handbook feb. 2019 · 2019-11-22 · body corporate committee member contacts appendix . glossary...

MontreauxApartments

BodyCorporate349051

InformationHandbook

February2019

TheMontreauxInformationHandbook

isanimportantreference.

Pleasefamiliariseyourselfwiththecontents.

Table of Contents Glossary Body Corporate Communication Montreaux Guiding Principles Important Information For Owners Body Corporate Operating Levies Annual General Meetings For Landlords For Tenants For Everyone Body Corporate Rules Defined Montreaux Owners and Tenants Register The Common Areas Cleaning Faults and Repairs Lift Faults Garage and Security Door Faults Your Unit Rules Changes or Renovations Faults and Repairs Maintenance Chores A – Z Body Corporate Rules and Policies Bike Storage Car Park Storage EMERGENCIES Fire Alarms Internal Alarm Building Alarm Fire Doors Peepholes and Deadlocks Insurance Laundry Level 9 Amenities Areas Gym

Pool Theatre Mail and Parcel Deliveries Moving Procedures Newsletter Newspaper Deliveries Noise Parking Leasing a Car Park Visitor Parking Parties Pets Power Meters Rubbish/Recycling Security Proximity Tags Secure Key Cabinet Smoke Detectors and Sprinklers Vacations Tips for Mx Residents Mx Service Providers Contact Information Montreaux Web Site Montreaux Body Corporate Secretary Montreaux Body Corporate Building Manager Body Corporate Committee Member Contacts Appendix

GlossaryThefollowingareanexplanationofthetermsandabbreviationsusedintheHandbook-BodyCorporate:Alegalentityaccountablefortheongoingoperationandcomplianceofthebuilding.EachandeveryOwnerisautomaticallyamemberoftheBodyCorporate.BC:theabbreviationusedfortheBodyCorporate.BodyCorporateCommittee:TheBodyCorporatememberselectedateachAnnualGeneralMeetingwhorepresenttheOwnersandareresponsibleforfactfinding,reportinganddecisionmakingonbehalfofallOwners.BCC:theabbreviationusedfortheBodyCorporateCommitteeBodyCorporateSecretary:ThefunctionoftheSecretaryshallbetokeepproperbooksofaccountinwhichshallbekeptfull,true,andcompleteaccountsoftheaffairsandtransactionsoftheBodyCorporateandtocarryoutsuchfunctionsasmayfromtimetotimebedelegatedbytheBodyCorporate.EachyeartheSecretaryshallpreparestatementsoffinancialpositionandperformanceshowingtheBodyCorporatefinancialdealingsduringthatyear,andshall,within6monthsofeachAnnualGeneralMeeting,sendacopyoftheannualaccountstoeveryOwner.TheBCSprovidesadministrationandmanagementofOwner’sLevies,invoicepaymentsandaccounting.TheBCSdonothaveanyresponsibilitiesinregardstomattersorissuesrelatedtomanagingthebuildinganditsinfrastructure.BCS:theabbreviationusedfortheBodyCorporateSecretaryBuildingManager:TheBodyCorporateBuildingManagerprovidesadministrationandmanagementofthebuildinganditsinfrastructureandisthecentralpointofcontactforCommonAreaissues.He/sheprovidesbuildingfacilityadvice,managesServiceProviders,andistheoverseerofcontracts,warranties,andbuildingcertificates.CommercialUnits:Thosewhoownorleasethegroundfloorandbasementareasstrictlyforbusinesspurposes.CommonAreas:TheseareareassharedbyResidentswithinMontreaux.TheyincludetheLevel9Amenities,liftlobbies,frontfoyer,corridors,therubbishroom,thebuildingexteriorandgrounds.TheBCisresponsibleforallCommonAreas.Mx:theabbreviationusedforMontreauxOwners:ThosepeoplewhoownApartmentsorcommercialspacesinMontreaux(alsoreferredtoasProprietors).Ownerlevies:ThefeescollectedfromtheBodyCorporatetocovertheadministrationandmanagementofMontreaux.Residents:ThepeoplelivinginMontreauxApartments.TheyareOwnerOccupiersorTenantswhorentApartmentsfromOwners.AllResidentsareequallyaccountablefortheiractionsandbehaviours,andforquestioningundesirableactionsandbehavioursofothers.Unit:thespacewhichanOwnerorTenantoccupies.

UnitTitlesAct(UTA)2010:Alegalframeworkfortheownershipandmanagementoftheland,buildingandfacilitiesofMontreauxandthatcoverstherightsandresponsibilitiesofourBody

Corporate.Furtherinformationisavailableathttp://www.linz.govt.nzandhttps://www.tenancy.govt.nz/uta/

BodyCorporateCommunication

Pleasefeelfreetosendanysuggestions,ideas,complaintsandcomplimentstotheBCCChairinthefirstinstance,andwewillbringthoseissuestoourmeetingsforreview.Allfeedbackandcommentsarewelcomewhenpresentedinaconstructivemannerandespeciallywhenaccompaniedwithpossiblesolutionsthatarethoughttobefeasible.Themailboxlabelled“BC”situatedonthenorthsideofthefoyercanbeusedtosendyourfeedbacktotheBodyCorporateCommitteeMembers,oryoucanmakecontactviaemail.MontreauxGuidingPrinciplesApartmentlivingisalifestylethatrequires‘giveandtake’,mutualrespect,andconsiderationforone’sneighbors.Asaresult,theBodyCorporateCommitteehasdevelopedguidelinesfortheuseofallCommonAreaandfacilitieswithinthebuildingandyourApartment.TheseBodyCorporateRuleswerealsowrittentocomplywithTheUnitTitlesAct,2010.AllTenantsandResidentsmustabidebytheserules,anddoingsoensuresthateveryone’sresponsibilitiesaremetwithrespectandwithinthelaw.Ofequalimportanceisthetoleranceandpatiencerequiredtoliveside-by-sideinharmony.Weacknowledgethatitmaynotalwaysbeeasy,butitisourhopethatanyconflicts,nomatterhowbigorsmall,willbehandledwithgraceandfairnesstoachieveanamicableresolution.Thisisagreatplacetoliveandwork-safe,convenient,andcomfortable.Takeprideinyourhomeorofficeandassistwhenyoucanincaringforourbuilding.Aboveall,whenneeded,makeconscientiouschoicesthatconsidereveryone’srightstopeacefulandquietenjoyment,andabidebytherules.Witheveryone’shelpandco-operation,wehopethatyouwillbeaproudOwnerorResidentofMontreaux.

ImportantInformationForOwnersBCOperatingLeviesThepaymentofBodyCorporateleviesontimeisnecessaryasitensurescashflowtomeetourfinancialcommitments.

Ifapaymentbecomesoverdue,theBCSecretarywillcontacttheOwnerconcerneddirectly,requestingthattheoverduepaymentsberesolvedassoonaspossible.BodyCorporateLeviesarepayablequarterlyinadvanceandshouldbedepositedtothebankaccountadvisedintheLevyinvoice.LevyStatementsaresenttoOwnerspriortoeachLevypaymentdate.AftertheAnnualGeneralMeeting,aStatementissenttoOwnersdetailingLevypaymentsforthecomingyear.LevyPaymentduedatesare:January1st,April1st,July1st,andOctober1st.PleaseensurethatyourUnitnumberandtheMontreauxBodyCorporateNumber349051areshowninbankreferencefieldsforeasyidentification.ChequePayments:AnyApartmentOwnerwhopaysaMontreauxLevybychequemustadda$10.00handlingfeetothepayment.AnnualGeneralMeeting(AGM)AnAGMisheldeveryyear,usuallyinMay,andisrequiredbylaw.ItiswheretheBCelectstheChairpersonandCommitteeandtheBCmembersareinformedofpreviousandfutureactivities.ItisanopportunityforOwnerstodiscussMontreaux’soperationsandfinances,andapprovethebudgetandlevycollectionforthenextfinancialyear.

ImportantInformationForLandlords

IfyouarelettingaUnit,please• ensurethattheBuildingManagerisadvisedpriortotenantsmovinginoroutofthebuilding.TheBuildingManagerarrangesforcoverstobeplacedonthe

liftwallstopreventdamage.• ensuretheTenanthasacopyoftheMontreauxInformationHandbook,thedetailsoftheMontreauxwebsitelink,andhasreadandunderstoodourrules

andpolicies.TheTenantmustbecontractedtoabidebytheserulesandpoliciesintheirTenancyAgreement(Thismustbespecificallystatedunder“OtherTermsoftheTenancy”).

• ensurethataFireEvacuationCardisclearlyvisibleandsecurelyfastenedtothebackofthefrontentrancedoor.• shouldTenantbehaviourissuesarise,theBodyCorporateCommittee(BCC)willnotifythesedirectlytoOwnersortheirAgent.• OwnersultimatelyremainliableforallcostsresultingfromTenantdamageinCommonAreas.TheBCCrecommendsanybondisnotreleaseduntilpost

moveinspectionshavebeencompletedandsignedoffbytheBuildingManager.

ImportantInformationForTenantsIfproblemsoccurwithinyourApartment,yourLandlordoragentshouldbeyourfirstpointofcontact,somakesureyouhavealltheirdetails.Thiswouldincludeanyissuesinvolvingfixtures,fittings,orequipmentwithinyourApartment.Examplescouldincludetheovenandhotplates,hotwatercylinder,taps,

electricalfaultsthatonlyaffectyourUnit,blockeddrains,andproblemtoilets.Montreaux’sBuildingManagerisonlytobecontactedforgeneralCommonAreaandbuildinginfrastructurerepairsandmaintenance,faults,andfailures.

ForEveryoneBCRulesDefinedTheBCRulesisalegaldocumentthatstatespecificconditionsinrespectoflivinginMontreaux.TherulesarecontainedintheAppendixofthisbooklet.LegalramificationscanfollowifOwnersand/orResidentsbreachtheserules.TheUnitTitlesAct2010anditsassociatedRegulationsgovernhowtheBodyCorporateshouldbeadministered(http://www.linz-govt.nz/survey-titles/land-registration/land-registration-legislation/unit-titles-act-2010)MontreauxOwnersandTenantsRegisterForlegal,securityandsafetyreasonstheMontreauxApartmentsregistermustcontainthenamesandcontactdetailsofallofallpersonslivingwithinthebuilding,andallownerswhodonotliveinthebuilding.Itistheowner’sresponsibilitytoprovideALLthesedetailstotheBCSecretaryandtoupdatethemwhenthingschange.UndertheUnitTitlesAct,2010,anApartmentownerabsentformorethanthreeweeksmustadvisetheBCSecretary,providingacontactperson’snameandtheircontactdetails.Thisperson,whoshouldholdakey,actsasyour‘authorisedagent’foranymatterconcerningyourApartment.

TheCommonAreas

CommonAreasaretheareaswithinMontreauxavailableforcommonusebyallResidentsandTenants.OwnershavenorightsotherthantousetheCommonPropertyforitsdesignateduseortopassthroughoroverit.TheCommonAreasareanimportantpartofourbuilding,andthestandardstowhichtheyaremaintainedwillenhancethequalityoflivinginthebuildingaswellasthevalueoftheApartments.Therefore:• ThereistobenosmokinginanyCommonAreasincludingthefrontstepsandentranceway,andgaragesandentrances.• NooneistorestrictaccessinCommonAreasatanytime(e.g.furnishingsanddeliveriesbeingtransportedinandoutofthebuildingmustbetakendirectly

totheApartment,andnotleftintheliftlobbies).AlldeliveriesandmovesmustbemadeviatheB2carparkentranceonKumutotoLane.• IfyoudirtytheCommonAreasbyspillinganything,ordroppingrubbish,youhaveanobligationtocleanitupimmediately.Ifexternalcleaningisrequired

becauseofactivitiesofownersortenantsthecostsofdoingsowillbechargedbacktotheowner.

• Ensureyourguestsleavequietly.DonotextendhospitalityeventsintotheCommonArea(s).• Poolpartiesarenotallowed.Noalcoholorfoodistobetakenintothepoolorgymareas.• Alwaysmaintainsecurity.Donotletunauthorisedpeopleintothebuilding.Iftheyareentitledtobeletin,thepersontheyarevisitingorhavebusinesswith

shouldarrangeaccessforthem.• ReportproblemswithanysecuritydoorstotheBuildingManagerimmediately.• Thefiredoorsareheavyandwhenlefttoslamshutthenoiseresoundsthroughthebuilding.Pleasecontroltheirclosure.• Firedoorsmustnotbeleftopen.

Remembertheentrancesandcommonfoyersbelongtoeverybody.Pleasepickuplitteranddisposeofitproperly.IfthereisanymessthatisbeyondyourcontrolreportittotheBuildingManager

CleaningWehavecontractedcleanersfor20hoursperweek,tocleantheCommonAreasthreetimesaweek–normallyMonday,WednesdayandFriday.Ifyouhaveanyquestionsorconcernsinregardtothecleanersorcleaningstandards,pleaseforwardthemtotheBCC.FaultsandRepairsForurgentandcriticalcommonpropertymatters,pleasecontacttheBuildingManager.Fornon-urgentmatters(suchasburntoutlightbulbs,unusualnoisesetc.)youcanemailtheBuildingManager.ResidentswhocausedamageinCommonAreaswillberesponsibleforthecostofrepairs.DamageidentifiedcanandwillbetrackedbyCCTV,ProximityTagusageandResidentobservations,andremedialworkandcostswillbepassedontothoseinvolved.LiftFaultsFaultsmaybeindicatedbytheilluminated“OutofService”signatthelift.Firstestablishifthelifthasfailedorifsomeoneisusingtheliftlockoffkeybygoingtothefloorwherethelifthasstopped.Iftheliftlockoffkeyisnotinuse,andthelifthasindeedfailed,pleasecallSchindler’s-24-hournumber–048021420.Theywillattendtothefailureassoonaspossible.Pleasepassonasmuchinformationasyoucanabouttheliftstoppagesothattheycanbetteridentifyandresolvetheproblem.Itisalsoimportanttoletthemknowiftherearepeopletrappedinthelift,andifyoucan,reassurethosetrappedthathelpisontheway.PleasenotethattheBCwillbechargedasubstantialcall-outfee,soweurgeyoutotakethetimetofirstcheckforthelockoffkeyusagebeforecalling

Schindlers.

SecurityDoorsandGarageDoorsFaultsIfthereisaproblemwithanyCommonAreadoorwhereaProximityTagisused,includingthe9thFloorAmenitiesarea,itneedstobereportedtotheBuildingManagerimmediately.

YourUnitRulesThefollowingshouldbeobservedintermsoftheUnitthatyouownoroccupy.• YourUnitisforResidentialuseonly.• NostructuralalterationsaretobemadetoyourUnitwithoutpriorBodyCorporateapproval.(SeeourWebsite–Rules/Policies–YourUnitforthe

AlterationsAuthorityrequestform)• DonotmakeanyalterationtoyourUnitthatwillimpactonthecommonservicesoracousticswithoutpriorBodyCorporateapproval.• DonotremoveorinterferewithanysmokedetectorsorsprinklersinanyUnitoranywhereinthebuilding.• Fireregulationsrequirethatanyfrontdoormodificationssuchasinstallingdeadlocks(key-lessopeningoninsideofdoor)orpeepholesareperformedby

authorisedagents.• Atalltimeskeepnoiseatlevelsthatdonotinterferewithotherpeople’senjoymentofthebuildinginbothUnitsandCommonAreas.• Keepyourwindowsclean.• Donothangwashingouttodryinyourwindowsoronyourbalconies.• Donotput“ToLet”or“ForSale”signsinUnitwindowsoronthebuilding-pleaseensurethatthisadviceextendstoyourrealestateandlettingagents.• Theonlyanimalspermittedareonecatandfish,andtheyaretoberestrictedtoyourapartment.ChangesorRenovations

TheBCCmustgiveapprovalinadvanceofanyworkinvolvingalterationswithinanyUnit,toanyCommonArea,tocommercialpropertyandtotheappearanceorstructuresinandaroundtheMontreauxbuilding.FailuretoadvisetheBCCcouldmeanreversinganyworkcompletedandmakinggoodanyotheritemsrelatedtotheworkundertaken.So,pleaseseekapprovalfromtheBCCinadvanceofanyplannedwork.Note:ThisincludesanyadditionsorstructuralmodificationstoUnitsoralterationoftheappearance,surfacecolour,decorationordesignoftheexterioroftheUnitFaultsandRepairsToestablishwhoisresponsibleforthecostorrepairoftheitem,youcanapplyasimple“test”—ifyoucanseeit/touchit(suchasafaucetorlightfittingorserviceswithinyourunit)theUnitOwnerislikelytoberesponsible.Ifnot,(likecommonpurposepipesandbeamsbehindthewalls),theBCislikelytoberesponsible.TenantsshouldalwaysdiscusstheproblemandsolutionwiththeirLandlordorAgentbeforeinvolvingtheBuildingManagerorBCC.Ownersareresponsibleforarrangingtheirowntradespeople.TenantsshouldconsulttheirLandlordfirst.BecauseMontreauxhascontractswithmultipleServiceProviders,theBCChasissuedmanyofthemwithProximityTagstoourbuilding,whichreducessomeoftheaccessissuesencounteredbyResidentshavingtoarrangeentry.IfyourequireaserviceproviderforrepairsyoumaywanttochooseonefamiliartoMontreauxfromthelist‘MxServiceProviders’,availablefromthewebsiteorattheendofthisHandbook.Note:Serviceprovidersareonlypermittedtoparkinthebasementserviceproviders’parkifonBCCbusiness.WherefaultsanddamageoccurwithinyourUnititistheOwner’sresponsibilitytomakerepairsandpaythebill(s).MaintenanceChoresAcommonmisconceptionisthatApartmentOwnershavenomaintenanceconcerns.Whileitistruethattherearefarfewerweekly,monthly,andyearlychorestodoaroundanApartment,therearestillsome‘mustdo’activities.Balcony:YourbalconyisapartofyourUnit.TheBodyCorporaterulesareveryclearonwhatanOwnerisaccountableforandthisincludes;thefloortoceilingglassranchsliderdoorsandthewindowsoneithersideofthem,exterioradjoiningwallandtiles,andbothsidesoftheglassbalustrade.Pleaseoccasionallychecktheglassandwallfordamage.

Also,yourbalconydrainneedstobecleanedatleastannually,asdirt,leavesandotherdebriscanobstructwaterflowalongthedrainagechannelandultimatelyblockthedrain.Simplylifttheplasticchannelcovers,sweepoutanydebris,andwashitdownonceortwiceayearifnecessary.Drains:Sink,shower,andtubdrainswithtrapsneedtobeclearedofhair,soapandotherwasteoften.Becausetheyaredirectlylinkedtothefloordrains,ablockagecanveryquicklycausefloodingandextensivedamage.WaterandwastemayflowbackontoyourfloorsandthenseepthroughtheporousconcreteandintotheceilingoftheUnitbelow.Pleasetakesometimetomakesureallofyourdrainsarerunningfreelyandremainclear.DonotusecommerciallypreparedcausticproductssuchasDranoorMr.Muscle,astheycandissolvethegluethatisusedtojointhepipestogether.Instead,trythedraincleanerrecipefoundinthe‘TipsforMxResidents’attheendofthisHandbookandifthedrainsdon’tclear,callaplumber.Internalfusebox:Youneedtoknowwhereyourinternalfuseboxislocated.Thesearegenerallywhite,havetwoplasticdoorshingedoneachside,about450mmwideand300mmhigh,andplacedabout2metresuponawall.Itmaybesituatedinawardrobeoracupboard.Ifyouhaveproblemswithanelectricaloverload,yourfuseboxisthefirstplaceyouneedtolooktoresetthecircuitbreakerswitch.Iftheproblempersistsyoumayneedtogetanelectriciantoinvestigatefurther.(Ifyouarenotsureofwhatafuseboxlookslike,havealookatthefuseboxinthegym.)Externalfuseboxandelectricmeter:Apartmentshaveexternalelectricalmetersandcircuitbreakersthatareinthestairwellsinlockedcupboards.Foryoursafety,onlythemeterreaders,BuildingManagerandBCChairhaveakeytogainaccesswhenrequired.Halogenwallwasherlightswithbulbsfacingupwardscanoverheatwithdustbuildupandthatalsoreducethelifeofthebulb.Whenthelampiscool,aquickwipewithadampclothwillavoidanyhotburningsmell.Hobandfanscreenscanbuildupwithgreaseanddustandneedtoberemovedandwashedregularlywithhotsoapywater.Pusheachscreenbackandpulldowntoremovefromthefanunit.Removegreaseanddust(see‘TipsforMxResidents’).Reinsertthewallendfirst,thenandpushbackuptoreinstall.Tobyvalveorwaterstopcock:ItisimportanttoknowhowtoturnoffthewatersupplytoyourUnitshouldapipeburst,youneedtofixatapetc.Pleasetakethetimetolocateitandensurethatyoucangettoitquicklyshouldtheneedarise.AfloodcanhaveseriousconsequencestoyouandtheApartmentbelowyou!Itisnormallyfoundnearthehotwatercylinder.TesttomakesurethatyouhaveindeedfoundyourTobyvalvebyturningitoffandcheckingatapforthestoppageofwaterflow.

BodyCorporateA-ZRulesandPolicies

BikeStorageTheBCCbelieveitisimportanttorestrictbikemovementstoavoiddamagetoCommonAreas,andwillseekreimbursementofanycostsincurredforremedialworkforanydamagecausedbybikeowners.Therefore,theBCChasinstalledbikehooksineachofthethreebasementCommonAreas;B1,B2andB3.ProvisionofbikehooksmeansabanonbicyclesinallotherCommonAreasincludingthemainfrontentrance,hallways,lifts,andcarparks(exceptwhereabikeisstoredwithinafreestandingenclosedcupboard).Thismeansthatbicyclesarenottobestoredonbalconiesorcarparks.IfyourequireabikehookfillinanapplicationformdownloadedfromtheMontreauxwebsiteandplaceitinBCletterboxoremailittotheBuildingManager.Bikehooksareallocatedtoanindividual,notanapartment,basedononehookperperson.Pleaseaffixyournameandapartmentnumberonyourbikehook,sothatwecanmaintainourBikeRegister.Bikesecurityisattheowner’sriskandexpense.CarParksMontreauxcarparksareprivatelyowned,clearlymarked,andareinthebasementparkinggaragesknownasB1,B2,andB3.Carparksareforparkingcars,motorcycles,mopeds,scooters,andelectricbicyclesonly.Allvehiclesmustfitcomfortablywithinthewhitepaintedlines.IfyouleaseyourcarparkyoumustadvisetheBuildingManagerofthedetails.Youareaskedtoalwayskeepyourcarparktidyandfreeofdebrisandanyownerofavehiclethatleaksmotoroilisexpectedtocleanitup.Acarefullyplaceddriptraytocapturethefluidhelps(fromRepcoorSuperCheapAuto),butisnotanacceptablelong-termsolution.Thestorageofhouseholdpropertyonacarparkisonlyallowedinastoragelocker–seesectiononCarParkStorage.Nootheritemsaretobekeptonyourcarpark.CarParkStorageYouarewelcometoinstallalockerorcupboardonyourcarparksubjecttotheseguidelines:• YoumustmakeanapplicationtotheBCCwithdetailsofyourrequestbeforepermissionforinstallationwillbegranted.Theapplicationformcanbefound

ontheMontreauxwebsite.ShouldanystorageunitbefoundtobreachbuildingcompliancetheOwnermustremoveoramendthatUnittoensurecompliance.

• Thestorageunitshallnotexceedmaximumheight2100mmxdepth600mmandmustnotcomewithin500mmofthefiresprinklersorvents.• Theunitshallnotblockanydrain,mustbefullyenclosed,andbesecuredtothewall.• Thestorageunit,plusvehicleintheparkingspace,shallnotencroachintoanyCommonAreasorneighbouringspacesandmustnotexceedthepainted

whitelinesoftheparkingspace.

• Nothingistobestoredontopof,besideorunderthestorageunit.EarthquakesDotakethetimetopreparesomeemergencysuppliesfortheresidentsinyourUnit.Whenanearthquakestrikes–drop,cover,andhold.Ifinbed,staythereandcoveryourheadwithyourpillow.Whentheshakingstops,themostbasicruleistostaywhereyouareifitissafetodoso.If(asweare)youareinanareaofhigh-risebuildings,stayinside.Ifthebuildingshowsnoobvioussignsofdistress,thesafestplaceistostayinsideandawayfromfallingglassanddebris.Ifyoudohavetoevacuate,takeyourwallet,mobilephone,coatandemergencysupplieswithyou.FormoreinformationvisitWellingtonRegionEmergencyManagementOfficewebsiteorCivilDefenceNZEMERGENCIESIncaseoffireoranylife-threateningsituation,themanualcallpointboxcanbeused.Theyaretheredmetalboxessituatedateverystairwellexitdoor.Breakingtheglassandflickingtheswitchintheboxwillautomaticallyactivateemergencyservices.Theyaretobeusedinemergenciesonly.FireAlarmsInternalAlarm:Iftheinternalsmokedetectorisaccidentallysetoff,aResidentcansilencethealarmbypressingthelocalalarmsilenceswitch,locatedadjacenttothefrontdoorinsideeveryUnit.Toexpeditethedetectorreset,openyourbalconydoorsandsomewindowsandwavesomething(likeateatowel)underneaththesmokedetector,beingcarefulnottostrikethedetectoritself.Thiswillhelptoincreasecleanairflow,therebyremovingthecauseofthetriggeredalarm.Itmaytakeafewminutesforthealarmtostop–donotrepeatedlypushthebutton.BuildingAlarm:Whenthebuildingfirealarmssound,youarerequiredto:• LeaveyourApartmentIMMEDIATELY,closingthedoorbehindyou.• TakewithyouyourmagneticIDTagthatfeaturesyourApartmentNumber.• Followtheexitsignsandleavethebuildingviathestairwells.• PlaceyourTagontheevacuationboardonthegroundfloorattheSouthTowerentrance.• Assembleonthefootpathwellawayfromthebuildingsoemergencyresponseteamscandotheirjob.Note:ThereisalaminatedFireInformationcardineachUnit.PleasemakeyourselffamiliarwiththedetailscontainedonitandhangitonthebackofthedoortoyourUnit.

Ifyouareunsureofanyprocedures,pleasecontactaBCCmember.FireDoorsThedoorsleadinginandoutofthebuilding,thestairwellsandyourApartmentarefiredoors.ThesearedoorswithafireresistanceratingandarepartofMontreaux’spassivefireprotectionsystemtoreducethespreadoffireandsmokethroughoutthebuilding.Theclosersonthedoorsaredesignedtoshutthedoorsautomatically,slowly,andquietly.Forthesedoorstobeeffective,theymustalwaysremainshut.Thestairwelldoorshaveadditionalmagneticsystemsthatwillautomaticallyreleaseandcloseafullyopeneddoorwhenthefirealarmisactivated.IfyoufindthatyourApartmentdoorcloserisnotoperatingasitshould–snappingshutorslammingshut–pleaserefertotheMontreauxwebsiteforinstructionsonhowtofixtheproblem.Itisagainstfireregulationsandbuildingcompliancetoremovethecloserfromyourfrontdoor.PeepholesandDeadlocks:Fireregulationsrequirethatanyfrontdoormodificationssuchasinstallingdeadlocksorpeepholesareperformedbyanauthorisedlocksmith.Adeadlockthatcanonlybeopenedwithakeyfromtheinsideisnotallowed.Ifanylockischangedonyourdoor,pleaseensureanewkeyisissuedtotheBCCfortheSecureKeyCabinet–seesectiononSecurity.InsuranceResidentsshouldarrangetheirowncontentsinsurancepolicytocovertheirpersonalbelongings,andensurethereisaPublicLiabilitycomponent(mostpolicieshavethiscover),togiveprotectionforanaccidentwithinanApartment.OwnersshouldalsoinsureallitemsthatcanberemovedfromtheUnitsuchaswindowdressings,carpetsthatarenotfixedandappliancesthatarenotpermanentlywiredin.AnythingthatispermanentlyfixedintheApartmentiscoveredbytheBodyCorporateinsurance.ClaimscanbemadeagainsttheBCinsurancecover.PleaserefertotheMontreauxwebsiteforcompletedetailsoninclusionsandexclusionsoftheBCinsurancecoverandexcessamounts.Note:Landlordsareresponsiblefortheirown‘lossofrents’policyandOwnersshouldensuretheircontentspolicyincludesan‘alternativeaccommodation’provision.Laundry

ResidentsofaUnitshallnothanganyclothing,bedding,orotherarticlesontheoutside,orfromwindowsand/orbalconiesoftheUnit.Thisisstrictlyenforcedintheinterestsofthebuilding’spresentationandaesthetics.Level9Amenities-Gym,Pool,andTheatreTheResidentsofMontreauxhavetheuseofagym,swimmingpoolandatheatre,situatedonthe9thfloor.OperatingHours:

Monday–Friday 6:00amto10pmSaturday,Sunday 8:00amto10pm

TheLevel9Amenitiesareaisautomaticallylockedoffbetween10:00pmand6:00/8:00am.TheareaischeckedatclosingtimenightlybyaVolunteer,ensuringthatallusershaveleftthepremisesandthatalllightsandequipmenthavebeenshutdownforthenight.BCCommitteemembershave24/7accessforemergenciesandforyoursafety,thedoorswillautomaticallyunlockshouldthefirealarmbeactivated.WewelcomeallResidentsandtheirgueststoenjoythegym,pool,andtheatre,butremindallofyouthat:• LiquidsandfoodarestrictlyprohibitedintheLevel9FloorAmenities• Ahighstandardofsafetyandbehaviourisexpectedatalltimes.• YoumustensurenoiselevelsdonotunreasonablyinterferewiththepeacefulenjoymentofResidentsintheotherApartments.• Youaremindfulofotherswaitingtousetheequipmentandfacilities.• Whenyoufinishusingthegym,pool,ortheatre,pleasetakeallpersonalitemswithyou,andifyouarethelasttoleave,pleaseturnoffthelightsand/or

theatreequipment.GymFacilities• Gymusersaretobeclothedtohelppreventthetransferofsweatontotheequipment.Takeatoweltomopupanysweatfromyourbodyoronthe

equipment.• DuetoHealthandSafetyregulations,closedtoeshoesmustbeworninthetrainingarea.Wearclothingthatyoufeelcomfortableandsafein.• Asacourtesytoothers,pleaseweardeodorantatthegym.• Keepgymbagsandpersonalitemsinasafearea,astheycanobstructtheuseofequipmentandcouldcausesomeonetotripover.• Childrenunder13yearsofageshouldbesupervisedatalltimes.OperatingHours:6:00am-10:00pmweekdays,8:00am-10:00pmweekends

PoolFacilities• BecauseourpoolischlorinefreeandusesOzonegastokeepthewaterclean,usersneedtoensurethattheydon’tcontaminatethepoolwaterwithhair

productsorbodylotionsandoils.Itisimportanttoshoweroffbeforeenteringthepooltorinseawayanythingthatcouldimpactthepool’swaterandfiltrationsystem.

• Wearappropriateswimwearatalltimes,i.e.NOjeansorotherstreetwear.• NOfoodandglassinthepoolarea-brokenglassclosespools-useunbreakablewaterbottlesonly.• NOrunning–toensureyoursafetywalkaroundthepoolsurrounds.• NOdivingorjumpingintothepool.Thepoolisonlyabout1meterindepth;thereforeitisunsafetodiveorjumpintothepool.• Allchildrenunder14yearsofagemustbeactivelysupervisedbyaparent,guardian,orcaregiverwhoissixteenyearsorolderandwhoisabletoprovide

immediateassistanceatanyandalltimes.• Allswimmersmustdrythemselvesbeforeleavingthepoolarea.DoNOTleavethepoolareaorentertheliftsorstairwellswet.Watermaycausedamageto

thecarpetintheCommonAreasandleavewetspotsintheliftsandonthestairs,whichcouldcauseinjurytoyouorothers.• BallsandtubesareNOTpermittedduetothesmallsizeofthepool.Floatringsandkickboardsshouldbeusedwithdiscretion.• PleasekeepvoicesdownandyourstepslightwithinthepoolareaasthesoundscarrythroughtothesurroundingApartments.ALLparents,guardians&caregiversshouldensurealltoddlersandunder5s;• Havebeentothetoiletpriortoenteringtheswimmingpool.(Thishelpsstopunwantedaccidentsoccurring)• Areinappropriateswimweartocontainanyunforeseenaccidentswhiletheyswim.SUPERVISION-Childrenhavetherighttobeprotected.Itistheresponsibilityofadultstoensurethatchildrenintheircarearesafe.OperatingHours:6:00am-10:00pmweekdays,8:00am-10:00pmweekendsTheatreFacilities• Theatrebookingsheetsarelocatedjustoutsidethetheatre.PleaseenteryourNameandApartmentNumberonthesheet,andonarrivalfilloutthe

“Conditiononarrival”column.• IftheTheatreisbookedandthedoorisclosed,pleaserespectthosewhoareusingtheroomanddonotdisturbtheirenjoymentofthefacility.• Ifyouhavebookedatimeandhavedecidednottousethetheatreatthattime,pleasecancelyourbookingpromptlytoallowotherstousethetheatre.• PleasecontactaBCCmemberiftheequipmentisnotworkingproperlyorifyoudonotknowhowtooperatethesoundandmoviesystems.• Keepthechairsandfloorareafreeoffoodcrumbsanddrinkspills.• PleaseturnoffallequipmentandlightsandremoveallrubbishasyoudeparttheTheatre.

OperatingHours:6:00am-10:00pmweekdays,8:00am-10:00pmweekends

MailandParcelDeliveriesEachUnitisallocatedalockedmailbox,labelledwithyourUnitnumber.Theboxesarelocatedoneithersideofthegroundfloorfoyer,inthesidedoorcorridorsofeachtower.PleasenotethateachboxmeasuresH160mmxW240mmxD270mmandisonlysuitableforsmallitems,suchasletters,magazines,andslimpackages.Largerparcelswillbeleftinthefoyerboxandacarddeliveredtoyourboxtoletyouknowaparcelhasarrived.MakesurethatallincomingmailisaddressedwithyourApartmentnumberaswellasthestreetnumber–e.g. ApartmentOwner MontreauxApartments 16B/164TheTerrace Wellington6011Mailreceivedinerrorinyourboxneedstoberedirected,andshouldbemarkedwithReturntoSender(RTS)andrepostedinaletterboxinthestreet.MovingProceduresTheBCCbelievesitisimportanttomanagemovestoavoiddamageofdecoratedCommonAreas(theceiling,walls,floors,andlifts)andallowforpeakliftusedemandsforotherResidents.

AnyResidentmovingintooroutofMontreaux,orreceivingorsendingnumerousorbulkyitems,shallrespectotherResidentsrightsbyfollowingthepoliciesandproceduresineffecttoprotectandpreserveourbuilding.Furtherinformationisavailableonourwebsite.Keypointstonote:• AllinformationandformsareavailableontheMontreauxwebsite.AcompletedMovingAgreementwillberequiredpriortothemove.• AMovingNoticeispostedontheliftnoticeboardtoadviseotherliftusersofpossibleshortlock-offs.• ContacttheBuildingManageratleastthreedayspriortoanymoveordelivery.• FollowtheMovingIn/OutChecklist.• AllcoststorepairdamageintheCommonAreaswillbepassedbacktotheApartmentOwnerofthoseresponsibleforthemove.Movinginsuranceis

recommended.• Theliftlockoffkeymustbeusedforthedurationofthemovetoavoidliftdamageandfailures.• AllitemsmustgothroughtheKumutotoLaneB2entrancetoyourtowerandto/fromyourUnitlevel.PleasemakesuretheB2dooriscorrectlyturnedoff

–donotplaceanythingoverthelaserlighttokeepthedooropen.

Residentsmovingin/outchecklist• RefertotheMontreauxwebsiteforfullinformationontheprocessesandformsandadvisetheBuildingManagertoassistyouwithyourmove.• RegisteryourmovewiththeBuildingManageratleastthreedaysprior.ProvidethemwithyourUnitnumberandcontactdetails.Readandunderstandtheprocedureandrequirements:• Movingispermittedbetween9.30amand4.00pmweekdays,and8.00amandnoononSaturdays.• AccessformovingitemsisviaB2onKumutotoLaneonly.NOitemsaretobemovedthroughthemainentranceonTheTerraceunderanycircumstances

withoutpriorapprovalfromtheBCC.• Ensurethatyouhaveinsurancethatcoversalldamagewhilemoving.• IfyouareaTenant,ensurethatyourLandlordortheirAgentisawareoftheCommonAreaInspectionsthatwilltakeplaceandtherequirementtosignthe

movingagreement.• Donotdisposeofunwantedhouseholditems,surplusfurniture,oroversizedcardboardboxesinthebinsintheRubbishRoom–youmustarrangeto

disposeofallsurplusitemsyourself.• Afterthemove,theBuildingManagerwillcarryoutaninspectiontoreviewtheconditionoftheCommonAreasinvolvedinthemove.Anydamagewillbe

repairedattheexpenseofthepersonmoving.AnymessleftinCommonAreasmustbevacuumedorsweptup.• Afterthemove,theliftlockoffkeyistobereturnedtotheBuildingManager(viaBCCLetterbox)aspreviouslyagreed.BriefyourmoversontheprocedurestheymustfollowtominimiseinconveniencetootherResidentsandmaintainthesecurityofthebuilding• Adviseanymovingcompany,deliverycompanyorhelperswhowillbeinvolvedthattheywillbeusingKumutotoLaneastheaccesspointforMontreaux,

andorganisetheactivitywithintheapprovedtimes.• ItemsaretoonlybeleftintransitinthebasementlobbiesandtheUnitlobbylevelinvolved.NoitemsaretobeleftinanyotherCommonArea.• Noitemistotouchanyceilingorwalls,eitherwhilebeingmovedorwhenstackedduringtransit.• Spacemustbeleftintheliftforatleastoneotherpersonwhoisnotinvolvedinthemove.• Theliftlockoffkeyisonlytobeusedwhileloadingandunloadingthelifttoandfromthelobby.Whenitemshavebeenclearedfromthelift,thekeyisto

beremovedtoallowotherResidentstousethelift.• Liftsshouldonlybelockedoffforperiodsofupto5minutesatatimeastheyarefilledoremptied.• Noitemistobepositionedinfrontoftheliftdoorstoobstructthedooroperations,andnothingistobeforcedundertheliftdoortoachievethesame

purpose.Damagetotheliftresultingfromthistypeofactivitywillbechargedbacktotheperson(s)involvedinthemove.• Thegaragerollerdoormustbeopenedandthenswitchedoffsothatthegaragedoorremainsopen.Donotplaceanythinginfrontoftheelectronicbeam.

Whenthemoveiscomplete,switchtherollerdoormechanismbackon,andallowthedoortoclose.

Pleasenote:TheBuildingManagerwilltrackanynoncomplianceofpoliciesandprocedureswiththehelpofCCTVandProximityTagusage.Newsletter–MontreauxMattersThisispublishedonaregularbasisasameansofprovidingimportantinformationrelevanttoMontreauxOwnersandResidents.Backissuescanbefoundonourwebsite.Thenewslettercovers:• UpdatesonwhattheBodyCorporateCommitteeisworkingon• Plannedactivities,inspectionsandremediationsinandaroundthebuilding• Tipsand“didyouknow”topicsthatwillenhancethequalityoflivingforusallNewspaperDeliveriesThenewspapersdeliveredtothebuildingeachmorningbelongtothosewhohavesubscriptions.Unlessyouareasubscriber,youarenotentitledtothesenewspapers.Subscribersareaskedtocollecttheirnewspaperpromptly,andcanceltheirdeliverywhengoingonholiday.Noise

Map of Montreaux showing where the B2 entrance is and how to access Kumutoto Lane from The Terrace and Boulcott Street here

WeliveneareachotherbyresidinginanApartmentbuilding.Attimesnoisemaycausetensionbetweenresidents,eventhoughbothpartiesbelievetheyarebeingreasonable.OurGuidingPrinciplesseektomaintainabalancethroughpersonalresponsibilityandcourtesytowardsourneighboursbyaskingeachResidentandtheirVisitorsto:• Keepnoiseatlevelsappropriateforthetimeofday,bothinApartmentsandinCommonAreas.• Beawarethatnoisetravelsinalldirectionsfromthebalconies.• Keepslidingbalconydoorsclosedwheneverpossible.• KeepTVandstereovolumedown(especiallythesubwoofer).• RemindVisitorstokeepvoicelevelsdownwhenmovingthroughCommonAreasandwhilewaitingforthelift,especiallyafter10.00pm.ResolvingNoiseDisturbancesLoudpartyandstereonoisearebyfarthemostcommoncomplaints,butanynoisethatunreasonablyinterfereswiththepeace,comfortandconvenienceofanyResidentshouldbeaddressed.Onceyouhaveestablishedwherethenoiseiscomingfrom,itispreferredthatyoubeginbyapproachingyourneighboursyourself.Simplyaskthem,inacalmandrationalway,toreducethenoisetoalevelthatnolongerdisturbsthepeacefulenjoymentofyourhome.Oftenafriendlywordisallthatisrequired.Ifthatactionfails,yournextoptionistocallaBCCmember.NamesandcontactdetailscanbefoundontheMxwebsiteorunderContactsinthisHandbook.Theymaybeabletoassistinseekingareasonableoutcometothematter.ThefinaloptionistocontacttheWellingtonCityCouncil.TheyhaveNoiseControlOfficerswhowillmovetoresolvetheissuewithwhateverstepstheydeemnecessary.Theywillrequireaccesstothebuildingandtheywillneedyourcontactdetails.WCCNoiseControl–24hours–044994444NoiseControlcanalsobecontactedtoaddressexcessivenoisecomingfromnearbybuildings,thestreets,orthecarparkattherear.AcalltoPoliceisalsoanoptionfortheSouthCliftoncarpark.ParkingThereiszerotoleranceforunauthorisedparkinginCommonAreas.AnyareathatisnotadesignatedcarparkisaCommonAreaandatowawayzone.Anyonewhofindsavehicleparkedinhis/herCarParkhastherighttocontactatowcompanyandhavethatvehicletowedawayattheowner'sexpense.AsMontreauxhasnoallocatedparkingforBCServiceProviders,BCServiceProvidersarepermittedtoparkinaCommonAreaoutsidetheB2rubbishroom–onlywhileonBCCbusiness.Ifoneofthesevehiclesisanobstructioninanyway,pleasecontacttheServiceProvidertoresolvetheissue.

LeasingaCarParkispermitted,buttheBCCrequiresdetailsofthearrangement.TheProximityTagsissuedtothelesseemustberestrictedtotheparkinglevelofthedesignatedcarparkonlyandtheirregistrybytheBCCensurespropersecurity.PleasenotifytheBCCviatheBCLetterboxintheNorthTower,includingdetailsoftheparknumberandaccesstagprovidedtothelessee.VisitorParking:Montreauxhasnoallocatedvisitorparking.Visitorscanusemeteredparkingonthestreetorthenearbypublicparkingbuildings.PartiesThechancesarethatwewillallhostaneventorpartyatsomestagewhilelivingatMontreaux.Thismaygeneratemorenoisethanusual,therebyinterferingwiththepeacefulenjoymentofotherResidents.Herearesomethingstoconsider:• Thinkaboutthenumberofpeopleyouaregoingtoinvite–manypartiesspiraloutofcontrolduetothenumberofpeopleattending.• Letyourneighboursknowyouareplanningaparty–leavethemwithyournameandcontactnumbersincasetheyneedtogetholdofyouduringthe

party.• ThinkabouthowandwhenyourguestsenterthebuildingandleaveyourApartment.Lapsesinsecurityaffecteveryone.Whenpossible,meetandfarewell

yourguestspersonally,takingthemthroughthebuildingyourself.• KeepthepartyconfinedtoyourUnit–don’tletitspilloutintotheCommonAreahallwayandliftlobbyarea.• Whenwindowsandthebalconydoorsareopenduringaparty,beawarethatthenoisewilltravelwidely.Musicandvoicesmustbekeptincheck.• Overloadingandrowdybehaviourintheliftswillcausethelifttostop.Beawarethatanyliftcallouts,and/ordamage,orcleanupofanykind,willbeon-

chargedtoyouandthesecostscanbeveryexpensive.• Donothangdecorationsfromsmokedetectorsorsprinklers.Donotremoveanysmokedetectorsortamperwiththefiresprinklers,astakingsuchan

actionwillinvokeanexpensivecallouton-chargedtoyou.• Thinkcarefullyaboutallowingyourguestsintothe9thFloorAmenitiesareaasalcoholandnumberscanmakeforinappropriatebehavioursandoutcomes.

Absolutelynoalcoholorglassisallowedinthepoolareaatanytime.• AttheendofyourpartypleasechecktomakesurethereisnorubbishorothermessoutsideyourApartment,aroundandinthelift,orthegroundfloor

entryareas–ifso,itisyourresponsibilitytocleanitupimmediately.• TheBodyCorporateCommitteewillgetinvolvedifaffectedResidentsfailtohavetheircomplaintsaddressed.Ifthisoccurs,aformalletterwillbeissuedto

theOwnersandassurancessoughtthatpoorbehaviourwillnotreoccuragain.PetsTheONLYanimalspermittedinanapartmentareonecatandfishandtheyaretoberestrictedtoyourapartment.CatsmustbecontainedinacarrycagewhentravellingthroughCommonAreas.Pests

TheBodyCorporateisresponsibleforpestinspections,preventionandtreatmentworkcarriedoutinCommonAreas,andResidentsareresponsiblefortheirownUnits.Pestcontrolisextremelyimportanttoensurenodamageorharmisdonetoanyperson,Unit,orCommonAreas.IfyouseeanypestsorverminintheCommonAreas,pleasecontacttheBuildingManagerpromptly.IfsightedinyourUnit,pleasenotifytheBuildingManagerandtheBCCforassistanceinaddressingtheproblemwithoutdelay.PowerMetersYourpowermeterinacupboardinthestairwell.Forsafetyreasons,thesecupboardsarekeptlockedandonlytheBuildingManager,meterreadersandBCCChairhaveakeytogainaccesswhenrequired.Ifyouaremovingandneedtoreadyourmeter,theBuildingManagershouldbeabletohelpyou,otherwisepleasecontacttheBCCChairforassistance.Proximity Tags–alsoseesectiononSecurityProximityTagsarepurchasedfromtheBCCommittee.Thereisa$20(inclusiveofGST)paymentrequiredforeachTag.ApplicationformsareavailableontheMontreauxwebsite.ChequesshouldbemadepayabletoMontreauxBodyCorporate,Number349051.

Forsecurityreasons,TagswillonlybeissuedtoOwners.Onceauthorisationisverifiedandtheapplicationandpaymentisreceived,thePropertyManagerwillregistertherequestedTagswithinthesecuritysystem.AllProximityTagsissuedareregistered,andthisregisteriscloselymonitored.

TheBCCendeavourstoprocessallProximityTagapplicationspromptlyandtohaveTagsavailableassoonaspossibleafterreceivingacompletedformandpayment.

TheBCCwillnotissueTagstoTenantsortoanypersonotherthanthosecontractedbytheBCforCommonAreaworks.

WhereTagshavebeenlost,theBCCrequiresnoticeassoonaspracticallypossiblesotheTagcanbeblockedinoursecuritysystem.

WealsoaskthatOwnersandResidentsdonotlabeltheirTagsinanywaythatwouldallowtheTagstobeidentifiedasbeingaMontreauxsecuritykey,topreventunauthorisedentrytoourbuilding.Rubbish–RecyclingTherubbishareaislocatedonlevelB2andistobeusedbyResidentsonlyfor:• Thedisposalofeverydayhouseholdrubbish• Recyclingofrubbishwhichisclean,sortedandplacedintheappropriatebins.

Thelargerubbishskipisforgeneralwasteonly.ThebincapacityandcollectionhasbeenbasedonthenormalhouseholdrubbishneedsofMontreaux.ResidentsmusttakeresponsibilityforanyotherrubbishandtakeittotheSouthernLandfillthemselves.“SpringCleaning”orthedisposalofmovingmaterials(pallets,verylargecartonsetc.)canplaceunnecessarydemandsonthebinsthatarenotprovidedfor.RubbishoranyotherunwanteditemsarenottobeleftontherubbishroomfloororanyotherCommonAreainsideoroutsideofMontreaux.Recyclingbinshavebeeninstalledintherubbishcollectionareawithsignageindicatingtherecyclingoptions(seebelow).TheBCCasksallResidentstousetherecyclingfacilities.Thiswillenablerubbishcollectioncoststobemaintainedatareasonablelevel.Torecycleisyourchoice,butweaskforyourhelpinreducingtheamountofmaterialgoingtothelandfill.Microwavesandotheroldhouseholdappliances,aswellasTVsandfurniturecanbetakentotheSouthernLandfillandRecycleCentre,LandfillRoad,offHappyValleyRoadbetweenBrooklynandOwhiroBay.Therearealsoclothingbinsforitemsthatstillhavewearleftinthem.TheRecycleCentreisontheright-handsideoftheroad,withtheturn-offjustbeforethelandfillweighbridge.Forfurtherinformationvisithttp://wellington.govt.nz/services/environment-and-waste/rubbish-and-recycling/rubbish-and-recycling-directoryUsetheRecyclingBinsinB2asfollows:

PaperItems• Allpaper• Allnewspapers• AllmagazinesGlass,PlasticandCanItems• Glass-toavoidinjuriesfrombrokenglass,pleaseplaceitemscarefullyinthebins.• Anyplasticwiththetriangularrecyclesymbolnumbered1,2,3,4,5and7.(TheSouthernLandfilltakes6now).• Plasticcarrybags,tiedupsecurelyinsideaplasticcarrybag.• Allaluminiumdrinkingcans,metalfoodtinsandjarlids.• Pleaseensureitemsarerinsedcleanbeforeplacingtheminthebin.CardboardItems• Allcardboard–brokendownandflattened.• Pizzaboxesthatdon’tcontainanyfoodscraps.PleasenotethefollowingCANNOTberecycled:• Generalwaste–foodandliquids,cloth,orclothing.

• Aerosolcans–flyspray,spraydeodorant,creamcans.• Waxcoatedorlinedcartons–milkorjuicecartonsandTetra-pak’s.• Specifictypesofglass–Pyrex,ceramics,mirrors,lightbulbs,andbrokendrinkware.• Specifictypesofplasticandmetallicwrap–bubblewrap,GladWrapandtinfoil.• Polystyrenepackagingandmeattrays.• Hazardousitems–sharpobjects,batteries,paintandoil.AnyResidentfoundleavingnon-day-to-dayhouseholdrefuse,unwanteditemsordangerousgoodsintherubbishroomwillbechargedallcostsofremovalincurredbytheBC.Therubbishroomisundercamerasurveillancealways.SecurityBeingsecurityconsciousisuptoeveryone.• Don'tallowothersto“tailgate”throughthefrontdoorsorgaragedoorswithoutbeingchallengedastowhethertheyareResidents.• Don'tjamopenanydoorsandleavethemunsupervised,especiallywhenmovinginorout.• Don'tbeoffendedifanotherResidentchecksthatyouhaveyourProximitykey.Thesecuritysystemcurrentlyinusedefinesspecificaccess,andmaintainssecuritymeasurestoensurethatpeoplecanonlyaccessappropriateareas.ThisisdoneprimarilywithProximityTags,althoughpleasenotethatthereareCCTVcamerasinoperationwithinthebuilding.

SecureKeyCabinetMontreauxholdsasecurecabinet(lockedsafe)withafullkeyregisteralignedtotheMontreauxBCOwnerdatabase.ThekeysaretobeusedONLYinamedicalorhazardousemergencyorforUnitcomplianceinspectionsfollowingpriorownernotificationandcanonlybeaccessedbyeithertwoBCmemberstogether,oraBCmemberwiththePropertyManager.TheymustNOTbereleasedatanyothertimeorforanyotherreason.SmokeDetectorsandSprinklersMontreauxhasasophisticatedfiremanagementsystemanditisimportantthatResidentsdonotremoveorinterferewithsmokedetectorsorsprinklersinanyway.Thesystemmonitorseverysmokedetector,andaseachisuniquelyidentified,anyaccidentalcallouttoanApartmentforanalarmeventwillbeon-chargedtotheApartmentOwner.

Youarerequiredtokeepaclearspaceof500mmaroundallsprinklers,includingthoseincupboardsandenclosedspaces,sothattheycanworkeffectively.Donothangortieitemstoyourfiresprinklers,andkeepthemfreeofpaint.Inspections:TherewillberegularcomplianceinspectionsforBuildingWarrantofFitnesspurposesandotherfiresafetymatters.Smokedetectorsarecheckedannuallyandfiresprinklersbiennially.ResidentsarenotifiedoftheseinspectionsandkeysfromtheSecureKeycabinetareusedforaccesstoUnits.VacationsBeforeyouleaveonvacation,it’sagoodideatoletaneighbourknowyou’llbeaway.Makingthemawareofyourabsenceandthelengthoftimeyou’llbegone–evenwhereyouaregoing–isagoodwayoftakingcareofeachother.ShoulddisasterstrikeMontreaux,theneighbourwillbeabletotellaBCCommitteememberand/oremergencyservicespersonnelthatyouaresafe.Itisalsosuggestedthatyoutakeasensibleapproachtoyourdeparture.Suggestedactionsare:

• ensuretheonlywindowsleftopenarethoseundercover• ensureeverythingonyourbalconycanwithstandWellingtonweather• cancelyournewspapersubscription• turnoffthewatersupplytotheUnit• checkallyourtapsandtoilets• unplugyourTVandanyelectronics• takeoutyourrubbish.

Ifyouaregoingtobeabsentforthree(3)weeksormore,tocomplywiththeUnitTitlesAct–2010youmustadvisetheBCSecretaryandprovidethemwithacontactperson’snameandtheircontactdetails.Thisperson,whoshouldholdakey,willactasyour‘authorisedagent’inanymatterrelatedtoyourapartment.TipsforMxResidentsDrains:DailyUseofFoodWasteDisposer(ifyouhaveone)Usecoldwater.Thesoundofthedisposerwillchangewhenthereisnomorefoodinthegrindchamber.Aftertheapplianceisswitchedoff,itisimportanttocontinuetoruncoldwaterfor15–20secondstoflushoutthegrindchamber.Ifyourdisposergetsabitsmelly,putinsomebakingsodatofreshenitup.Forextrafreshness,grindalemonorcitrusfruitforafewsecondswithoutwater.Donotusebleach.Drains:MonthlyMaintenance

Thisisasafe,effective,environmentallyfriendlywaytopreventclogs. Mixtogether 1partbakingsoda 1partsalt ¼partcreamoftartarPour¼to½cupofthedraincleanerintoyourdrain.Followwithaflushofboilingwater.Thenrunhotwaterintothedrainforafewminutesandfollowwithcoldwaterforafewminutes.Usingthedraincleaneronceamonthshouldgetridofanybuildupinyourdrainsandhelpkeepthemrunningfreely.Drains:RemovingClogsDonotusecommerciallypreparedcausticproducts,astheycandissolvethegluethatisusedtojointhepipestogether.Instead,usethissafe,effectiveenvironmentallyfriendlyrecipe.Ifyourdrainisblocked,firstremoveasmuchoftheexcesswaterfromthedrainaspossible.Then Pourintothedrain½cupbakingsoda Followwith1cupwhitevinegarPlugupthedrainasquicklyaspossible.Thiscombinationcausesabubblingreactionthathelpstopushtheclogsoutofthedrain.Letthissit10–30minutesandthenflushwithboilingwater.Repeatifnecessary.HeatPumpsCleanorreplaceyourfiltermonthly.Whenyourfiltercollectsdustanddirt,itreducesairflow,wastesenergyandcancauseequipmentdamageorfailure.Makesuretheoutdoorcondenserunitgrilleiscleanalso.Aqualifiedtechnicianshouldperformanyothermaintenance.Anannualmaintenancecheck-upofyourheatpumpisadvisable.HobExtractorFanScreensTheseneedtobecleanedregularly.Useascrubbrushandhot(greasecutting)soapywater.Rinsewell.Thenputthemthroughacycleofyourdishwasher.WindowCleaningDonotusesolutionscontainingammoniatowashyourwindows,asammoniacanpitanddamagealuminumjoinery. Hereisaneconomicalandenvironmentallyfriendlywindowcleanerrecipe. 4litreswater ¼cupvinegar 1tsp.liquiddishsoap Tohelppreventstreaks,usecrumplednewspaperstodryyourwindows.

MontreauxServiceProvidersTheBCCreceivesqueriesfromtimetotimeaboutserviceprovidersthatareusedforCommonAreaBCwork.ThefollowingisalistofserviceprovidersthattheBodyCorporatehavearrangementswiththatmaybeofusetoResidents.AnumberofthesehaveProximityTagstoourbuildingwhichreducessomeoftheaccessissuesencounteredbyResidentshavingtoarrangeentry.WhiletheBCCissatisfiedwiththeworktheseprovidershavedeliveredtodateandcontinuetosupportanongoingrelationshipwiththem,noliabilityorresponsibilitywillbeacceptedbytheBCCshouldResidentsdecidetousethesecontactsforanypersonalinternalApartmentUnitwork.AirConditioning,HeatPumps TemperatureSolutions (04)4711706andVentilationBuilder/Carpenter: Electrician: AdamTulloch (04)4744097Locksmith: BeveridgeLocksmit08005661111Painter: ChoiYoungDecorators (04)5279886PestControl: PestproofLtd. 021755085Plumber: ManderPlumbing (04)4787226RubbishRemoval: DailyWaste (04)3835692WindowCleaning(Indoor)SteveCorney021868884WindowGlazing CoastalGlaziers 0274945105TVReception R.T.MacsElectronics 0272466298

ContactsInformationMontreauxWebsite-www.montreaux.co.nz

TheBCChascreatedawebsitethatprovides:• ApublicreferenceforMontreaux• CommunicationfortheBodyCorporateCommittee(BCC)toResidentsandOwners• ACommonAreaforBCmembers• AcentralrepositoryforBCCdocumentation

MontreauxBodyCorporateSecretary

ForDisclosureofInformationenquiries,leviesandBCpayments,minutes,advisingchangeofcontactdetails,andinsuranceclaims:AnitaReinecke,OxygenStrataLtd.Phone046191017orCell:0275611354-duringbusinesshours.

E-mail:BodyCorporateSecretary

MontreauxBodyCorporateBuildingManager

AliveBuildingSolutionshaveresponsibilityforallgeneralCommonAreaandbuildinginfrastructuremaintenanceandrepairs,faultsandfailures.ForURGENTbuildingissuesthatrequireimmediateattention:PleasecallJonathanBellon0272844850Fornon-urgentissuesthatcanwaituntilnormalbusinesshourspleasesendane-mailto:jonathan@abswellington.co.nzYoucanalsosendmailthroughthepostto:MontreauxBodyCorporate,c/-BCLetterbox,NorthTower,164TheTerrace,Wellington6011,orsimplyplaceanotelintheBCletterboxinthenorthtower.MontreauxBodyCorporateCommittee(BCC)

JohnPfahlert,10iPhone:0211509763jpfahlert@gmail.com(Chair)

LyndaToomath,6HPhone:021921493lynda@toomaths.comLizPfahlert,10iPhone:0212992941lizpfahlert@gmail.comPeterToomath,6HPhone:0222234444peter@toomaths.comArunStephens,4FPhone:0277798702a@arun.nzTonyPugh,7FPhone:0274355502tonypugh@orcon.net.nzMargaretFitzgeraldPhone:02102413305fitzgerald.margaret@gmail.com