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Are you working in an industry whichrequires specific English languagematerials? If so, we would like to hearfrom you—perhaps our next ESP title willbe inspired by you!elt.heinle@cengage.com
English for Specific Purposes SeriesTarget language learning for specific businesses and industries
2010 H i g H l i g H T S
See page 13
See page 12
Email us at: elt.heinle@cengage.com
For online teacher resources go to:
elt.heinle.com
CONTENTS
BUSINESS ENGLISH COURSES 2-7Total Business 2-3Best Practice 4-5New Business Matters 5Double Dealing 6English for Business Life 7
EXAM PREPARATION 8-11Success with BEC 8-9Pass Cambridge BEC 10Success with ILEC 11Success with BULATS 11Achieve BULATS 11
ENGLISH FOR SPECIFIC PURPOSES 12-15Energy English 12English for Cabin Crew 13Professional English Series 14Financial English 15Management and Marketing 15Technical English 15
SELF-STUDY / REFERENCE 16-1950 Ways Series 16Presenting in English 17The Working Week 17Basic Telephone Training 17The Language of Meetings 18Build your Business Vocabulary 18Build your Business Grammar 18Business Language Practice 18English for I.T. and the Internet 18English for Business 18Business Skills Series 19
READERS / DICTIONARIES 20-21Summertown Readers 20-21Collins COBUILD Business Vocabulary in Practice 21
CONTACT HEINLE OFFICES 22-23
Welcome to the 2010 Heinle ElT Business Catalogue
This year we are proud to present the Heinle ELT business list in a separate catalogue. Towards theend of last year Cengage Learning acquired the Marshall Cavendish and Summertown Publishing listsbringing a wealth of new materials across the adult, exam and business lists.
Summertown Publishing is known for its high quality business and English for Specific Purposes (ESP)titles, especially the dedicated materials for the Business English Certificate (BEC). We aim to build onthe success of this list and continue to publish in growing areas such as ESP.
In 2010 we are expanding our ESP series with English for Cabin Crew (see page 13), a communicativecourse which teaches and practises the language needed when carrying out pre- and in-flight duties.
Are you working in an industry which requires specific English language materials? If so, we would liketo hear from you—perhaps our next ESP title will be inspired by you!
Our authors and editors are specialists in writing and teaching business English so you’ll find ourmaterials are relevant and up-to-date in teaching English in today’s business world.
We hope you enjoy browsing this catalogue. For further information please contact your localrepresentative or write to us at the email address below.
Wishing you a successful year of teaching.
Heinle ELT team
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BUSINESS ENGLISH COURSES
For all table of contents and sample pages seeelt.heinle.com/totalbusiness
ToTal BuSinESSProviding a complete package for the world of work
Mara Pedretti, Rolf Cook, Helen Stephenson, John Hughes, Paul Dummett, Colin Benn
Level: Pre-Intermediate to Upper Intermediate • CEF Level: B1 – C1
Total Business is a three-level business English course for pre-work students and business people wishing to improve their English and their employment prospects. It is also suitablefor in-company training.
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The core lessons offer:
u Modern, business-related topics to engage students andinvolve them in the practice of everyday business
u An integrated grammar syllabus offering extensivefunctional practice
u Varied activities and learner strategies to motivate andsupport students in their studies
FEaTuRES
from Total Business 2
Total Business 1 Student’s Book with Class Audio CD 978 0 462 09861 6Workbook with Key 978 0 462 09862 3Class Audio CD 978 0 462 09864 7Teacher’s Book 978 0 462 09863 0Total Business 2 Student’s Book with Class Audio CD 978 0 462 09865 4Workbook with Key 978 0 462 09866 1Class Audio CD 978 0 462 09868 5Teacher’s Book 978 0 462 09867 8Total Business 3Student’s Book with Class Audio CD 978 0 462 09869 2Workbook with Key 978 0 462 09870 8Class Audio CD 978 0 462 09872 2Teacher’s Book 978 0 462 09871 5
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BUSINESS ENGLISH COURSES
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BEST PRaCTiCEBusiness English in a Global Context
Bill Mascull with David Kerridge
Level: Elementary to Upper Intermediate • CEF Level: A1 – B1
Best Practice is a four-level course designed for both pre-work andin-work students.
For all table of contents and sample pages visitelt.heinle.com/bestpractice
u Short two-page modules get straight to the point,building up basic language quickly and efficiently
u The Business across Cultures pages developunderstanding of the scope and importance of culturein business
u Extensive presentation and practice of communicationskills
u Comprehensive teacher support including ExamView®
test-generating software and test bank
FEaTuRES
ElementaryStudent’s Book 978 1 4130 0902 6Student’s Book + Audio CD Pack 978 1 4080 0763 1Workbook 978 1 4130 0903 3Teacher’s Resource Book 978 1 4130 0904 0Audio CD 978 1 4130 0906 4Assessment CD-ROM with ExamView® 978 1 4130 0907 1Pre-intermediateStudent’s Book 978 1 4130 0908 8Student’s Book + Audio CD Pack 978 1 4080 0764 8Workbook 978 1 4130 0913 2Teacher’s Resource Book 978 1 4130 0912 5Audio CD 978 1 4130 0910 1Assessment CD-ROM with ExamView® 978 1 4130 1469 3intermediateStudent’s Book 978 1 4130 2185 1Student’s Book + Audio CD Pack 978 1 4080 0765 5Workbook 978 1 4130 2859 1Teacher’s Book 978 1 4130 2858 4Audio CDs (2) 978 1 4130 2856 0Assessment CD-ROM with ExamView® 978 1 4240 0886 5upper intermediateStudent’s Book 978 1 4240 0065 4Student’s Book + Audio CD Pack 978 1 4080 0766 2Workbook 978 1 4240 0066 1Teacher’s Book 978 1 4240 0068 5Audio CDs (2) 978 1 4240 0069 2Assessment CD-ROM with ExamView® 978 1 4240 1617 4
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nEW BuSinESSMaTTERSBusiness English with a LexicalApproachMark Powell with Ron Martinez, Rosi Jillett,Charles Mercer
Level: Intermediate to Upper Intermediate CEF Level: B1 – B2
Designed for both in-service and pre-servicecourses the fully updated New BusinessMatters offers a unique lexical / grammaticalsyllabus focusing on the language studentsneed to increase their fluency, understanding,and communication skills in business.
Student’s Book 978 0 7593 9856 6Workbook 978 0 7593 9859 7Teacher’s Book 978 0 7593 9857 3Audio CDs (2) 978 0 7593 9853 5Assessment CD-ROM ExamView® 978 0 7593 9852 8CNN® Video 978 0 7593 9855 9
from Best Practice Elementary
BUSINESS ENGLISH COURSES
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BUSINESS ENGLISH COURSES
For all table of contents, sample pages and multilingual glossaries visit elt.heinle.com/doubledealing
DouBlE DEalingThe all-in-one business course you won’t want toput down!
James Schofield and Evan Frendo
Level: Pre-Intermediate to Upper Intermediate • CEF Level: B1 – C1
A three-level business English course that uses a powerfulstoryline to teach all the skills, vocabulary and grammar neededfor students in work or pre-work.
All-in-one package—Student’s Book, Self-Study, Grammarreference and practice sections and Audio CD.*
*Separate self-study book for the Upper Intermediate level.
Pre-intermediateStudent’s Book package 978 1 9027 4151 2Teacher’s Book 978 1 9027 4152 9intermediateStudent’s Book package 978 1 9027 4174 1Teacher’s Book 978 1 9027 4148 2upper intermediateStudent’s Book with Audio CD 978 1 9027 4153 6Self Study Workbook 978 1 9027 4183 3Teacher’s Book 978 1 9027 4154 3
u Story-driven—motivating and stimulating for students
u Strong cross-cultural focus
u Flexible teaching for modular or sequential use
u Learner autonomy—self-study and databank sections
FEaTuRES
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For all table of contents, sample pages and multilingual glossaries visit elt.heinle.com/business
EngliSH FoR BuSinESS liFEThe flexible business English course
ian Badger and Pete Menzies
Level: Elementary to Upper Intermediate • CEF Level: A2 – C1
English for Business Life is suitable for a wide range of trainingsituations from in-company courses in multinationals to collegesthat train students for the workplace.
ElementaryCoursebook 978 0 4620 0755 7Self-Study Book with Audio CD 978 0 4620 0756 4Trainer’s Manual 978 0 4620 0757 1Class Audio CD (1) 978 0 4620 0758 8Pre-intermediateCoursebook 978 0 4620 0759 5Self-Study Book with Audio CD 978 0 4620 0760 1Trainer’s Manual 978 0 4620 0761 8Class Audio CDs (2) 978 0 4620 0762 5intermediateCoursebook 978 0 4620 0763 2Self-Study Book with Audio CD 978 0 4620 0764 9Trainer’s Manual 978 0 4620 0765 6Class Audio CDs (2) 978 0 4620 0766 3upper intermediateCoursebook 978 0 4620 0767 0Self-Study Book with Audio CD 978 0 4620 0768 7Trainer’s Manual 978 0 4620 0769 4Class Audio CD(s) (2) 978 0 4620 0770 0
u Large number of short units with customisable sections
u Glossary of key business-related terms in the CourseBook and Self-Study Guide
u Self-Study Guide to support the Course Book or as astand-alone resource
u Comprehensive grammar syllabus supported byLanguage Notes and Business Grammar Guide
FEaTuRES
Flexible study hoursThe hours of study youcan achieve depends onwhich track you choose—Fast, Standard orComprehensive.
English for Business life
Level Fast Track Standard Track Comprehensive Track
Total Hrs Hrs/Unit Total Hrs Hrs/Unit Total Hrs Hrs/Unit Total Hrs
Upper Intermediate 40 1½ 60 2 90 3
Intermediate 40 1½ 60 2 90 3
Pre-Intermediate 45 1 60 1¾ 90 2½
Elementary 45 1 60 1¾ 90 2½
EXAMS PREPARATION
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EXAM PREPARATION
PreliminaryStudent’s Book 978 1 9027 4180 2Workbook without Key 978 1 9027 4193 2Workbook with Key 978 1 9059 9203 4Teacher’s Book with Class Audio CDs 978 1 9027 4194 9Class Audio CDs 978 1 9059 9200 3VantageStudent’s Book 978 1 9027 4187 1Workbook without Key 978 1 9027 4195 6Workbook with Key 978 1 9059 9204 1Teacher’s Book with Class Audio CDs 978 1 9027 4190 1Class Audio CDs 978 1 9059 9201 0HigherStudent’s Book 978 1 9027 4188 8Workbook without Key 978 1 9027 4196 3Workbook with Key 978 1 9059 9205 8Teacher’s Book with Class Audio CD 978 1 9027 4197 0Class Audio CD 978 1 9059 9202 7
SuCCESS WiTH BECThe new multi-level course for students preparingfor the Business English Certificates exams.
Rolf Cook, Mara Pedretti, Helen Stephenson, John Hughes, Paul Dummett with Colin Benn
Level: Preliminary to Higher • CEF Level: B1 – C1
BEC (Business English Certificate) is a business qualification thatdemonstrates an ability to use English in professional contexts. As a University of Cambridge ESOL examination it is officiallyrecognised by educational and professional organisations aroundthe world.
Success with BEC provides complete preparation for the BECexams, but is also an ideal focus for in-company training coursesand for business people and students wishing to improve theirEnglish and job prospects. The course covers the three levels ofthe exam: BEC Preliminary, BEC Vantage and BEC Higher.
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from Success with BEC Higher
For all table of contents, sample pages and multilingual glossaries visitelt.heinle.com/successwithbec
For more information about BEC examinations visit the Cambridge ESOL websitewww.cambridgeesol.org/bec
Each module is divided into:
u Business Topic lessons which teach vocabulary fromBEC topic areas
u Business Skills lessons which focus on essentialcommunication skills
u Exam Spotlight lessons which present information aboutthe exam, develop exam skills and provide exam practice
Diagnostic Tests for each level are also available on thewebsite elt.heinle.com/successwithbec
FEaTuRES
Ideal for BEC examination candidates: Complete exampreparation
In-work students: Business topics, business skills and thelanguage students need to get on in business
Pre-work students: Teacher’s Book contains suggestions foradapting activities and photocopiables for this type of learner
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EXAM PREPARATION
For all table of contents, sample pages and multilingual glossaries see elt.heinle.com/cambridgebec
For more information about BEC examinations visit the Cambridge ESOL website www.cambridgeesol.org/bec
PaSS CaMBRiDgE BECian Wood, anne Williams, louise Pile, Russell Whitehead, Michael Black, Colin Benn, Paul Dummett & Paul Sanderson
Level: Preliminary to Higher • CEF Level: B1 – C1
Pass Cambridge BEC is a practical course for students who wish togain a recognised business English qualification. Focusing onrelevant international business situations, the course has beenstructured to provide students with a thorough preparation forthe Business English Certificates (BEC).
PreliminaryStudent’s Book 978 1 9027 4125 3Workbook with Key 978 1 9027 4129 1Teacher’s Book 978 1 9027 4126 0Class Audio CDs 978 1 9027 4128 4Self-Study Practice Tests with Audio CD 978 1 9027 4140 6Progress to VantageStudent’s Book 978 1 9027 4143 7Workbook with Key 978 1 9027 4147 5Teacher’s Book 978 1 9027 4144 4Class Audio CD 978 1 9027 4146 8VantageStudent’s Book 978 1 9027 4130 7Workbook with Key 978 1 9027 4134 5Teacher’s Book 978 1 9027 4131 4Class Audio CDs 978 1 9027 4133 8Self-Study Practice Tests with Audio CD 978 1 9027 4141 3HigherStudent’s Book 978 1 9027 4135 2Workbook with Key 978 1 9027 4139 0Teacher’s Book 978 1 9027 4136 9Class Audio CD 978 1 9027 4138 3Self-Study Practice Tests with Audio CD 978 1 9027 4142 0
u Wide variety of relevant, work-related situations
u Exam tests to consolidate and review
u Essential tips for exam success
u Opportunities for self-study
Self-Study Practice Tests with Answer Key and Audio CDcan also be used with Success with BEC
u Three complete practice tests
u Sample Cambridge ESOL answer sheets
u Advice on how to approach every task in the exam
FEaTuRES
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For more information about ILEC and BULATS examinations visit the Cambridge ESOL website www.cambridgeesol.org/exams
Success with ILEC 978 1 9027 4184 0
SuCCESS WiTH ilECinternational legal English Certificate
nick Brieger and Joanna Kosta
Level: Intermediate to AdvancedCEF Level: B2 – C1
Success with ILEC provides both detailedinformation about and vital practice forthe ILEC exam. The book andaccompanying audio CDs will beinvaluable for maximising exam resultsand are perfect for self-study.
u 4 complete ILEC practice tests andadvice on how to approach theexam
u Full answer key including modelcompositions for the Test of Writing
u Audioscript for all the Tests ofListening content and a sample Testof Speaking
u Language support sections for theTests of Writing and Speaking
SuCCESS WiTH BulaTSBusiness language Testing Service
nick Brieger and Jeremy Comfort
Level: Elementary to AdvancedCEF Level: A2 – C1
This test preparation material forCambridge ESOL’s BULATS providesthree complete practice tests for theBULATS Standard Test.
u 3 complete BULATS practice testsfor Language Knowledge andListening
u Tips on how to approach the test
u Answer sheets
u Multilingual version of instructionsavailable on the website
SuCCESS WiTH BulaTSCD-RoM
Summertown’s aid to BULATS is acomputer-based language testingsystem. It prepares students for theactual BULATS test by familiarisingthem with the format. The program canbe used by students to benchmark theirprogress as part of a course or bycompanies to assess the languageabilities of current or future employees.
aCHiEVE BulaTSEnglish for international Business
Russell Whitehead and Mark Harrison
Level: Elementary to AdvancedCEF Level: A2 – C1
Helps BULATS candidates achieve theirbest score in the test as well asexpanding their knowledge about thebusiness environment.
u Covers all the task types of theBULATS Standard Test
u Comprehensive preparationexercises
u Three complete practice tests
u Writing and Speaking Test sections
u Answer Keys
u Includes 2 audio CDs
Try before you buy!
BULATS is supplied as a trial CD-ROM or online atwww.summertowndigital.comand can be purchased andactivated online. A networkversion is available for largerinstitutions and companies.
Success with BulaTSStudent’s Book with Answer Key and Audio CD 978 1 9027 4169 7
CD-ROM 978 1 9058 8900 6achieve BulaTSStudent’s Book with Answer Key and Audio CD 978 0 4620 0783 0
ENGLISH FOR SPECIFIC PURPOSES
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ENGLISH FOR SPECIFIC PURPOSES
EnERgy EngliSHFor the gas and electricity industries
Paul Dummett
Level: Intermediate • CEF Level: B1 – B2
Energy English is an essential resource for professionals working inthe gas and electricity industries who need to use English in theirwork. It is also suitable for those preparing for a career in theenergy sector.
Energy English is a comprehensive course designed to
— teach key industry vocabulary
— improve fluency
— develop listening skills
— review key grammar points
For sample pages see elt.heinle.com/energyenglish
Course Book with Audio MP3 CD 978 0 4620 9877 7Teacher’s Book 978 0 4620 9878 4
Class Audio CD 978 0 4620 9879 1
The Student’s Book is organised into:
u 24 topic units covering each partof the gas and electricity supplychain
u 12 communication skills unitswhich develop fluency in commonwork situations (e.g. presentingyourself and your company, writingemails, formal meetings)
u Grammar section with practiceexercises
Pre-course tests available to downloadfrom elt.heinle.com/energyenglish
FEaTuRES
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EngliSH FoR CaBin CREWA course that gives cabin crew the language theyneed to communicate effectively in English whencarrying out their pre- and in-flight responsibilities.
Terence gerighty
Level: Intermediate • CEF Level: B1 – B2
A Gate-to-Gate short course with emphasis on operational job-related issues.
Student’s Book with Audio MP3 CD 978 0 4620 9873 9Class Audio CD 978 0 4620 9875 3
u Major emphasis on improving listening and speakingskills:
— dialogue work: understanding passengers in routine and non-routine situations
— speaking practice: strong on emphasis on pronunciation, intonation and fluency
u Grammar in Use works on useful functional languagesuch as asking, refusing, don’t understand—pleaserepeat, giving information, telling people firmly what todo, reporting back, seeking advice, solving problems,getting advice and dealing with complaints
u Glossary of useful phrases
Teacher’s Book and a Diagnostic Test are available on thewebsite elt.heinle.com/cabincrew
FEaTuRES
For table of contents and samples pages seeelt.heinle.com/cabincrew
ENGLISH FOR SPECIFIC PURPOSES
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ENGLISH FOR SPECIFIC PURPOSES
PRoFESSional EngliSHSERiESLevel: Intermediate • CEF Level: B1 – B2
The five-volume series is designed for both pre-work students andthose already working. Learners will find a variety of practiceopportunities in problem-solving, critical thinking andprofessional communication.
Each title offers:
u Integrated four-skills approach
u Two-page lessons
u Grammar Reference
u International English audio programme
u Comprehensive Teacher’s Resource Book with photocopiable material
EngliSH FoRPRoFESSional SuCCESSHector Sánchez, Eric Tejada, norma gonzález, arturo Frías, isa Tirado, David Ramos
For university students who want to useEnglish for international communicationin professional contexts such as:
— Professional development
— Job-hunting
— Relocating
— On-the-job skills
— Language of the workplace
EngliSH FoR BuSinESSJosephine o’Brien
Provides pre-work students with thelanguage and life skills necessary topursue business-related career goals.Topics include:
— Job-hunting
— Interview techniques
— Language of sales, marketing andfinance
— Corporate culture
English for Professional SuccessStudent’s Book with Audio CD 978 1 4130 2087 8Teacher’s Resource Book 978 1 4240 0007 4English For BusinessStudent’s Book with Audio CD 978 1 4130 2088 5Teacher’s Resource Book 978 1 4240 0011 1English for HumanitiesStudent’s Book with Audio CD 978 1 4130 2090 8Teacher’s Resource Book 978 1 4240 0012 8English for Science and EngineeringStudent’s Book with Audio CD 978 1 4130 2091 5Teacher’s Book 978 1 4240 0013 5
EngliSH FoR HuManiTiESKristin Johannsen
Designed for university studentsspecialising in liberal arts programmesor studying for a degree in the socialsciences. Integrated skills to practiceEnglish language in these areas:
— Philosophy
— Language
— Arts
— History
— Social Science
EngliSH FoR HEalTHSCiEnCESMartin Milner
Written for university students whowant to use their English forinternational communication in HealthSciences fields. Students can practiseEnglish language skills in these job-related scenarios:
— Diagnosing
— Patient treatment
— Critical patient care
— Rehabilitation and long-termtreatment
— Patient referrals
EngliSH FoR SCiEnCEanD EnginEERingivor Williams
An integrated skills book providingpractice for university students andprofessionals specialising and working inthe fields of exact science orengineering. English language skills canbe practiced in these job-relatedscenarios:
— Research and development
— Design and testing
— Construction and manufacturingproduction
— Quality control and inspection,operation and maintenance
— Management
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FinanCial EngliSHWith Mini-Dictionary of Finance
ian MacKenzie
Level: Intermediate to Upper IntermediateCEF Level: B1 – B2
This book is ideal for students preparingfor a career in finance or for thosealready working who wish to improvetheir financial English.
Topics include:
u Talking Figures
u Accounting Basics
u Company Finance
u World Economic Issues
— Trade
— Money and Banking
ManagEMEnT anDMaRKETingWith Mini-Dictionary of 1000 commonwords
ian MacKenzie
Level: Intermediate to Upper Intermediate CEF Level: B1 – B2
This book is ideal for students who needto be able to understand and effectivelycommunicate management andmarketing concepts. It focuses onessential language and terminology.
Suitable for class or self-study itprovides 70 lessons of extensive readingand vocabulary practice.
TECHniCal EngliSHnick Brieger & alison Pohl
Level: Intermediate to AdvancedCEF Level: B1 – C2
A reference and practice book for classor self-study. Divided into vocabularyand grammar topic sections.
u 30 vocabulary topic units cover keytechnical vocabulary drawn fromprofessional activities and companyprofiles
u 20 grammar topic units review coregrammar uses in technical contexts
u Grammar glossary explaining keygrammatical terms
u Vocabulary glossary of 1,500 keytechnical terms with multilinguallist of the website
u Answer key
Financial English 978 1 8993 9600 9
Management and Marketing 978 1 8993 9680 1
Technical English 978 1 9027 4176 5
REFERENCE/SELF-STUDY
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REFERENCE/SELF-STUDY
50 WayS SERiESLevel: Intermediate to Upper Intermediate • CEF Level: B1 – C1
The 50 ways to improve your… series provides a range of instantways to improve your communications skills in business. Suitablefor business people, language teachers, and trainers who wish toimprove their communication skill competence through flexibleand practical activities and thus ensure more successful businessoutcomes.
50 ways to improve your
inTERCulTuRal SKillSBob Dignen with James Chamberlain
This innovative title applies the theory of intercultural studies tothe practice of communicating in English in a business andprofessional context.
This title comes from an EFL tradition and blends:
u an understanding of culture
u an understanding of communication across cultures
u focus on traditional situations but with greater sensitivity tocultural/personal context
u examination of new areas such as team and leadership tobroaden beyond traditional EFL scope
Packaged with an Audio CD.
50 ways to improve your
TElEPHoning anD TElEConFEREnCingSKillSKen Taylor
With the advent of sophisticated digital telephony technologiesand the pressure on business people not to travel unnecessarilyfor environmental reasons, the importance of one-to-one phonecalls and teleconferencing takes on a new dimension. This bookprovides a range of useful tips and tasks to help business peoplewhose first language is not English prepare for that all-importantphone call or teleconference meeting.
Packaged with an Audio CD containing extensive listeningpractice.
50 ways series50 ways to improve your Business English 978 1 9027 41 82 650 ways to improve your Presentation Skills 978 1 9027 41 86 450 ways to improve your Business Skills using the Internet 978 1 9027 41 89 550 ways to improve your Telephoning and Teleconferencing Skills 978 1 9059 92 06 550 ways to improve your Intercultural Skills 978 1 9027 41 85 7
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50 ways to improve your
BuSinESS EngliSH uSing THE inTERnETEric Baber
The aim of this book is to develop specific English language skillsfrequently used online such as:
u reading and writing emails
u understanding websites
u taking part in online conferences and discussions
Also to introduce ways to use the Internet to continue improvingEnglish via news websites, podcasts to improve listening orsetting up e-learning exchanges to practise speaking English witha native speaker, online.
50 ways to improve your
PRESEnTaTion SKillS in EngliSHBob Dignen
This title will support those presenting internationally developtheir language skills and presentation style to be effective with awide range of audiences. The book covers essential areas such as:
u preparing, structuring and closing presentations
u cross-cultural communication
u why to present benefits not objectives
u building rapport with your audience
u 10 ways to influence internationally
u the value of improvisation
and finishes with detailed advice on question handling.
50 ways to improve your
BuSinESS EngliSHKen Taylor
Provides instant ways to improve readers’ business English skills.The 50 ‘tips’ in this book include:
u Networking
u Socialising
u Presentations
u Telephoning
u Meetings
Containing a mixture of learning activities, the different learningstyles allow students to concentrate on specific areas which workbest for them.
For table of contents and sample pages see elt.heinle.com/50ways
THE WoRKing WEEKSpoken business English with a lexical approach
anne Watson-Delestrée, Jimmie Hill
Level: Intermediate • CEF Level: B1 – B2
Based on a lexical/grammatical syllabus it teaches thevocabulary and language with emphasis oncommunication—speaking, listening and problemsolving—needed during the working week.
PRESEnTing in EngliSHHow to give successful presentations
Mark Powell
Level: Intermediate to Upper Intermediate • CEF Level: B1 – C1
Presenting in English combines all the skills, languageand techniques needed to present with confidence.
u Real language of professional presenters
u Comprehensive range of public speaking tasks
u Techniques for handling an audience
u Attention to the structure and detail of rhetoricallanguage
BaSiC TElEPHonE TRaininganne Watson-Delestrée
Level: Elementary • CEF Level: A1 – A2
This unique short course of book and audio materialsharpens students’ telephone skills.
Presenting in EnglishText 978 1 8993 9630 6Cassette 978 1 8993 9695 5The Working WeekText 978 1 8993 9685 6Teacher’s Notes 978 1 4130 1858 5Cassette 978 1 8993 9650 4Basic Telephone TrainingText 978 0 9067 1742 4
REFERENCE/SELF-STUDY
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REFERENCE/SELF-STUDY
THE languagE oF MEETingSMalcolm goodale
Level: Intermediate to Upper Intermediate • CEF Level: B1 – C1
This book presents and teaches all the language needed toparticipate effectively in meetings. Ideal for self-study orclass use, each flexible unit gives students the opportunity topractice what they have learnt while drawing on personalexperience.
BuilD youR BuSinESS VoCaBulaRyJohn Flower
Level: Intermediate to Upper Intermediate • CEF Level: B1 – C1
Build Your Business Vocabulary contains graded vocabularyexercises in a wide variety of business scenarios. An idealcomplement to business English courses and can be used inclass or for self-study.
BuilD youR BuSinESS gRaMMaRTim Bowen
Level: Intermediate to Upper Intermediate • CEF Level: B1 – C1
This book covers a carefully selected business syllabus. Theemphasis is on grammar practice in natural, functionalcontexts. Build Your Business Grammar offers usefulvocabulary and exercises. Ideal for self-study or class use.
BuSinESS languagE PRaCTiCEJohn Morrison Milne
Level: Intermediate to Upper Intermediate • CEF Level: B1 – C1
Designed as a business English workbook offering extensivepractice in the key areas of business grammar, vocabulary,speaking, reading and writing. This book can be used withbusiness courses, in the classroom or for self-study.
The Language of Meetings 978 0 9067 1746 2Build Your Business Vocabulary 978 0 9067 1787 5Build Your Business Grammar 978 1 8993 9645 0Business Language Practice 978 0 9067 1754 7English for IT and the Internet 978 1 8448 0527 3English for Business 978 1 8448 0528 0
EngliSH FoR i.T. anD THE inTERnETlesley gourlay, Paul Hullock
Level: Intermediate • CEF Level: B1 – B2
A practical reference book including:
u The most commonly-used terms in IT
u Language focus on pronunciation and usage
u Dialogues illustrating typical conversations betweenhelpdesk operators and other IT professionals
u List of common abbreviations used in email
Not available for sale in Poland
EngliSH FoR BuSinESSBarbara Campbell
Level: Intermediate • CEF Level: B1 – C1
General business reference book covering:
u Useful phrases for presentations, negotiations,telephoning and letter writing
u Tips on language usage and cultural differences
u Help for preparing for presentations, negotiations andinterviews
u Sample letters and emails
Not available for sale in Poland or Italy
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nEgoTiaTionSPhases of Negotiation
Stages—prepare, discuss, prose,bargain, settle and conclude
Develop the language used in eachphase
Approach
Examine body language, rapportand cultural differences
Diplomatic language
Handling problems and objections
Evaluation
Prepare for negotiation
Checklist
Assess your performance
MEETingSPreparing for a meeting
Reasons
Planning
At the meeting
Introduction
Contribution
Chairing
Participation
Inter-cultural
Formal
After the meeting
Follow up
Review and evaluation
WRiTing SKillSPreparing to write
Who, why, what, how?
Writing process
—Functions
—Cohesion
—Clarity, Style and Tone
—Structure
—Pronunciation
—British and American Spellings
—Common Problems
—Sample Business Letters
PRESEnTaTionSPreparing the Presentation
Purpose, People, Place
Presenting yourself: voice, bodylanguage
Timing
Visuals
Content
Structure
Putting it into Words
Main message
Beginning, middle, end
Evaluating the Presentation
Before
During
After
THE BuSinESS SKillS SERiESanne laws
Level: Upper Intermediate • CEF Level B2 – C1
The Business Skills Series uses diagrammatical illustrations and a systematicalapproach to business situations to provide essential reference for self-study andteaching.
The Business Skills Series
Negotiations 978 1 9027 4124 6
Meetings 978 1 9027 4115 4
Writing Skills 978 1 9027 4117 8
Presentations 978 1 9027 4116 1
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READERS AND DICTIONARIES
SuMMERToWn REaDERSFictional readers to complement business courses orto enjoy as standalone extended reading materials.
Level: Pre-Intermediate to Advanced • CEF Level: A2 – C1
Summertown Readers are aimed at young adults/adults studyingbusiness English or using English at work. The storylines offerintrigue, murder and mystery to capture the reader andencourage reading for pleasure.
u Each reader is supported by an audio MP3 CD and comeswith a unit glossary
u Activities are on the website
RooM SERViCEPre-Intermediate
James Schofield
This is a collection of short stories of experiences when staying ina hotel. Adventure, disaster, funny and frightening.
SuPERSTaRPre-Intermediate
Doug Campbell
John decides to give up his office job for something moreexciting—managing a pop band!
MEET ME in BRazil Pre-Intermediate
Julie Woodward
It’s a case of mistaken identity when businessman Mike Carrington travels to Brazil on business.
Pre-intermediateMeet me in Brazil 978 0 4620 9880 7Room Service 978 1 9059 9208 9Superstar 978 0 4620 9876 0intermediateThe Top Floor 978 0 4620 9882 1Peril in Venice 978 1 9027 4191 8Double Trouble 978 0 4620 9881 4upper intermediateSink or Swim 978 0 4620 9884 5Awayday 978 0 4620 9883 8Ekaterina 978 1 9027 4192 5
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For a full synopsis of each story and a sample of the audio filego to elt.heinle.com/summertownreaders
CollinS CoBuilD BuSinESSVoCaBulaRy in PRaCTiCESecond Edition
Level: Intermediate to Advanced • CEF Level: B1 – C2
The second edition of the Collins CobuildBusiness Vocabulary in Practice equips learnerswith the language they need for the world ofbusiness in the 21st century.
The text has been illustrated with thousands of examples of real English from the Bank ofEnglish to help students write, speak andunderstand business English better. It features a user-friendly format, together with aMaterials Bank containing hundreds ofadditional exercises.
PERil in VEniCEIntermediate
James Schofield
An exclusive Wellness Centre near Venice is the holidaydestination for an exhausted young executive. But is it as itshould be?
DouBlE TRouBlEIntermediate
James Schofield
Identical twins whose lives couldn’t be more different findthemselves trading places.
THE ToP FlooRIntermediate
David Evans
A chilling mystery unravels when Maha’s boss disappears on abusiness trip leaving her alone in the supposedly emptyneighbouring office.
EKaTERinaUpper Intermediate
James Schofield
“My name is Ekaterina. I am eleven years old. I am dead.” Who isshe? What does it mean? This mysterious message continuouslyappears on the website of a mining company.
SinK oR SWiMUpper Intermediate
andy Cowle
Unfairly sacked by an unpleasant boss he lost his savings, hishouse and almost his wife. What will the outcome be when Eddiecomes face-to-face with his old boss?
aWayDay Intermediate
Chris Faram
An office ‘awayday’ tests more than the moral and physicalstrength of friends Charlie, Driller and Beano.
Collins Cobuild Business Vocabulary in PracticeCassette 978 0 9067 1747 9Paperback 978 0 0071 9023 2
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