imedia march brand summit: how brands can exploit the digital roadmap

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iMedia March Brand Summit: How Brands Can Exploit the Digital Roadmap

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How Brands Can Exploit the Digital Roadmap of Political Marketing

Todd HermanSocial Mobilizer @Crowdverb

Former Chief Digital Strategist, Republican National CommitteeTodd@CrowdVerb.com

From Principles To Permanent Communities

1

Brand Challenges: National Political Organizations

• Branded Houses in Houses of Brands• Zero-sum games for houses of brands vs. incremental

victories for house of brands• Widely divergent “customer” demography, 18+• News-cycle dependent & accident prone• Stories sell people & policy, not true in reverse

2

And yet ....

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And yet ....

220,000,000

3

Principles Make It All Possible

Small GovernmentLife

Static Constitution

Active GovernmentChoice

Evolving Constitution

4

The Political Process

PIT

5

The Political Process

PIT

ersuasion

5

The Political Process

PIT

ersuasiondentification

5

The Political Process

PIT

ersuasiondentificationurn-out

5

Example: Net Neutrality

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Example: Net Neutrality

The Platform

6

Example: Net Neutrality

The Platform Planks

The Platform

6

Example: Net Neutrality

The Platform Planks

Coalition Groups

The Platform

6

Example: Net Neutrality

The Platform Planks

People

Coalition Groups

The Platform

6

Quasi-Principle Based Marketing Examples

• Cause Marketing• “Green”• The people of Walmart• Fair Trade• Family (LDS Church)

7

Quasi-Principle Based Marketing Examples

• Cause Marketing• “Green”• The people of Walmart• Fair Trade• Family (LDS Church)

Is it Doctrinal?

7

Quasi-Principle Based Marketing Examples

• Cause Marketing• “Green”• The people of Walmart• Fair Trade• Family (LDS Church)

Is it Doctrinal?Emotional?

7

Quasi-Principle Based Marketing Examples

• Cause Marketing• “Green”• The people of Walmart• Fair Trade• Family (LDS Church)

Is it Doctrinal?Emotional?

Or, Tactical?

7

Three thought-starting examples

• Net Neutrality• Convenience Foods• Bing vs. Google

...with follow-up questions

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Example: Net Neutrality

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Example: Net Neutrality

Ideas Are Beautiful

9

Example: Net Neutrality

writing, music, code

Ideas Are Beautiful

9

Example: Net Neutrality

writing, music, code

writers & readers, listeners & makers, developers & users

Ideas Are Beautiful

9

Example: Net Neutrality

writing, music, code

People

writers & readers, listeners & makers, developers & users

Ideas Are Beautiful

9

First question for you

Can you think of a case where an industry should have used a principle-based approach, vs. a policy-based approach?

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First Town Hall Responder

Joseph AdolphManager, Digital Advertising

JetBlue

11

Example: Convenience Foods

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Example: Convenience Foods

My Food Choice

12

Example: Convenience Foods

celebration, indulgence & self-expression

My Food Choice

12

Example: Convenience Foods

celebration, indulgence & self-expression

event-partners, suppliers, employees & families, customers

My Food Choice

12

Example: Convenience Foods

celebration, indulgence & self-expression

People

event-partners, suppliers, employees & families, customers

My Food Choice

12

Second question for you

• Convenience foods -and McDonald’s in particular- seem to be under attack. What examples could McDonalds and people in this industry learn from, as they go about this market evolution?

13

First Town Hall Responder

Beverly Jackson Director, Marketing and Social Media

The Recording Academy / The GRAMMY Awards 

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Example: Bing vs Google

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Example: Bing vs Google

Decision Engine

15

Example: Bing vs Google

localization, accuracy, personalization

Decision Engine

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Example: Bing vs Google

localization, accuracy, personalization

Military Bases & Churches

Decision Engine

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Example: Bing vs Google

localization, accuracy, personalization

People

Military Bases & Churches

Decision Engine

15

Third question for you

• Is it too risky for brands to align themselves with principles by catering to faith communities or to the military? Do you see any chances for real brands to do that organically?

16

First Town Hall Responder

Kip EdwardsonDirector, Interactive MarketingScotts Miracle-Gro Company

17

Summation

• Public Policy, Marketing & Government Affairs Are Merging• With the advent of social media, your story better be Your Story

and your principles defined and leveraged by you, before an opponent defines them for you

• Principles are doctrinal and emotional, policies are tactical• You can create permanent communities with strong bonds• We are in non-fiction storytelling business

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How Brands Can Exploit the Digital Roadmap of Political Marketing

Todd HermanSocial Mobilizer @Crowdverb

Former Chief Digital Strategist, Republican National CommitteeTodd@CrowdVerb.com

From Principles To Permanent Communities

19

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