iot to human interactions - stève sfartz - codemotion milan 2016

IoT to Human interactions

Stève SFARTZ

API Evangelist @CiscoDevNet

stsfartz@cisco.com, @SteveSfartz, github://ObjectIsadvantag

+39 051 042 1150

© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Public

CodeMotion Milan 2016 IVRInteractive Voice Responder

• Call +39 051 042 1150 and listen…

• Dial 1 to receive more details by SMS, 2 for next, 3 for previous

• Check you session details on your mobile phone

• Text your email to the caller (+1 414 999 0205) /!\ you’re texting US !!!

• Launch CiscoSpark, and meet the bot…

© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Public

dials #1

{CodeMotion} Milan 2016 - Tropo IVR -

+39 051 042 1150

« Welcome »

details via SMS

ack

texts email address

/now

current events

calls

texts

« sparks »

IVR

JS script

Events

BotCisco Spark

POST

membership

reachs Support room

SMSBridge

JS library

/email

texted

Log2Spark

JS library

/new

logs

POST

message

« ChatOps »

Room

« Support »

Room

© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Public

What is Tropo ?

Cloud APIs enabling developers to quickly

and easily embed communication capabilities

into their applications and business processes.

© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Public

+• Ask

• Call

• Conference

• Hangup

• Record

• Reject

• Say

• Transfer

Tropo in a nutshell

© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Public

Join the Cisco DevNet code labs https://bit.ly/labs2511

© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Public

Cisco Spark

Secure & Open

Complete & Simple

Spark for DevelopersUser Integrations, APIs/SDKs, etc.

Spark Hybrid ServicesCloud + Prem

Partner ServicesInterconnect

Message Meeting Call1:1 and team messaging in virtual rooms A Cloud-based phone systemAudio, video, and web meetings

© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Public

‘Your App’

now with

Cisco Collab!

Spark APIs Extend Cisco Collaboration Cloud

GET

POST

DELETE

PUT/Rooms

/Memberships

/Messages

/Webhooks

/People

9

/Teams

https://developer.ciscospark.com/

© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Public

Join the Cisco DevNet code labs https://bit.ly/labs2511

© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Public 11

Key API Features and Use-Cases

• /rooms/people automate room creation and population

• /messages app-driven notifications and reports

• /teams self-service rooms

• /webhooks interactive assistants (chat bots)

• TTS/Speech Recognition voice driven interactive customer service

• SMS automated outbound notifications, inbound SMS apps

• Recording/Transcription voice messaging and voice notes/records

• Telephony/Conferencing notifications and team voice comms

Developer Portal

• Dev Centers

• Support Centers

400,000 Members

Learning labs

Springboards & Sandbox

Hackathons, CodeCamps

DevNet ExpressStandards & Open Source

DevNet Zone at Cisco Lives

DevNet Kids, IEEE Women in Engineering

API Documentation

Projet Showcases

Forums, Community blogs

© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Public

Cisco's presence at CodeMotion 2016

Nov 25th • 10:00: it's all about Developers, discover Cisco DevNet.

• 11:30: from IoT to Human interactions (Drone Demo)

• 14:10: build advanced Voice Assistants and Chat Bots

• codelabs: build ChatBots, create your own IVR (Voice Machine)

Nov 26th • 11:30: Embed Video and Messaging without being an expert

call +39-051-042-1150

to hear upcoming sessions

Thank you

DEVN

@CiscoSparkDev

@CiscoDevNet