internal capabilitty in training

through an

W e a s s i s t o u r C l i e n t s i nincreasing Management & Staff PRODUCTIVITY& R e d u c i n g T u r n o v e rW e d o t h i s b y p r o v i d i n gTailor-Made Training Modules that our Clients can Owna n d u s e a t t h e i r o w n w i l lThis allows many more people to acquire many more Skillsat COMPELLING-Value-Based Investment levels

People Win by getting trained a lot more. HR Directors Win by increasing the number of Training days. And the Consultant Wins too by reaching a lot more people.

People Win by getting trained a lot more. HR Directors Win by increasing the number of Training days. And the Consultant Wins too by reaching a lot more people.

n o trevolutionaryB u tN O V E L

IN TODAY’S COMPETITIVE ENVIRONMENT

essentials

IN TODAY’S COMPETITIVE ENVIRONMENT

i n t e rconnected

Usually few people get trained.

Those few people get trained, only in a few skills.

Those few people get trained, only in a few skills.

Those few people are trained i only a few skills over a long period of time; thereby losing out on the inter connectivity. Also, many companies are worried about investment in training and employee turnover related wastage of that investment.

Those few people are trained i only a few skills over a long period of time; thereby losing out on the inter connectivity. Also, many companies are worried about investment in training and employee turnover related wastage of that investment.

How does Training Work?

Fixed formula. Definite Result.

Rules of Thumb. May or may not givedesired result. However, is better than no rules of thumb

STIMULUS-RESPONSE

RAPPORT

FACIAL EXPRESSIONS

CREATING EXPECTATION

SIGNALING

STYLE

BUT VS AND

FEEDBACK

GROUP DISCUSSIONS

EMPATHY

PAST EXPERIENCE

PLAY IT BY THE EAR

OTHERS’ REACTIONS

BEING NICE

COMMUNICATION SKILLS

W h e t h e r o r n o t a person gets T r a i n e dD e p e n d s o n the personh i m s e l f / o r h e r s e l f

TRAINING HEURISTICS

a v a i l a b i l i t y

C A N N O T H A P P E N W I T H O U T

Some additional Issues

Internal Capability to TrainImpact/Credibilityof Training

External Internal

RESEARCH

Manager better than ConsultantHeuristics take on Algorithmic flavour

D e v e l o p e d b y ?B e s t P r a c t i c e ?Updated/Contemporary?%age of Experiential Activity?T a i l o r e dS y n t a x ?J o b A i d ?

Job Aid

HighCommitment

LowCommitment

HighProductivity

LowProductivity

APOSTLES

SABOTEURS

MERCENARIES

HOSTAGES

100 PERSONS

Outsource2 day Training * 14 persons * Rp 30 mn≤ 8 workshops = Rp 240 mnPer Head Investment = Rp 2.1 mn

Internal CapabilityModule Ownership (all rights) = Rp 79 mnPer Head Investment:Year 1 = Rp 0.79 mn (Rp 790,000/-)Year 2 = Rp 0.39 mn (Rp 395,000/-)Year 3 = Rp 0.26 mn (Rp 263,000/-)

$7900

TRAINING PROGRAMS OFFERED

$7900Newcomer Orientation/InductionSupervisory SkillsManagement SkillsLeadership SkillsNegotiation SkillsSelling SkillsPresentation SkillsThinking CreativelyEmotional IntelligenceInterpersonal SkillsMarketing & Brand EquityBrand GrammarCustomer OrientationTeam Playing Skills

Team Managing SkillsQuality OrientationPersonal ProficiencyMaking Change work for youChameleon ManagerMicro Managing vs. DelegationDeveloping SubordinatesProblem Solving & Decision MakingBELT - Business Entry Level TrainingIMSS - International Manager Skills SetMMBR - Mid Manager Business Refresher

TRAINING PROGRAMS OFFERED

Each Training Module is developed based on contemporary best

practice in that subject, and is the outcome of researching and referencing a majority of all

globally published books, journals and vocation related publications

In case internal managers and supervisors express doubts in being able to conduct training programs

themselves, Freelance Training Specialists are available a cost of Rp.

1.5 to 2 Mn per day. Even with this the value equation is compelling.

1. IDENTIFY NEED AREAS - CLIENT2. MEET/INTERVIEW STAKEHOLDERS3. TAILOR MAKE MODULE ACCORDINGLY4. PRESENTATION5. REVISION6. APPROVAL7. TRANSLATION (IF REQUIRED)

imc@indosat.net.id