ibt@dmsexpo pamela doyle director change management the critical component
Post on 28-Mar-2015
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IBT@DMSEXPO
Pamela DoyleDirector
Change Management“The Critical Component”
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Future
Plethora of technologies
Essential to remain relevant
Maintain competitive advantage
33
4
Overwhelming
Underwhelming
Change management
44
5
Barriers to Adoption
©AIIM 2013 “Winning the Paper Wars”
Users Managers Executive Management
Change Can Ignite Fear
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What is Change Management
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“...is the application of the set of tools, processes, skills and principles for managing the people side of change to achieve the required outcomes of a change project or initiative” Change Management Learning Center
ECM/EIM and Change Management
Critical component Begins at the initial formation of project and
continues until last application Builds upon the vision Requires sufficient resources Ignoring could result in adoption pains or outright
failure
Change Management Strategy
Create urgency Form a powerful coalition Create a vision for change Communicate the vision Remove obstacles Create short-term wins Build on change Anchor the changes
MOEITS
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