gestalt international study center nonprofit leadership: improving efficiency and efficacy presented...
TRANSCRIPT
Gestalt International Study Center
Nonprofit Leadership: Improving Efficiency and
Efficacy
Presented by
Nancy S. Hardaway, President & CEO
Planned Giving Council of Cape Cod - April 28, 2009
www.gisc.org - 508 349-7900
Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 2
Agenda
Juggler
Rocking chair
Mountain
Race car
Happy face
Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 3
Leadership
Why your leadership matters even more in nonprofits
How you can increase your vision
How you can lead an effective change process
What you can do when people don’t want what you want
Why seeing your competence matters
– Testing 2
Testing 3
Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 4
Role of a Nonprofit Leader
What is different than for any other leader?
Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 5
Role of a Nonprofit Leader
What is different than for any other leader?
Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 6
Have to get almost everything done through influence
Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 7
AWARENESS – of self & others
Rocking in and out –
Pay attention to what is going on inside you and what is going on in the other person or group
Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 8
AWARENESS – of self & others
Take a minute –
What are you noticing inside you?
Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 9
AWARENESS – of self & others
What are you noticing in the group?
Who is here?
What are they thinking?
What are they feeling?
What are they doing?
Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 10
AWARENESS of
MULTIPLE REALITIES
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Awareness of Your Presence
Voice
Clothes
Pace
Assumptions
Intentional
Unintentional
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Climbing the mountain of change
Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 13
Gestalt International Study Center: Gestalt Cycle of Change
En
erg
y
Time
Sensation
Awareness
Mobilization/Planning
Action/ Implementation
Integration/ Meaning
Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 14
Cycle of Experience & Change
Sensation/scanning – What am I feeling?
Awareness – What am I noticing?
Mobilization – What do I want to do?
Action – Just do it!
Integration – How did it work?
Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 15
Cycle of Experience & Change
Sensation/scanning – What are they feeling?
Awareness – What are they noticing?
Mobilization – What should we all do?
Action – Who is doing it? What are they doing?
Integration – How did it work?
Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 16
Why this matters?
Nearly two thirds of all major change initiatives in organizations fail!
Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 17
MULTIPLE REALITIES
Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 18
UnderstandingResistance
People resisting don't see it as negative:
they likely see it as survival, protecting themselves.
Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 19
Copyright 2008 Gestalt International Study Center www.gisc.org508 349-7900
Understanding Resistance
• Slows or stops movement• Normal and necessary process
RESISTANCE –
Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 20
Types of Resistance
“I don’t understand it”
“I don’t like it”
I don’t like or trust you”
“I DON’T GET IT”
TYPES OF RESISTANCE
Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 21
Types of Resistance
“I don’t like it”
I don’t like or trust you”
TYPES OF RESISTANCE
“I DON’T LIKE IT”
Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 22
TYPES OF RESISTANCE
“I DON’T LIKE YOU”
Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 23
Why this matters?
Increasing your choices
Increasing your influence
Increasing your ability to handle difficult conversations, difficult issues
Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 24
Using OptimismSeeing What is Working What are you doing
well?
What is your team doing well?
What is your organization doing well?
Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 25
Leadership
Why your leadership matters even more in nonprofits – you need to increase your influence
Awareness - Choice – Vision: Rock in and out
Effective change process: Climb up and down the mountain together
Resistance: Even race cars needs brakes! Do they get it? Do they like it? Do they like you?
Be optimistic: See what is working
– Testing 2
Testing 3
Copyright © 2008 Gestalt International Study Center. All rights reserved. Slide 26
THANK YOU
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