gestalt international study center nonprofit leadership: improving efficiency and efficacy presented...

Gestalt International Study Center

Nonprofit Leadership: Improving Efficiency and

Efficacy

Presented by

Nancy S. Hardaway, President & CEO

Planned Giving Council of Cape Cod - April 28, 2009

www.gisc.org - 508 349-7900

Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 2

Agenda

Juggler

Rocking chair

Mountain

Race car

Happy face

Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 3

Leadership

Why your leadership matters even more in nonprofits

How you can increase your vision

How you can lead an effective change process

What you can do when people don’t want what you want

Why seeing your competence matters

– Testing 2

Testing 3

Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 4

Role of a Nonprofit Leader

What is different than for any other leader?

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Role of a Nonprofit Leader

What is different than for any other leader?

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Have to get almost everything done through influence

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AWARENESS – of self & others

Rocking in and out –

Pay attention to what is going on inside you and what is going on in the other person or group

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AWARENESS – of self & others

Take a minute –

What are you noticing inside you?

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AWARENESS – of self & others

What are you noticing in the group?

Who is here?

What are they thinking?

What are they feeling?

What are they doing?

Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 10

AWARENESS of

MULTIPLE REALITIES

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Awareness of Your Presence

Voice

Clothes

Pace

Assumptions

Intentional

Unintentional

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Climbing the mountain of change

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Gestalt International Study Center: Gestalt Cycle of Change

En

erg

y

Time

Sensation

Awareness

Mobilization/Planning

Action/ Implementation

Integration/ Meaning

Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 14

Cycle of Experience & Change

Sensation/scanning – What am I feeling?

Awareness – What am I noticing?

Mobilization – What do I want to do?

Action – Just do it!

Integration – How did it work?

Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 15

Cycle of Experience & Change

Sensation/scanning – What are they feeling?

Awareness – What are they noticing?

Mobilization – What should we all do?

Action – Who is doing it? What are they doing?

Integration – How did it work?

Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 16

Why this matters?

Nearly two thirds of all major change initiatives in organizations fail!

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MULTIPLE REALITIES

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UnderstandingResistance

People resisting don't see it as negative:

they likely see it as survival, protecting themselves.

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Copyright 2008 Gestalt International Study Center www.gisc.org508 349-7900

Understanding Resistance

• Slows or stops movement• Normal and necessary process

RESISTANCE –

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Types of Resistance

“I don’t understand it”

“I don’t like it”

I don’t like or trust you”

“I DON’T GET IT”

TYPES OF RESISTANCE

Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 21

Types of Resistance

“I don’t like it”

I don’t like or trust you”

TYPES OF RESISTANCE

“I DON’T LIKE IT”

Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 22

TYPES OF RESISTANCE

“I DON’T LIKE YOU”

Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 23

Why this matters?

Increasing your choices

Increasing your influence

Increasing your ability to handle difficult conversations, difficult issues

Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 24

Using OptimismSeeing What is Working What are you doing

well?

What is your team doing well?

What is your organization doing well?

Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 25

Leadership

Why your leadership matters even more in nonprofits – you need to increase your influence

Awareness - Choice – Vision: Rock in and out

Effective change process: Climb up and down the mountain together

Resistance: Even race cars needs brakes! Do they get it? Do they like it? Do they like you?

Be optimistic: See what is working

– Testing 2

Testing 3

Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 26

THANK YOU

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