festival ict 2013: convergenza fisso mobile: sfide e benefici

Mobility, BYOD, FMC…

Rosario Savoia

Area Sales Manager

rsavoia@shoretel.com

© 2013 ShoreTel, Inc. All rights reserved worldwide.

The seamless extension of

communications applications and

infrastructure to mobile devices, enabling the

same capabilities as available on PC’s and desk

phones, from anywhere, on any network.

What is Mobile Unified Communications (UC)

© 2013 ShoreTel, Inc. All rights reserved worldwide.

Now:

• Anyone with a

mobile phone

and connected

apps

Before:

• Road Warrior

• Globe Trotter

• Sales

• Execs

The Mobile Worker Redefined

© 2013 ShoreTel, Inc. All rights reserved worldwide.

Mobile Usage & Trends

Mobile workers

with smartphones Mobile workers with

device choice (BYOD)

95%

Mobile workers

with tablets 44%

Source: iPass - Nov, 2011

Additional hours worked per

year by mobile workers 240

63%

© 2013 ShoreTel, Inc. All rights reserved worldwide.

Evoluzione...

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© 2013 ShoreTel, Inc. All rights reserved worldwide.

Evoluzione...

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© 2013 ShoreTel, Inc. All rights reserved worldwide.

«Il telefonino è sicuramente fra le dieci più importanti invenzioni dell'uomo moderno», Michele Sorice (sociologo delle comunicazioni )

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1994 - The IBM Simon

Personal Communicator and

charging base

1999 – Blackberry

launches its first

devicev

2007 – iPhone prima

generazione 2003 - nascita progetto

2008 - rilascio primo

dispositivo commerciale

1973 - DynaTac di Motorola

Martin cooper: «Joel, this is

Marty. I’m calling you from a

cell phone, a real handheld

portable cell phone»

© 2013 ShoreTel, Inc. All rights reserved worldwide.

http://www.repubblica.it/tecnologia/2013/09/03/news/app_antimine-65823510/

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© 2013 ShoreTel, Inc. All rights reserved worldwide.

Mobile UC Deployment Considerations

IT Management

• Multi-Vendor Support

• Centralized Control

• Security

• Easy to Manage &

Support

Users

• Easy to Use

• Multi-Modal – Voice,

UC, Email/PIM, Intranet

• Support for BYOD

CxO

• Low(er) TCO

• Cost Savings

• High User Productivity

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© 2013 ShoreTel, Inc. All rights reserved worldwide.

System integrator - Cliente

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• Obiettivi / Aspettative...!?

• Contesto / Scenari: principalmente uso interno tipo

DECT/alternativa a Deskphone o per utenti in

mobilità...

• Scelta del dispositivo Smartphone/ Tablet

• Tipologia di uso/utente

• Infrastruttura:

• Networking

• QOS

• Wi-Fi

• Radio...

Why Mobility

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© 2013 ShoreTel, Inc. All rights reserved worldwide.

Telecom Cost Reduction with Mobile UC

• Reduce international roaming charges by 30%-80%

– Leverage VoIP over Wi-Fi and VoIP over 3G/4G

• Eliminate cellular international direct dial charges

– Leverage enterprise PBX least cost routing

• Reduce cellular minutes and move to lower tier plans

– Automatic and dynamic network selection

• Reduce mobile device costs

– Leverage employee-owned mobile devices (BYOD)

• Eliminate secondary deskphones & associated support

© 2013 ShoreTel, Inc. All rights reserved worldwide.

SIMPLICITY IS THE ART OF GENIUS

Albert Einstein

“Any intelligent fool can make things bigger, more

complex, and more violent. It takes a touch of

genius—and a lot of courage—to move in the

opposite direction.”