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Post on 05-Dec-2015
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Sandra Mamani
Head of department
NOVOPAN
Dear Ms Sandra
Last weekend, 3 October, I ordered sneakers from your online store , i read the
conditions carefully , and the sneakers had 15% discount and your website says
that items are delivered in 24 hours.
Two days passed and it arrived, but the cost of the sneakers didn't have discount.
i have bought many things from you over the years . I am sure you will be able to
resolve the situation in a satisfactory way
I look forwards to hearing from you
yours sincerely
Lerry Amache
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