harnessing the 90%: using the experience api to manage informal & experiential learning

Client logo

Marty Rosenheck, Ph.D., CPT

Chief Learning Strategist

mrosenheck@CognitiveAdvisors.com

www.CognitiveAdvisors.com

@mbr1online

TM

Harnessing the 90%: Using the

Experience API to Manage Informal

and Experiential Learning

Learning Solutions

March 19, 2014

Session SA101

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Goals for Learning

2

Errors and Rework

Morale - Retention

Speed to Proficiency V

A

L

U

E

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3

The 70:20:10 Rule

Eichinger & Lombardo – Center for Creative Leadership

©2014 Cognitive Advisors LLC All Rights Reserved

From Victorianweb.org

Apprenticeship 1.0

Apprenticeship 2.0

Cognitive

Apprenticeship •Allan Collins

•John Seely Brown

Apprenticeship 3.0

Cognitive Apprenticeship

Cutting Edge Technologies

Apprenticeship 3.0

• Scalable • Trackable • Tied To Results

7

Continuous Learning Process P

rofi

cie

ncy

Time (Gradually increase task difficulty and decrease scaffolding/support)

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• Decide:

- Next Learning Goal

- What to Change

• Prepare

Support:

• Mini-tutorial

• Ask someone

• Lookup in Knowledge Base

• Job Task

• Simulation

• Observation

• Capture Data

Support:

• Performance Support

• Scaffolding

• Guidance at Teachable Moment

• Assess/Review

• Identify Gaps

• Analyze Data

Support:

• Coaching

• Social Media

• Comm. of Practice

• Peer Review

• Portfolio

Skill or Competency

Why is it rarely done?

8

• Too difficult to manage and track • Existing technologies (LMS) don’t

handle informal and experiential • Can’t capture on-the-job experiences • Hard to show the value of an

integrated continuous learning process

©2014 Cognitive Advisors LLC All Rights Reserved

Enabling Technologies

9 Uconn.edu

Rustici Software

Openmatt.org

www.ucsc-extension.edu

Mobile Experience API

Analytics

10

Rustici Software

ADL

Wax LRS

11

Experience API

12

Activity Stream (like Facebook)

<Actor> <Verb> <Object>

( I did this)

Experience API

Any Learning

Experience

Experience API

Learning Record Store LRS

Analytics Reporting

©2014 Cognitive Advisors LLC All Rights Reserved

Badges

13 Openmatt.org

14

Mozilla

Open

Badges

Source: Mozilla badges Website

15

Water Quality Association

Certification, Badges

Formal Learning Activities

(e.g., eLearning, workshops, courses)

Informal Learning Activities

(e.g., knowledge base, social learning, coaching)

Experiential Learning Activities

(e.g., real job tasks, field work)

Experience API to Learning

Record Store (LRS)

Individualized Learning Path

Tracking, Analytics, Reporting

Competencies (Desired Skills and

Knowledge)

Social Site

Copyright ©2014 Cognitive Advisors LLC All Rights Reserved

Learning Experience Manager (LEM)

Performance Metrics

Coach/Mentor Observation

Checklist Feedback

TM

17 Learning Experience Manager

©2014 Cognitive Advisors LLC All Rights Reserved

18 Learning Experience Manager

©2014 Cognitive Advisors LLC All Rights Reserved

19

Ecosystem

HRIS/CRM

LMS

Knowledge Base/Content

Mgmt

Social Network

Mozilla Open Badges

Learning Record Store

Business Info System

Questions?

Marty Rosenheck, Ph.D.

Chief Learning Strategist

mrosenheck@CognitiveAdvisors.com

@mbr1online

www.CognitiveAdvisors.com

Booth 613