, and incorporate e-mail inormation.
Prerequisite: MS Excel Intro or equivalent knowledge/experience is
recommended.
November 8, 2012 8:00 a.m. 4:00 p.m. $165
NEW! Getting Started on an iPad/iPod
or ProessionalsSo youve just purchased an iPad or iPod to use or your work... but where doyou start? Join us or this our-hour class and learn how to: SyncyouriPad/iPodtoyourMacorPC
Reviewyoursettingsforoptimization
Addmovies,musicandphotosfromyourpersonalles
Connectyoure-mailanduseyoure-mail
Browsetheweb
Uploadapplications
Bring To Class: Bring your iPad/iPod and USB computer connecting cord.
December 8, 2012
8:00 a.m. 12:00 p.m.
$100
MS Excel 2010 AdvancedThis one-day seminar contains units that cover advanced Excel skills. Youwill learn how to work in Excel using what-i analysis and pivot tables.You will also learn how to exchange data with other programs, advancedworksheet management and ways to customize Excel. These advancedskills will assist individuals in creating accurate and powerul reports.Participants learn using hands-on training in the computer lab environment.
Prerequisite: Excel Intermediate or equivalent knowledge/experience
is required.
December 13, 2012
8:00 a.m. 4:00 p.m.
$165
_________________________________________________
Financial Management___________________________________
Principles o Financial Management
or the Non-Finance ProessionalIn this seminar you will learn basic nancial management skills every
business person should know. Topics will cover the three major nancialstatements, sources and uses o cash, cash budgeting, break-even
analysis and an introduction to nancial ratios. Emphasis is placed on thepractical uses o nancial inormation as a diagnostic tool to understand
a companys health. Using real lie examples and exercises, participants
will learn simple and necessary skills they can immediately apply to their
workplace.
September 26, 2012
8:00 a.m. 12:00 p.m.
$120
Getting More rom QuickBooksThis seminar will provide participants with an understanding o the
relevance and importance o the attributes that lead to nancial success.With this knowledge, participants will be able to read and analyze nancial
reports and statements and quickly identiy common areas or improvingbusiness eciencies. Learn to analyze business statements, create
meaningul reports in QuickBooks, and learn to leverage Excel and other
sotware to enhance your QuickBooks reports.
October 4, 2012
8:00 a.m. 12:00 p.m.
$120
QuickBooks Payroll OverviewThis seminar will ocus on the payroll eatures o QuickBooks as well as
providing you with a basic understanding o ederal and state reporting
requirements. Learn to set up your payroll, as well as the pros and cons ocreating paychecks manually vs. using a Payroll subscription. Also discove
how to customize your QuickBooks payroll reports and how to prepare
ederal and state tax reports.
Prerequisite: Basic knowledge o Windows and accounting principles is
helpul but not necessary.
November 2, 2012
8:00 a.m. 12:00 p.m.
$120
Managing and Improving
Your Cash FlowCash is King in every business and managing cash is the rst priorityo every successul business. This boot camp or cash fow provides the
participant with undamental knowledge and techniques or managing andimproving cash fow. The topics are practical, understandable and can be
put into practice or immediate results.
November 8, 2012
8:00 a.m. 12:00 p.m.
$120
Page 4 | Fall 2012
Corporate Training & Economic Developmen
TESTIMONIAL
Probably the best program I have
attended in a long, long time!
To register or or more inormation about
any o these classes, go to
https://corporatetraining.nwtc.edu
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Business_________________________________________________
Global_________________________________________________
Export Compliance
Beyond the BasicsThis seminar provides both novice and experienced export compliance
proessionals with an in-depth education on export control regulations(Export Administration Regulations & International Trac in Arms
Regulations/ITAR) administered by the US Departments o State, Commerce
& Treasury. Major elements o the U.S. export control system
or commercial exports will be covered.Topics: Shippersexportdeclaration-AutomatedExportSystem(AES)
BureauofIndustryandSecurity
OfceofForeignAssetControl
InternationalTrafcArmsRegulations
DocumentsofForeignCustomsClearance
Commercialexportdocuments
October 10, 2012
8:00 a.m. 12:00 p.m.
$120
Import Compliance & DocumentationUnderstanding and adhering to Customs regulations and Import control
requirements are necessary and vital in todays international tradeenvironment. Personnel responsible or import transactions must be able
to understand and apply these regulations appropriately in order to avoid
penalties and business disruptions that come along with violations. Joinus or an aternoon designed to provide you with valuable inormation on
Import compliance and documentation.
Topics:
ImportCompliance&ReasonableCare PowerofAttorney
ImporterDocumentation&CustomsDocuments
PowerofAttorneyrequirementsanduse
ISFFiling
Examexplanationandwhytheyoccur
October 10 2012
1:00 p.m. 5:00 p.m.
$120
Selling Your Products
in the Global MarketThis our-hour seminar is designed to give you tools and knowledge to
immediately start hunting or international buyers and close deals. You willlearn strategies or negotiating so that you can get international orders
quickly. You will also learn payment term strategies to ensure timely payment,
reduce risk, and reduce costs o transactions. This workshop is designed to
provide you with practical tools or international marketing and sales.
December 4, 2012
8:00 a.m. 12:00 p.m.
$120
Exporting to ChinaUSA exports to China are growing at historic speed. Between the years 2000
and 2010, USA exports to China have grown 460%! The growth o exports to
China last year or both the USA and Wisconsin was 32%. China is now the
third largest oreign market or USA goods and is the astest growing market
o the top ve destinations or USA products.Many Wisconsin producers are nding their sales to China are increasing
at an explosive rate including capital equipment, agriculture/ood products,
Electronics, medical equipment, and other goods.
This two-hour seminar is designed to give you tools and knowledge to
immediately begin the exporting to China process.
December 4, 2012
1:00 p.m. 3:00 p.m.
$70
_________________________________________________
Grant Writing
___________________________________
Grant Seeking or BeginnersThere are many common misconceptions regarding grant unding. For
example, many believe that grants provide ree money and are a cure-all
or unding shortalls. However, applying or and securing grant unding
requires research about unding requirements and close attention to
eligibility restrictions. Grant Seeking or Beginners will walk participants
through the grant seeking process rom nding grant opportunities to
closing out the grant award.
September 20, 2012
3:30 p.m.-7:30 p.m.
$120
Creating a Persuasive Grant ProposalMany innovative grant projects have been rejected due to a conusing orunpersuasive proposal. Grant reviewers read proposals and make unding
decisions very quickly, so proposals need to articulate the project clearlyand concisely, demonstrate that the organization has the capacity to
complete the project, and make a connection with reviewers.
Prerequisite: Basic understanding o the grant seeking process.
October 11, 2012
3:30 p.m.-7:30 p.m.
$120
Page 5 | Fall 2012
Corporate Training & Economic Developmen
DID YOU KNOW?
We can custom design a course ortraining program for your business. Call
our team of trained professionals for free
on site consultation and assessment.
Phone: (920) 498-6971
or (800) 422-NWTC, Ext. 6971
To register or or more inormation about
any o these classes, go to
https://corporatetraining.nwtc.edu
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Business_________________________________________________
Human Resources
___________________________________
NEW! Payroll ManagementHandling garnishments, Withholding pay, Severence Pay, Completing/
changing ederal and state tax orms.
October 2, 2012
8:00 a.m. 12:00 p.m.
$120
HR 101: A Review o the Important
Issues TodayEmployee personnel/medical les, applicant screening and interview
process, Handling employees/processes.
October 9, 2012
8:00 a.m. 12:00 p.m.
$120
NEW! Creating an Employee
HandbookWhy Should We Do It? How Do We Do It? What Do We Do With It?
October 9, 2012
1:00 p.m. 4:00 p.m.
$120
QuickBooks 2011 Getting StartedInterpreting important nancial reports and how to set up your companys
books rom scratch
October 12, 2012 8:00 a.m. 4:00 p.m. $165
Resolving ConictRecognize a confict and minimize damage by using the most appropriate
resolution tactics.
November 6, 2012
8:00 a.m. 12:00 p.m.
$160
NEW! Myers-Briggs Type IndicatorIdentiy your personality preerences to maximize individual and team
eectiveness.
November 13, 2012
3:30 p.m.- 7:30 p.m.
$135
_________________________________________________
JobsApplying Internally
___________________________________
NEW! Interview to Impress!Feeling nervous about interviewing or a new position? Learn how to
prepare clear and concise responses with condence to shine in
your interview.
Your manager agrees, you are ready to pursue new opportunities within
the company. Now you just need to demonstrate it to the person who is
conducting the interviews. Dont make the mistake o assuming that just
because you work there and they know you, means that you dont have to
prepare or the interview. Knock their socks o by shining in the interview
with your prepared, condent responses and questions.
Be sure to also check out Riveting Resumes - how to write a resume that
gets results!
____________Industrial Workers _______________
September 19, 2012
8:00 a.m. 12:00 p.m.
$120
OR
____________ Business/Oce Workers __________
September 26, 2012
8:00 a.m. 12:00 p.m.
$120
NEW! Riveting ResumesHas it been awhile since youve updated your resume? Does your resumemake an interviewer want to leap toward the phone to call you? I your
resume doesnt make an interviewer say, Wow, I need to meet thisperson, its time to update it. Learn how to energize your resume so
it grabs attention. A ew key changes can land you an interview or thepromotion you deserve. Bring your resume and make changes live during
the class (class will be held in a computer lab). Be sure to also check out
Interview to Impress - how to get the promotion you deserve!
October 2, 2012
8:00 a.m. 12:00 p.m.
$120
Page 6 | Fall 2012
Corporate Training & Economic Developmen
To register or or more inormation about
any o these classes, go to
https://corporatetraining.nwtc.edu
-
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Business_________________________________________________
Management & Supervision
___________________________________
Principles and Qualities o LeadershipAn AchieveGlobal SeminarThis hal-day program identies qualities and guidelines or creating leaders
at every level o an organization. This seminar helps participants achieveresults or their organizations by applying the six basic principles and
developing the qualities o genuine leadership to their role as a coach.
September 11, 2012
8:00 a.m. 12:00 p.m.
$160
Succeeding as a SupervisorIn todays corporate environment supervisors are relied on more and more.However, they are requently promoted based on their technical skills andare not always given the time to develop the necessary skills to help theirteams meet their goals. Learn to understand what it means to superviseand what is expected o you in your role in order to develop the skills tosucceed.
October 11, 2012
8:00 a.m. 4:00 p.m.
$165
Building an Environment o TrustA DDI Seminar
Trust is a key ingredient o employee engagement and loyalty, yet its easy or
leaders to inadvertently all into trust traps. This course builds awareness o
these traps and strategies, helping leaders create an environment in which
people take risks, identiy and solve problems, and work together.
October 16, 2012
8:00 a.m. 12:00 p.m.
$160
Providing Constructive FeedbackAn AchieveGlobal Seminar
Providing others with constructive eedback not only helps to solveproblems, but can also work to prevent potential problems rom growing tothe point where they have a negative impact on others or the organization.This workshop provides skills that let participants give constructiveeedback in a way that builds openness and mutual respect and promotesproblem solving and learning.
October 25, 2012
8:00 a.m. 12:00 p.m.
$160
Peer Today, Boss TomorrowMaking the leap rom peer to boss is never easy. New managers andsupervisors requently struggle to balance their old co-worker relationshipswith their new management responsibilities. This seminar provides hands-on activities, practical suggestions and key strategies or organizations that
promote rom within or train new supervisors regularly.
October 30, 2012
8:00 a.m. 1:00 p.m.
$135
Developing OthersAn AchieveGlobal Seminar
Sometimes the best help a coach can give is to assure their employees
that they have the ability to make decisions and solve problems on theirown. The purpose o this our-hour workshop is to provide participants withskills or developing others, thereby helping others expand their capabilities
so they will have the condence to take on new challenges and work more
independently
November 29, 2012
8:00 a.m. 12:00 p.m.
$160
Giving RecognitionAn AchieveGlobal Seminar
Excellent perormance and productivity eventually results in improved
customer loyalty and organizational success. By recognizing and
reinorcing positive behaviors, leaders can encourage and reinvigorate
individual perormance. This hal-day seminar helps leaders learn howto acknowledge accomplishments in ways that will inspire excellent
perormance.
December 13, 2012
8:00 a.m. 12:00 p.m.
$160
_________________________________________________
Negotiation Skills
___________________________________
External NegotiationLearn how to proessionally represent your company when dealing with
external customers or suppliers and how to negotiate the best balance o
price, quality, and service. Participants will cover topics such as planningand setting your negotiation goals, negotiating with nancial restrictions,
when it is right to walk away rom a negotiation, team negotiations and
more.
September 24, 2012
8:00 a.m. 5:00 p.m.
$185
External Negotiation IILearn how to properly plan and prepare or a negotiating session.
Participants will cover topics such as the importance o price breakdowns,
how deadlines can help and hurt your negotiations, why it is important to
negotiate with the true decision makers, how to overcome the diculty o
telephone negotiations, why time is so important in a successul negotiationand how to use it.
October 8, 2012
8:00 a.m. 5:00 p.m.
$185
Page 7 | Fall 2012
Corporate Training & Economic Developmen
To register or or more inormation about
any o these classes, go to
https://corporatetraining.nwtc.edu
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Business_________________________________________________
Presentation Skills
___________________________________
Creating an Eective PresentationEveryone has had to sit through a presentation that was a complete trainwreck: the presenter says um with every sentence, the topic is conusing
and dicult to ollow, and the PowerPoint slides are more distracting thanenlightening. However, with adequate preparation, even the most novice
public speaker can deliver an eective presentation at a weekly sta
meeting, at a conerence, in ront o a large social gathering, or as part oa webinar. Creating an Eective Presentation will provide an inormal and
non-threatening environment in which to learn and practice presentation
techniques.
November 8, 2012
3:30 p.m. 7:30 p.m.
$120
Fearless FacilitationTurn meeting and team leaders into Fearless Facilitators! Participantslearn how to bring a laser-like ocus to every agenda, handle disruptions
with ease and condense a weeks worth o meetings into a single session.Designed to build condence and competence, this one day seminar
will teach meeting and team leaders how to achieve desired results and
manage relationships and processes at the same time.
October 9, 2012
8:00 a.m. 4:00 p.m.
$165
_________________________________________________
Project ManagementCertifcate Series
___________________________________Project Management Certifcate
Series Inormation
Classes are priced individually.
Register or all three Project ManagementCertifcate Series classes to receive eediscount o $475.
With uncertainty in the economy and the growth in
the business world, companies need to become more
competitive. Organizations are fnding it necessary toget more accomplished and take on more projects.
In this Project Management Series you will learn and
practice the latest tools and techniques necessary or
project management success.
The Project Management Certifcate Series is
taught using the PMI body o knowledge or Project
Management certifcation.
Selecting, Planning &
Implementing ProjectsThis seminar highlights project selection in terms o nancial and
operational benets to the organization and provides the skills and toolsneeded to dene, plan, and implement customer-based and work-related
projects. Participants will learn to identiy project requirements and developa comprehensive project plan using project specic management tools and
methods. These tools and methods include: work breakdown structure, costestimates, duration and level o eort estimates, Gant charts, precedence
diagrams, networks, critical path, and critical chain.
October 22, 2012
8:00 a.m. 4:00 p.m.
$165
Tracking, Controlling & Closing ProjectsThis training integrates traditional management methods with the unique
management skills required in a project driven organization and providesthe practical tools and skills to manage and control project scope,
schedules, costs, changes, and resources (resource leveling, resource
loading, scope creep, risk and uncertainty, status monitoring and reporting,crashing a project, earned-value, project close-out). Participants will learn
the many roles and responsibilities o a project manager, how to organizeand sta the project team, how projects and management o projects
interace with the organizational structures, unctions, and priorities, and
how to track and closeout a project.
November 5, 2012
8:00 a.m. 4:00 p.m.
$165
Planning & Managing Projects Using
MS Project 2010Eciently and eectively planning and managing projects will make a
company more competitive and able to meet deadlines. Understandingproject progress and variances that occur and taking the appropriate
actions all contribute to achieving company goals and objectives. This ten-hour workshop is broken into two separate modules that provide a hands-
on environment to introduce you to Microsot Project 2010 or Windows.
Planning and allocating resources is covered on day one and developingthe skills necessary to manage projects and monitor progress on day two.
November 26 &
December 3, 2012
1:00 p.m. 5:00 p.m.both days
$245
Page 8 | Fall 2012
Corporate Training & Economic Developmen
FACT
raining is provided in a variety of ways;
in person, on line or blended formats
To register or or more inormation about
any o these classes, go to
https://corporatetraining.nwtc.edu
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Business_________________________________________________
Social Media & E-Marketing
___________________________________
Getting Started with Social Media
This session provides a complete overview o social media tools including,Twitter, Facebook, LinkedIn, YouTube.com, and more. Participants willlearn how to build a business using social media tools and be able to
develop eective social media strategies. Online social media resourceswill be introduced and a model or applying these resources to your
business will be reviewed.
For urther instruction, continue with the Social Media Certicate Series
and learn detailed inormation about the various tools available to you and
your business.
September 26, 2012
8:30 a.m. 11:30 a.m.
$120
Social Media SeriesKeeping pace with todays savvy customer means you must have
command o the latest social media and internet marketing tools. Thisseven-part certicate series provides a hands-on approach to give you the
plan, the tools and the know-how to make these state-o-the-art marketing
tools work or you and your business.Tools covered in this series: Google/GooglePlus
Blogging
Facebook
LinkedIn
Twitter
GettingFound
This series will be taught in our computer lab with a combination o lecture
web-based, and hands-on training. Get everything you need to get your
business or organization up to speed in the emerging world o social media
and integrated internet marketing.
September 26,October 3, 17, 31,
November 14, 28 &
December 12, 2012
8:30 a.m. 11:30 a.m.
each day
$700
Writing or the WebWhile anyone with access to a smart phone, computer, and web space can
publish to the web, not all inormation published will be reader riendly.
This seminar will address how to write ecient, eective web-based materiaor e-mail, blogs, wikis, and traditional websites. Emphasis will be placed on
the dierences between print and online materials and how audiences utilize
these materials, website navigation, how and where to market your own
personal writing online, and web based style guides.
(Note: This class will not teach website creation.)
October 3, 2012
8:00 a.m. 12:00 p.m.
$120
Navigating Your Digital Community:
Etiquette Guidelines or Text, Chat &
Social MediaRecent studies show that over 80% o Americans utilize social media
either proessionally or personally to communicate with customers,
amily, and riends on at least a monthly basis. Whether you are new tothe eld o social media or are already a regular user, this seminar will
help you maintain, manage, and grow your online relationships withinyour digital community.
This seminar will address etiquette or the ollowing orms o socialmedia: blogs, wikis, Twitter, Facebook, LinkedIn, Skype, and YouTube.
Considerations will be given to the topics o online appearance,riending, conversing, sharing, advertising, disclosure, privacy,
and copyright.
November 14, 2012
8:00 a.m. 12:00 p.m.
$120
Page 9 | Fall 2012
Corporate Training & Economic Developmen
To register or or more inormation about
any o these classes, go to
https://corporatetraining.nwtc.edu
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Allied HealthDental
Medical
HealthPage 10 | Fall 2012
Registration: To register or or more inormation about any o these classes,go to https://corporatetraining.nwtc.edu
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Health_________________________________________________
Allied Health
_________________________________________________
Joint Mobilization o the Upper
Extremity A ReresherThis is a three-hour reresher course or therapy proessionals. It willconsist o lecture and hands on Joint Mobilization o the upper extremity,
application to include shoulder, elbow, wrist, and nger.
Continuing Education: Three hours will be awarded upon completion of
this class.
September 25, 2012
5:30 p.m. 8:30 p.m.
$95
AST Surgical Technologist
Certifcation Prep CourseThis course is designed to prepare Surgical Technologists or the National
Certication Exam to become Certied Surgical Technologists.
Participants will review the application o basic surgical practices,
principles and procedural techniques in the peri-operative environment.They will also discuss the role o the Surgical Technologist unctioning
as an ethical, legal and moral member o the health team and within the
Surgical Technologists scope o practice.
Continuing Education:Ten hours will be awarded upon completion of
both classes.
October 13 & 20,
2012
9:00 a.m. 2:30 p.m.
each day $135
NEW! Evidence-based Treatment(EBT) or the Cervical SpineJoin us or this 3-hour review o treatment options or the cervicalspine. The course will combine both lecture and hands-on lab portions
to include a review o the cervical spine anatomy and various treatment
classications o the cervical spine. Review the anatomy o the cervicaland thoracic spine and discuss imaging pros/cons and various treatment
classications.
Continuing Education:Three hours will be awarded upon completion
of all classes.
October 16, 2012
5:30 p.m. 8:30 p.m.
$95
Introduction to KinesiotapingThis six-hour seminar is designed to provide the health care proessionalwith a basic understanding o kinesiotape application. This will include a
short lecture, demonstration o taping techniques and practical lab to apply
and practice various applications. Interested participants may includeoccupational therapists, occupational therapy assistants, physical therapists
physical therapy assistants, athletic trainers and other health proessionals
with an interest in expanding their knowledge o kinesiotape.Continuing Education:Six hours will be awarded upon completionof this class.
October 20, 2012
9:00 a.m. 3:30 p.m.
$150
Analgesic Movement Exploring a
New Model o Pain RelieIn this one-day seminar, our instructor will present a theory or themanagement o chronic pain. Learn how contemporary neuroscience has
begun to shed light on the undeniable link between movement and painrelie, and an in-depth explanation o how the right kind o movement
provides pain relie in a way similar, i not identical, to the mechanisms
behind eective manual therapy, modalities such as TENS and certain painmedications. Additionally, learn to demonstrate and instruct participants in a
manual therapy known as Simple Contact.
Continuing Education:Eight hours will be awarded upon completion
of this class.
December 1, 2012
8:30 a.m. 4:30 p.m.
$135
FACT
Each year CED provides training to over
1200 businesses and 24,000 customers.
To register or or more inormation about
any o these classes, go to
https://corporatetraining.nwtc.edu
Page 11 | Fall 2012
Corporate Training & Economic Developmen
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Health_________________________________________________
Dental
_________________________________________________
NEW! Record-Keeping and Standards
o Care or Dental OfcesProper documentation techniques are vital in meeting record-keepingrequirements or our dental patients to avoid insurance disputes, paymentproblems, appropriate reerrals and malpractice complaints. Record-keeping is requently a practice deciency uncovered rom ormalcomplaints provided to the state licensing board.Topics Discussed: Propermedicalhistoriesandupdating
Contentofaproperrecords-electronicand/orpaper
Informedconsentandtreatmentnotes
S.O.A.P.-whatisitandhowshoulditbeutilized
Dentalimages/radiographs-what,whenwhy
HIPAABasics
OSHARequirements
Continuing Education:Three hours will be awarded upon completionof this class.
September 28, 2012
1:00 p.m. 4:00 p.m.
$95
Airway Management or Dentists &
Dental StaThis interactive seminar, which includes lecture and practical station workwith a human simulator, is aimed at dentists who want to gain their ClassI permit or Enteral Conscious Sedation and dental sta that work withpatients under conscious sedation.
This course has been approved by the Wisconsin Dental Examining Board
(WEB) as appropriate to meet airway management course requirements orthe Class I permit or dentists.
Continuing Education:Three hours will be awarded upon completion
of this class.
October 6, 2012
9:00 a.m. 12:00 p.m.
$125
NEW! Whats Instrumental To You?Trying to decide which power scaling technology works best or you canbe a conusing experience. There are a multitude o manuacturers andequipment choices to sort through and choose rom. Learning about thedierences between the two ultrasonic technologies, magnetostrictive andpiezoelectric, will enable you to make an educated choice or what is bestor you in your practice.
Practice:Withbothpiezoelectricandmagnetostrictivedevices
Exercisestoincreaseyourcompetencyininstrumentation
Howyouareworkingnowtoseehowyoucanimproveyour
instrumentation techniques
Continuing Education:Four hours will be awarded upon completion
of this class.
October 12, 2012
8:30 a.m. 12:30 p.m.
$120
NEW! Dental Implants & Your
Patients HealthPresented in partnership with Oral & Maxilloacial
Surgeons o BayCare Clinic
Dental implants have been in dentistry or over 60 years. However, mostpatients do not understand the benets they can give them. Whether it isa single tooth, multiple teeth or a denture, implants can be used to givepatients a much more stable and long-term solution. There are a number opeople with missing teeth and dental implants can improve a patients oralhealth and overall health. Well look at the history o dental implants, where
they are today and where they will be in the uture.
Continuing Education:Three hours will be awarded upon completion
of this class.
October 26, 2012
1:00 p.m. 4:00 p.m.
$45
Dental Occupational Health & Saety
(OSHA) TrainingDental practice owners and sta can update exposure control and hazardcommunication oce procedures by attending Dental Occupational Health& Saety Annual Training, a our hour seminar at Northeast WisconsinTechnical College. The course ormat will include lecture/discussion and
small group participation.
Participants will strengthen their skills in assessment, planning,implementation and evaluation o exposure control and hazardcommunication. Updates in research and technology will be presented. Thiswill help satisy requirements o annual training in accordance with OSHAsBloodborne Pathogen Standard 29 CFR 1910.1030.
Continuing Education:Four hours will be awarded upon completion
of this class.
November 2, 2012
8:30 a.m. 12:30 p.m.
EARLY BIRD$100 Beore 10/2:
$120 Ater 10/2
Managing Medical Emergencies in the
Dental OfceMedical emergencies can happen anywhere are you and your sta readyto assist a patient i a medical emergency occurs in your oce?Join our instructor as he discusses the common types o medical problemsand symptoms that can occur rom those conditions or related medications.Participants will have an opportunity to learn how to respond appropriatelyto those symptoms and stabilize the patient until additional help arrives.In addition, participants will have an opportunity to learn proper use o an
Automated External Debrillator (AED) and practice taking vital signs.
Continuing Education:Four hours will be awarded upon completion
of this class.
November 3, 2012
8:30 a.m. 12:30 p.m.
$120
Page 12 | Fall 2012
Corporate Training & Economic Developmen
To register or or more inormation about
any o these classes, go to
https://corporatetraining.nwtc.edu
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Health
_________________________________________________
Medical
_________________________________________________
Lets Make Scents o AromatherapyHave you always been curious about aromatherapy, but could never nd
the time to learn more about it? This ancient therapy has been used or
centuries to improve physical and emotional well-being. Join us during thisour-hour overview o aromatherapy and discover how to use essential oils
and a variety o scents to improve yours and your patients psychological
and physical well-being.
Continuing Education:Four hours will be awarded upon completion
of this class.
September 21, 2012
8:30 a.m. 12:30 p.m.
$95
NEW!Certifed Nursing Assistant
(CNA) Reresher TrainingThis 16-hour reresher class oers an opportunity or the Certied NursingAssistant (CNA) to reresh and practice their skills, all while receiving much
needed continuing education credits! This course benets CNAs currently
working in their eld as well as those requiring a brush-up on some o
their skills.Topics include: SkinCare
PainManagement
BodyMechanics
DisasterManagement
Nutrition ResidentAbuse
ResidentRights
ResidentSafety
MentalHealthNeeds
Elimination
InfectionControl
BasicRestorativeCare
RestraintAlternatives CustomerService
PersonalCare
RoleoftheNursingAssistant
Continuing Education:Sixteen hours will be awarded upon completion
of all classes.
October 1, 8,
15 & 22, 2012
4:00 p.m. 8:00 p.m.
each day $165
NEW! Foundations o Dementia
Learning to LeadJoin us or this advanced training or the Dementia care worker.This session ocuses on the leaders o Dementia care teams and covers the
ollowing topics: LeadingtheTeam:Youwillidentifythevemainrolesofacareteam
leader and learn the ve basics o quality dementia care. You will alsolearn how to empower caregivers.
FromClassroomtoPractice:Yourroleisimportantinfosteringateam
learning environment. During this session, learn to identiy six reasonsor ensuring that what is learned in the classroom is applied with the
people you care or. Also, discuss six approaches in supporting your sta BuildingaVision:HowdoyoudeneTeam?Thisportionofthetraining
will help you identiy seven basic characteristics o a successul team.
Also, you will review the Alzheimers Association Dementia CarePractice Recommendations and identiy ways to implement them in
your team.
Continuing Education:Three hours will be awarded upon completion
of this class.
October 4, 2012
3:00 p.m. 6:00 p.m.
$95
Health Care Business or Nurses &
Other Clinical LeadersIn todays health care arena, nurses and other clinical leaders are required
to know basic business/nancial concepts. This seminar will serve as an
introduction to basic nancial concepts taught in business schools, with aconcentration on those skills most applicable to a health care environment.
Learn to understand basic nancial statements, business plan writing and
cost accounting basics.
Continuing Education:Four hours will be awarded upon completion
of this class.
October 5, 2012
8:30 a.m. 12:30 p.m.
$95
Anatomy o the Muscles ReviewJoin us or a dierent kind o anatomy review!!! This innovative series oersa unique learning opportunity or health proessionals to review the anatomy
o the muscles through lecture and our in-house cadaver lab.
Participants will be able to gain a better understanding o the anatomy o
muscle tissue and the large joints o the upper and lower extremities ater
completion o this seminar series.
Continuing Education:Three hours will be awarded upon completion
of this class.
October 19, 2012
8:00 a.m. 11:00 a.m.
$125
Page 13 | Fall 2012
Corporate Training & Economic Developmen
To register or or more inormation about
any o these classes, go to
https://corporatetraining.nwtc.edu
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TRAININGorSUCCESS
Increase your companys competitive
edge with customized training!
Receive training anytime, anywhere, anyway Training available at your site or our location
Freeconsultationwithcontentexperts
Skillsandknowledgecanbeappliedimmediatelyin
the workplace
Meetsafetyandcompliancetrainingrequirements
Assistancewithworkforceassessmenttodetermine
training needs
Grantfundingmaybeavailable!
Page 15 | Fall 2012
Corporate Training & Economic Developmen
For more inormation, contact Joan Turbaat (920) 498-6907 or joan.turba@nwtc.edu
Visit us online at https://corporatetraining.nwtc.eduOne-stop training solution
for companies with multiple locations
NWTC is a proud partner o
PROFESSIONAL DEVELOPMENT
Online CoursesNWTC has partnered with Ed2go and JERonline to help expand
your business and proessional development programs with a
variety o online courses.
Take an Ed2go or JERonline course rom the comort o your home
or oce at the times that are most convenient or you. It is fexible
online learning or busy adult learners.anytime, anywhere!
Visitwww.ed2go.com/nwtcor a listing o Ed2Go classes and
www.coursecatalog.com/nwtc or JERonline classes available.
Courses available in the following subject areas:
Accounting
BusinessandFinance WorkplaceTraining
Technology
Medical
HealthandSafety
Computers HumanResources
ForeignLanguages
http://www.ed2go.com/nwtchttp://www.ed2go.com/nwtc -
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Communication & Writing Skills
Customer Service
LeanLean Six Sigma
Personnal and Team Development
PerormancePage 16 | Fall 2012
Registration: To register or or more inormation about any o these classes,go to https://corporatetraining.nwtc.edu
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Perormance_________________________________________________
Communication & Writing Skills_________________________________________________
Developing Proessional
Telephone SkillsYour companys reputation is on the lineliterally. To the caller who has
never seen or done business with your organization, the person answering
the phone is your company. Proper telephone techniques are key to yourorganizations success, but they are one o the hardest things or people to
value highly. In this our-hour workshop participants learn how to adopt aproessional, riendly tone rom the initial greeting to the nal good-bye
and how to handle whatever arises in between.
October 10, 2012
8:00 a.m. 12:00 p.m.
$120
Writing Clear, Eective Policies &
ProceduresDo you oten nd yoursel having to write technical documents such
as user guides, training manuals, compliance procedures, or standard
operating procedures (SOPs)? I so, this our-hour seminar will helpyou create clear, concise documents, policies, and procedures that
increase productivity and eectiveness and reduce errors. An eectivetool in standardized work, written policies and procedures also help
an organization comply with regulatory requirements and meet legal
standards.
October 17, 2012
8:00 a.m. 12:00 p.m.
$120
Eective E-mail CommunicationToday e-mail communication has replaced many orms o businessmemos, letters and telephone conversations. This can present numerous
opportunities and many challenges or business proessionals i not done
correctly. Learn to use this critical communication tool correctly andeectively. Send clear, ecient and compliant e-mail communication.
Participants will learn how to target their audience, get to the point, gaincontrol o their inbox and develop and maintain a proessional e-mail style.
October 31, 2012
8:00 a.m. 12:00 p.m.
$120
Grammar & Punctuation Brush upPeople judge your capabilities by the written work you produce. Errors inletters, memos, or e-mail messages could be sending the wrong message
to customers or co-workers. Dont miss this important workshop to hone upon your grammar and punctuation. Whether you drat written materials daily
or occasionally use the written word, your skills in this area can impact howothers view your work. This hal-day seminar will review the ground rules o
writing; sentences, punctuation, and basic grammar and usage.
November 7, 2012
8:00 a.m. 12:00 p.m.
$120
___________________________________
Customer Service___________________________________
World o CustomersAn AchieveGlobal Seminar
This hal-day seminar helps participants learn and apply skills or providing
helpul, sensitive, and respectul service that is tailored to customersunique needs. Participants complete a variety o activities, discussionsand skills practices that will demonstrate the tools necessary to provide
respectul service. Intended or all organizations who want to enhanceor improve the skills o their customer service representatives or others
working with a variety o customers.
November 8, 2012
8:00 a.m. 12:00 p.m.
$160
Healing Customer RelationshipsAn AchieveGlobal Seminar
This our-hour seminar is designed to help participants develop the skills
necessary to serve customers who are concerned, angry, or upset atera service breakdown or negative experience with the organization. The
session explores ways to choose productive responses, techniques or
deusing negative emotions and more.
November 27, 2012
8:00 a.m. 12:00 p.m.
$160
Page 17 | Fall 2012
Corporate Training & Economic Developmen
To register or or more inormation about
any o these classes, go to
https://corporatetraining.nwtc.edu
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Perormance_________________________________________________
Lean Journey Series_________________________________________________
Lean Journey Series InormationClasses are priced individually.
Register or all six classes to receive ee discounto $1875 and earn Lean Enterprise Certifcate!
Whether you are in the health care, manuacturing, service or otherindustry, this Lean series provides customized training to meet the needs
o your organization. Each session provides industry specic examplesand competencies in Lean concepts to increase productivity and decrease
waste in your organization.
Lean Journey Certifcate Requirements:Individuals interested in receiving the Lean Journey Certicate must
complete all six Lean sessions and are also required to complete a Leanproject during the course. The project is an opportunity to apply many o
the Lean tools presented in the certicate series.
Note: It is recommended that the Lean Journey Overview
be taken prior to any other sessions i the participant has
no previous Lean experience.
Lean Journey OverviewThis one-day workshop demonstrates the principles and concepts o
Lean business through lectures, videos, sample report outs and multiple
hands-on simulations. It is also intended to provide management, sta andemployees at all levels o your organization with a basic understanding o
Lean implementation, and the benets to be gained.
September 11, 2012
8:00 a.m. 4:30 p.m. $375
Value Stream Mapping &
Kaizen Management PlanningCan everyone see how value is provided to your customers?Communication throughout an organization can be dicult. Value StreamMapping (VSM) is the visual tool to understand how people, materialand products interact and fow together. This workshop will amiliarize
your employees with the VSM technique. At the end o the workshop,participants will have developed a current and uture state VSM rom acase study. Concepts or leading Lean culture to help sustain the Lean
journey are also discussed.
The process steps or the planning o a Kaizen event are studied and
discussed in regards on how to communicate the need or change, scope,
organize, sta and train or the Kaizen event.
September 13, 2012
8:00 a.m. 4:30 p.m.
$310
Kaizen ManagementExecution &
5S/Visual WorkplaceDo you need to start stabilizing your processes? This one-day Lean
workshop trains employees on the principles o 5S and how it contributesto stabilizing processes. Participants learn how to get started and monitor
5S or sustainment. Practical process steps or the execution o the Kaizenevent provide insight on the how to activities, ollow-up process / tools,
metrics to consider, sustaining the process improvement gains through
Lean Standards and report out to leadership.
September 18, 2012
8:00 a.m. 4:30 p.m.
$310
Total Productive Maintenance (TPM) &
Rapid Change Over ManagementDiscover whether maintenance is viewed as a cost or a value added center
in this one-day workshop. Learn the our types o maintenance organizationsand how to establish a maintenance vision and strategy or your organization
Rapid Change Over activities are also discussed. Learn how setup reduction
can create some o your biggest gains, with little to no cost.
September 20, 2012
8:00 a.m. 4:30 p.m.
$310
Standardized Work & Training
Within IndustryStandard work is dened as predictable, repeatable and reliable operations
that are organized in the best known sequence using the most eective
combination o people, material, inormation and methods. This workshophelps participants learn how to design and implement standards and
clear documentation o those standards. The session will also reviewTWI (Training Within Industry) and review how this concept is making a
comeback in America.
September 25, 2012
8:00 a.m. 4:30 p.m.
$310
Cellular Flow & Pull/Kanban SystemsAchieving continuous fow is the ultimate objective o Lean production.
Cellular Flow is the linking o unlike operations into the most ecientcombination o resources to maximize value added content while
minimizing waste. Participants learn how to utilize TAKT time, controlinventory, assemble unlike products and implement the design/layout o a
work cell in a classroom simulation.
September 27, 2012
8:00 a.m. 4:30 p.m.
$310
Page 18 | Fall 2012
Corporate Training & Economic Developmen
To register or or more inormation about
any o these classes, go to
https://corporatetraining.nwtc.edu
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Perormance_________________________________________________
Lean Six Sigma
Green Belt
Black Belt Leadership
_________________________________________________
In order to improve your critical processes, your organization must ensure
its people are able to eectively identiy and eliminate waste. The Lean SixSigma Certicate series was specically designed to develop your teams
understanding and ability to apply Lean-thinking and Six Sigma principlesin order to deliver dramatic and sustainable value to your customers,
shareholders, and employees. Lean Six Sigma is a systematic, data-driven
approach utilized by many o the worlds most successul organizations, tosolve business toughest problems.
Our Lean Six Sigma oerings include:UnderstandingandapplicationofSixSigmaDMAIC(dene,measure,
analyze, improve, control) methodology.OverviewofLean-thinkingprinciples,andhowLeanandSixSigmaare
integrated.Changemanagementtechniquestoaccelerateyourimprovementefforts.
Strongfocusonpracticalapplicationandhowtoavoidcommon
mistakes, in order to maximize your ROI and eciency.
Who Should Attend:Regardless o position, industry, or unction, i your perormance is
dependent on people or process, Lean Six Sigma methodology can help.This series is designed to accommodate associate level employees to
senior leadership in any manuacturing, service, or transactional unction or
business who are responsible or:Improvingsafetyrecords.
Reducingproductorprocessdefects.
Improvingleadtimesand/oron-timedelivery.
Reducingmaterial,machinery,andmanpowercosts.
Growingproductsalesandrevenue.
Lean Six Sigma Green Belt CertifcationThis 5 consecutive day (40-hour) course provides students with basic
understanding o the theory and application o the Six Sigma DMAIC(Dene, Measure, Analyze, Improve, Control) principles and tools. Students
will also gain an understanding o Lean methodology, and how Six Sigma
principles can be eectively integrated into a Lean-thinking organization.The class consists o both lecture and practical application o the
methodology and tools, using a case study.
Ater completing the Green Belt class and passing the associated test,
students will receive a Lean Six Sigma Green Belt training completioncerticate. Students desiring to receive a Six Sigma Green Belt certication
must complete and submit an instructor approved project to the standardstaught in class.
October 22-26, 2012
9:00 a.m. 5:00 p.m.
$2995
per person
Lean Six Sigma Black Belt CertifcationThis 5-day (40-hour) course provides students with an advanced levelo knowledge o the theory and application o Six Sigma DMAIC (Dene,
Measure, Analyze, Improve, Control) principles and tools. Building upon
concepts taught during the Six Sigma Green Belt course, students will takea deep dive into DMAIC theory, learn additional tools and skills, and most
importantly practice utilizing the theory and tools in a series o speciallydesigned case studies and exercises based on real-world problems.
Students completing the class and passing the associated test will receivea Lean Six Sigma Black Belt training certicate. Students desiring to
receive a Six Sigma Black Belt certication must complete a total o two SixSigma projects (includes one Green Belt project), which must be reviewed
and approved by the instructor.
December 3-7, 2012
9:00 a.m. 5:00 p.m.
(rst day starts at 11 a.m.)
$2995 per
person
NEW! Lean LeadershipImprovement (CI) practitioners with a true understanding how world-
class (Lean) organizations, such as Toyota, achieve extraordinary results.
Specically, you will learn about their oundational principles and belies,how leadership is trained to think and operate, and some o the specic
tools developed to enable a Lean organization to operate successully.Additionally, you will learn a ramework or accelerating your organizations
transormational eorts to a Lean-thinking organization, while avoidingcommon pitalls, using the Lean Transormation Framework. The classconsists o both lecture and practical application o the methodology and
tools, using extensive practical exercises and case study.
September 17-21,
20129:00 a.m. 5:00 p.m.
(rst day starts at 11 a.m.)
$2995 per
person
Page 19 | Fall 2012
Corporate Training & Economic Developmen
To register or or more inormation about
any o these classes, go to
https://corporatetraining.nwtc.edu
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Perormance_________________________________________________
Personal and Team Perormance_________________________________________________
Assertive & Confdent CommunicationWhat image do you project? Do you nd it dicult to speak up in meetings,make requests o other people, or stand up or your ideas? Or do you tend
to push your own ideas too hard, tell people to just do it, or discount the
opinions o others? This hal-day session is designed to help participants
portray a more condent image by understanding and balancing their
communication style. Enhance your communication skills and build more
productive working relationships or yoursel and your organization.
November 13, 2012
8:00 a.m. 12:00 p.m.
$120
Speaking To Inuence OthersAn AchieveGlobal Seminar
While new technologies provide a variety o ways to quickly share
inormation with others, there is still no substitute or speaking in real
time when trying to sell an idea, make a point, or persuade others to take
action. Speaking clearly, concisely, and convincingly is especially important
in todays ast-paced work environment. This our-hour seminar provides
participants with the speaking techniques and strategies that achieve
business results by gaining the attention o, ensuring the understanding o,
and infuencing the actions o other people.
November 15, 2012
8:00 a.m. 12:00 p.m.
$160
Managing Multiple PrioritiesRapid change, fatter organizational structures, and cross-unctional duties
mean employees today must assume greater responsibility or managing
their own tasks. This seminar provides the awareness and skills employees
need to make better decisions about their daily work. Participants learn
techniques that help them deal with complex interpersonal interactions,pressing deadlines, and increase their overall productivity, even in an
environment in which changing priorities is a daily reality.
December 11, 2012
8:00 a.m. 12:00 p.m.
$160
4 out o 5 Customers Agree.
Creating Surveys A-ZIt may seem that the most straightorward way to nd out what customersthink o your product, or whether clients are satised with your services, is
to simply ask them. Indeed, a survey can be a valuable tool or collecting
inormation, yet just like any other tool, you need to be sure you have the
right one or the job. In this seminar, we will cover the A to Z o surveys, romthe best way to write questions that get at the inormation you are seekingto the many options available or distributing that survey to your target
audience. We will also explore the most eective methods or summarizingand presenting survey results, as well as how to use those results to make
sound decisions. Whether you are brand new to the world o surveys or are
just looking or a reresher, this seminar has something or you!
October 10, 2012
3:30 p.m. 7:30 p.m.
$120
Page 20 | Fall 2012
Corporate Training & Economic Developmen
To register or or more inormation about
any o these classes, go to
https://corporatetraining.nwtc.edu
GET TECHNICAL GET AN EDGE
TRAIN LOCALLY
COMPETE GLOBALLYLEANOSHAISOLeadership
https://corporatetraining.nwtc.edu
PHONE: (920) 498-6971
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
Leantraininghashelpedtoeducatea
nd
empowerouremployees.Thisjourney
is
progressivelychanging
ourcultureinthe
waywethink,planandoperate
resultinginbottomlinegrowth!
TinaVanDeVen,LeanCoordinator
VSI,LLC
LeanJourneySeries
LeanSixSigmaGreenBelt
LeanSixSigmaBlackBelt NEW Lean Leadership
for Executives
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Insurance
Real Estate
Health and WellnessService Industry
Trades & Technical
Proessional
DevelopmentCertifcation/Licensure
Page 21 | Fall 2012
TO REGISTER or or more inormation about any o theseContinuing Education classes please call the registrationdepartment at (920) 498-5444 or register online at www.nwtc.edu
QUESTIONS: Contact Christine Schillingerat (920) 498-6876 orchristine.schillinger@nwtc.edu
http://www.nwtc.edu/http://www.nwtc.edu/ -
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Proessional Development &Certication/Licensure
___________________________________
Insurance___________________________________
Insurance Continuing EducationAll insurance agents holding licenses in any o the ollowing lines o
insuranceproperty, casualty, lie, accident/health, and automustcomplete 24 continuing education credit (CEU) hours. New licensing
expiration dates are in eect. The ee dates and continuing education
compliance dates have been combined and now all at the end o eachindividuals birth month. Agent compliance dates can be veried by
checking the Wisconsin Commissioner o Insurance Web site (www.oci.wi.gov). A 3-hour CE ethics class is a requirement.
Insurance-Adapt to LegislationOct. 31 6:00 9:30p $30 CE U Hrs: 4 Class#: 82184
Insurance-Analysis/Design o CommercialSept. 17 5:30-9:00p $30 CE U Hrs: 4 Class#: 82180
Insurance-Automobile
Nov. 13 5:30-9:00p $30 CE U Hrs: 4 Class#: 82185
Insurance-Business OwnersNov. 7 8:00 -11:30a $30 CE U Hrs: 4 Class#: 82570
Insurance-Comparative NegligenceSept. 27 5:30-9:00p $30 CE U Hrs: 4 Class#: 82181
Insurance-DisabilityAug. 28 6:00 -9:30p $30 CE U Hrs: 4 Class#: 82561
Insurance-Employee BenetsDec. 8 12:30 -4:00p $30 CE U Hrs: 4 Class#: 82188
Insurance-Ethics/P&C AgentAug. 20 5:30-9:00p $30 CE U Hrs: 4 Class#: 82178
Dec. 12 8:00-11:30p $30 CE U Hrs: 4 Class#: 82189
Insurance-Fraud AwarenessOct. 22 5:30-9:00p $30 CE U Hrs: 4 Class#: 82183
Insurance-HomeownersSept 14 8:00-11:30a $30 CE U Hrs: 4 Class#: 82564
Insurance-Individual HealthOct. 20 8:00-11:30a $30 CE U Hrs: 4 Class#: 82567
Insurance-Lie BasicsSept. 4 6:00-9:30p $30 CE U Hrs: 4 Class#: 82179
Insurance Lie/Multiline EnvironmentOct. 20 12:30-4:00p $30 CE U Hrs: 4 Class#: 82573
Insurance-Risk ManagementOct. 4 8:00-11:30a $30 CE U Hrs: 4 Class#: 82182
Insurance-Senior Market/PlanDec. 8 8:00-11:30a $30 CE U Hrs: 4 Class#: 82187
Insurance-Social Security/BasicsNov. 26 6:00-9:30p $30 CE U Hrs: 4 Class#: 82186
Pre-Licensing Insurance EducationAs o January 1, 1993, the state o Wisconsin requires all prospective
insurance agents or all product lines to attend an approved course ostudy beore taking the insurance exam. The Oce o the Commissioner
o Insurance requires that all applicants attend 8 hours o Pre-licensing
Insurance (Ethics & Law) plus 12 hours o education directly related to theproduct line. All sections listed on this schedule meet the hour requirements
as required by the Oce o the Commissioner o Insurance. NortheastWisconsin Technical College will issue course completion certicates.
Insurance-Pre-Licensing (Ethics)Sept. 22 8:00a-4:30P $50 Class#: 82165
Nov. 3 8:00a-4:30p $50 Class#: 82166
Insurance-Lie Pre-LicensingSept. 24-26 6:00-10:00p $60 Class#: 82167
Nov. 5-7 6:00-10:00p $60 Class#: 82168
Insurance Health Pre-LicensingAug. 13 6:00-10:00p $60 Class#: 82169Oct. 1-3 6:00-10:00p $60 Class#: 82170
Nov. 12-14 6:00-10:00p $60 Class#: 82171Insurance-Property Pre-LicensingAug. 20-22 5:30p-9:30p $60 Class#: 82172Oct. 8-10 5:30-9:30p $60 Class#: 82173
Dec. 3-5 5:30-9:30p $60 Class#: 82174
Insurance-Casualty Pre-LicensingAug. 27-29 5:30-9:30p $60 Class#: 82175Oct. 15-17 5:30-9:30p $60 Class#: 82176
Dec. 10-12 5:30-9:30p $60 Class#: 82177
Page 22 | Fall 2012
Corporate Training & Economic Developmen
TO REGISTER or or more inormation about any o theseContinuing Education classes please call the registrationdepartment at (920) 498-5444 or register online at www.nwtc.edu
QUESTIONS: Contact Christine Schillingerat (920) 498-6876 orchristine.schillinger@nwtc.edu
http://www.nwtc.edu/http://www.nwtc.edu/ -
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Proessional Development &Certication/Licensure
___________________________________
Real Estate___________________________________
Real EstateAll licensees, except those who were issued either a Wisconsin brokers or
a salespersons license ater January 1, 2011, must satisy the continuingeducation requirement in order to renew their license. Eective 12/15/10,
all licensees must complete 18 hours o continuing education in each
biennium through six approved three-hour courses. Courses 1, 2, 3 and 4and two elective courses are required. NWTC is oering the our required
courses as well as all our electives rom which learners can choose.Each module concludes with a required test that must be successully
completed. Out o state residents may be responsible or additional ees.
Business EthicsSept. 13 12:30-4:00p $27.50 Class#: 82426Oct. 25 3:00-6:30P $27.50 Class#: 82427
Oct. 5 1:00-4:30p $27.50 Class#: 82428
Oct. 27 1:00-4:30p $27.50 Class#: 82429Dec. 1 1:00-4:30p $27.50 Class#: 82430
Environmental MattersSept. 20 12:30-4:00p $27.50 Class#: 82434Oct. 12 1:00-4:30p $27.50 Class#: 82435
Dec. 7 1:00-4:30p $27.50 Class#: 82436
Real Estate FinancingNov. 8 3:00-6:30p $27.50 Class#: 82439Dec. 8 1:00-4:30p $27.50 Class#: 82440
Listing ContractsSept. 6 8:30a-12:00p $27.50 Class#: 82411
Oct. 18 11:00a-2:30p $27.50 Class#: 82412Sept. 29 8:30a-12:00p $27.50 Class#: 82413
Oct. 26 8:30a-12:00p $27.50 Class#: 82414
Nov. 31 8:30a-12:00p $27.50 Class#: 82415
New DevelopmentsSept. 13 8:30a-12:00p $27.50 Class#: 82421
Oct. 25 11:00a-2:30p $27.50 Class#: 82422Oct. 5 8:30a-12:00p $27.50 Class#: 82423
Oct. 27 8:30a-12:00p $27.50 Class#: 82424
Dec. 1 8:30a-12:00p $27.50 Class#: 82425
Oer to PurchaseSept. 6 12:30-4:00p $27.50 Class#: 82416
Oct. 18 3:00-6:00p $27.50 Class#: 82417
Sept. 29 1:00-4:30p $27.50 Class#: 82418Oct. 26 1:00-4:30p $27.50 Class#: 82419
Nov. 30 1:00-4:30p $27.50 Class#: 82420
Other Approved FormsNov. 8 11:00a-2:30p $27.50 Class#: 82437
Dec. 8 8:30a-12:00p $27.50 Class#: 82438
Short Sales & ForeclosuresSept. 20 8:30a-12:00p $27.50 Class#: 82431Oct. 12 8:30a-12:00p $27.50 Class#: 82432
Real Estate Appraiser/AssessorAppraisers: The requirements in Wisconsin or the current biennium are28 hours, 7 o which must include the Uniorm Standards o ProessionalAppraisal Practice (USPAP). Assessors: Continuing Education in Wisconsin or
assessors must contain at least 15 hours o law.
Credible Review ProcessOct. 19 12:00-3:30p $25.00 Class #: 82374
National USPAPNov. 9 8:00a -3:30p $69.97 Class#: 82368
New DevelopmentsAug. 24 8:00a -3:30p $32.97 Class#: 82369
Principles o ValueSept. 7 8:00a-3:30p $32.97 Class#: 82370
Unique Properties
Oct. 19 8:00a-11:30p $25.00 Class#: 82373
FHA Appraisal ProcessOct. 5 8:00a -3:30p $32.97 Class#: 82372
Vacant Land/Expert WitnessSept. 21 8:00a -3:30p $32.97 Class#: 82371
Page 23 | Fall 2012
Corporate Training & Economic Developmen
TO REGISTER or or more inormation about any o theseContinuing Education classes please call the registrationdepartment at (920) 498-5444 or register online at www.nwtc.edu
QUESTIONS: Contact Christine Schillingerat (920) 498-6876 orchristine.schillinger@nwtc.edu
http://www.nwtc.edu/http://www.nwtc.edu/ -
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Proessional Development &Certication/Licensure
___________________________________
Health and Wellness___________________________________Personal Fitness Trainer CerticationThis is a partnership with W.I.T.S. (World Instructor Training School) and
NWTC. W.I.T.S is an approved CEU provider or the Board o Certicationor Athletic Trainers, the American Occupational Therapy Assoc, National
Certication Board or Therapeutic Massage & Bodywork, and theInternational Association o Cont Ed and Training.
Sept. 29-Nov. 3 9:00a-4:00p $750 Class#: 85714 & 85713** must register or both classes
Nutrition Strategies or PerormanceThere are three primary actors that infuence how our body perorms:
genetics, training and nutrition. While little i anything can be done to
change our genetics, we can make changes in training and nutritionalhabits. This 6 hour class is or health and tness proessionals who want
to learn more about how nutrition infuences physical perormance.Approved for 6 CECs or .6 CEUs
Oct. 2-4 6:00-9:00p $130 Class#: TBDAdvanced Weight Training or Personal Fitness TrainersExpand your weight training skills and program design or improved resultswith your clients. Learn how to explain the importance and benets o
alternating exercises or each major muscle group and add new exercisesto your repertoire. Learn how to keep your clients interested and balanced
with 3, 4, 5, & 6-day workout programs.Approved for 3 CECs or .3 CEUs
Nov. 7 6:00-9:00p $70 Class#: TBD
___________________________________
Service Industry___________________________________
NWTC oers a wide range classes throughout the
district, including: ResponsibleBeverageServer
Responsible Beverage Service provides training or alcohol beveragesellers, servers, and handlers and meets the requirements o Chapter125.17(6) o the Wisconsin Statutes requiring applicants or A, B, or Clicenses to have completed this beverage server course. Wisconsin Act259 requires applicants or retail alcohol beverage licenses/permits tocomplete a mandated responsible beverage server training course asa condition o licensing. Responsible Beverage Server also meets thetraining requirements or the sale o tobacco products according toWisconsin State Statute 134.66
FoodServiceSanitation
Employee health and hygiene; ood borne illness prevention; pestmanagement, and sae ood handling. Certication requirements (WI
Law 50.545). Successul completion o written exam required.
FoodServiceRecertifcation
This course prepares learner to renew their WI restaurant oodprotection certicate.
For dates and times o these class oerings go to:http://www.nwtc.edu/academics/continuing___________________________________
Trades & Technical___________________________________Building LawSept. 24-Oct. 3 5:30-8:20p $57.45 Class#: 81135
Building Science
Oct. 9-Oct. 18 5:30-8:20p $57.45 Class#: 81133
Dwelling Contractor QualierNov. 5-11 5:30-8:20p $57.45 Class#: 81132
Forklit Driver SaetySept 7 4:00p-11:59p $38.48 Class#: 82290Oct. 26 4:00p-11:59p $38.48 Class#: 82291Dec. 14 4:00p-11:59p $38.48 Class#: 82292
Mobile Vehicle Air Conditioning CerticationSept. 19 6:00-10:00p $37.48 Class#: 82288
Oct. 24 6:00-10:00p $37.48 Class#: 82289
Rerigeration Handling CerticationTBD
NEC Update 2008 (ONLINE course)
This course qualies or 24 hours o continuing education in the State oWisconsin.
Aug. 18-Dec. 17 Online $108.91 Class#: 85214
NEC Update 2011 (ONLINE Course)Covers the major changes in the 2011 and satises the 24-hour continuingeducation requirement or electrical trade personnel in Wisconsin.
Aug.16-Dec. 17 Online $108.91 Class#: 85215
NEC-Masters PrepSept. 11-April 9 6:00-8:40p $249.49 Class#: 85551
Page 24 | Fall 2012
Corporate Training & Economic Developmen
TO REGISTER or or more inormation about any o theseContinuing Education classes please call the registrationdepartment at (920) 498-5444 or register online at www.nwtc.edu
QUESTIONS: Contact Christine Schillingerat (920) 498-6876 orchristine.schillinger@nwtc.edu
http://www.nwtc.edu/http://www.nwtc.edu/ -
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General NWTC In-Service TrainingNative Gangs$25 September 12, 2012
Radar OperatorPre-requisite:100 hours RADAR eld experience needed
$230 October 10-12, 2012
S.P.E.A.R. System Surviving the Sudden Assault$85 October 22, 2012
Tactics or the Close Encounter$85 October 24, 2012
S.P.E.A.R. System Applications or the Gunght$85 November 14, 2012
DAAT In-Service$85 Novemeber 28, 2012
S.P.E.A.R. System Tactical Ground Combatives$85 December 17, 2012
Specialized Training and SeminarsTactics and Procedures or Barricaded Suspect Situations$85 October 10, 2012
Comprehensive Public Saety Media Relations Course
with Rick Rosenthal$120 November 12, 2012
Fireghter TrainingModern Building Construction and Size Up$20 September 6, 2012
Car Fires: Is the Risk Worth the Eort$20 October 4, 2012
Flashover Training$50 October 13, 2012
or November 8, 2012
Art o Reading Smoke$20 November 8, 2012
PublicSaety
Page 26 | Fall 2012
Registration: To register or or more inormation about any o these classes,contact Rachael or Kathy at (920) 498-7174 or
e-mailpublicsaety.corporatetraining@nwtc.edu
http://creativeservices/%20%20%20Creative%20Services%20Backup/%20%20nancy's%20projects%20in%20progress/8346CTED%20catalog%20fall%202012%207_30%20FIN%20Folder/D/Users/00013968/Library/Caches/Adobe%20InDesign/Version%207.0/en_US/InDesign%20ClipboardScrap1.pdfhttp://creativeservices/%20%20%20Creative%20Services%20Backup/%20%20nancy's%20projects%20in%20progress/8346CTED%20catalog%20fall%202012%207_30%20FIN%20Folder/D/Users/00013968/Library/Caches/Adobe%20InDesign/Version%207.0/en_US/InDesign%20ClipboardScrap1.pdfhttp://creativeservices/%20%20%20Creative%20Services%20Backup/%20%20nancy's%20projects%20in%20progress/8346CTED%20catalog%20fall%202012%207_30%20FIN%20Folder/D/Users/00013968/Library/Caches/Adobe%20InDesign/Version%207.0/en_US/InDesign%20ClipboardScrap1.pdf -
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Aerial Work Platorm: Train-The-Trainer
DOT Compliance A-Z
Forklit Saety Training
HM126F Hazardous Materials
OSHA 10-Hour or Construction &
General Industry
OSHA 500 Level Seminars
OSHA Record Keeping
Train The Evaluator
SaetyPage 27 | Fall 2012
Registration: To register or or more inormation about any o these classes,go to https://corporatetraining.nwtc.edu
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Saety
Aerial Work Platorm: Train-The-TrainerOSHA requires that all Aerial Work Platorm training be conducted by aqualied person. A qualied person has the knowledge, training and
experience as well as the ability to solve or resolve problems related
to aerial work platorms. You will learn Training program development,implementation, and documentation. Topics covered are: OSHA and ANSI
saety basics, Equipment specics, Fall protection and Personal Protectiveequipment, Vehicle and work place inspections, Sae operating practices
and uel saety..documentation so they can develop appropriate andcompliant in-house instruction on Aerial Work Platorms. This includes
machines commonly reerred to as scissor lits, boom lits, man lits, bucket
trucks and cherry pickers.
December
top related