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Presentation given on 27 May 2011 to iSchool University of Toronto

TRANSCRIPT

Networked Learningworking smarter

InternetTimeAlliance.com

Part 1: Introduction to the Shift

Harold Jarcheharold@jarche.com

1Saturday, 28May, 2011

poetry2Saturday, 28May, 2011

From the Dawn of History: Oration3Saturday, 28May, 2011

1000 BCE: The Written Age4Saturday, 28May, 2011

1455: The Print Age5Saturday, 28May, 2011

1844: The Electric Age6Saturday, 28May, 2011

300 Years

Mark Federman - University of Toronto7Saturday, 28May, 2011

“men filled, not with wisdom,

but with the conceit of wisdom,

will be a burden to their fellows” Socrates

8Saturday, 28May, 2011

1600 - Peak of Religious Wars

9Saturday, 28May, 2011

1844 1994 2144

Telegraph

WWWTVTelephone

150 years:

“Literacy is under attack!”

?

Web 2.0

Change

10Saturday, 28May, 2011

Obsolescence of Plato

Retrieval of Socrates

11Saturday, 28May, 2011

Plato to Socrates

•The Academy

•Teaching

•One to Many

•Knowledge

•Certification

•Discourse

•Learning

•One to One

•Practice

•Mentoring

Charles Jennings

12Saturday, 28May, 2011

Networked Learningworking smarter

InternetTimeAlliance.com

Part 2: Complexity

Harold Jarcheharold@jarche.com

13Saturday, 28May, 2011

Bands Kingdoms Democracy

14Saturday, 28May, 2011

Local Business Corporations Value Networks

15Saturday, 28May, 2011

Apprenticeship Schooling Collaboration

16Saturday, 28May, 2011

17Saturday, 28May, 2011

Simple

Complex

Complicated

More ConnectionsMore Complexity

18Saturday, 28May, 2011

TMI or Filter Failure?19Saturday, 28May, 2011

150exabytes

1,200exabytes

2005

2010

data20Saturday, 28May, 2011

Robert Kelley, CMU asked knowledge workers:

“What percentage of the knowledge you need to do your job

is stored in your own mind?”

75%

18%9%

1986

20061997

2011?21Saturday, 28May, 2011

H.L. Mencken

For every complex problem there is an answer that is

clear, simple

and wrong.22Saturday, 28May, 2011

Dave Snowden’s Cynefin Framework23Saturday, 28May, 2011

http://commons.wikimedia.org/wiki/User:Mattes

simple work is getting automated

24Saturday, 28May, 2011

4 March 2011

25Saturday, 28May, 2011

http://www.flickr.com/photos/geekstats/5257099568

complicated work is getting

outsourced26Saturday, 28May, 2011

Automated

AND

OutsourcedImages by Michigan Municipal Council

27Saturday, 28May, 2011

Outsourced

Automated

28Saturday, 28May, 2011

Training &Schooling

29Saturday, 28May, 2011

explicitknowledge

bestpractices

Application

Complexity

30Saturday, 28May, 2011

tacitknowledge

explicitknowledge

emergentpractices

bestpractices

Application

Complexity

31Saturday, 28May, 2011

tacitknowledge

explicitknowledge

emergentpractices

bestpractices

documentation

conversation

training

collaboration

Application

Complexity

32Saturday, 28May, 2011

The Network Era

Work

School

Home?

33Saturday, 28May, 2011

Networked Learningworking smarter

InternetTimeAlliance.com

Part 3: Social

Harold Jarcheharold@jarche.com

34Saturday, 28May, 2011

Artisans - Hierarchies - Networks

~19th C +/- 20th C 21st C

Work has Changed

35Saturday, 28May, 2011

Scientific Management

36Saturday, 28May, 2011

+ 85% intangibles37Saturday, 28May, 2011

38Saturday, 28May, 2011

Hierarchy“management knows best”

Management

Workers

the outside world

39Saturday, 28May, 2011

gapingvoid.com

hierarchy run amok

(4 x)

40Saturday, 28May, 2011

Self-publishing

RidiculouslyEasy

Group-forming

UnlimitedInformation

Internet

Hyperlinks subvert Hierarchies*

* cluetrain.com41Saturday, 28May, 2011

Photo: ma3t egypt

massdecentralized

social}

42Saturday, 28May, 2011

Blind MonksExaminingthe

Elephant

KM

OD

HR

Legal

Marketing Training

SocialMedia

Sales

IT

43Saturday, 28May, 2011

50% Wasted TimeKnowledge Workers

2011 WebTutorials Report

36%

14%

Finding Information Contacting PeopleScheduling Meetings

Managing Unwanted CommunicationsTime

44Saturday, 28May, 2011

Social Media in BusinessIncreasing Speed of Access to Knowledge

(McKinsey 2011)

?

! ??

?! !

45Saturday, 28May, 2011

Whatkind of

knowledge?

46Saturday, 28May, 2011

TacitKnowledge

47Saturday, 28May, 2011

we share tacit knowledge through conversation

48Saturday, 28May, 2011

Social Learning

getting things done

in Networks49Saturday, 28May, 2011

Learning is the Work50Saturday, 28May, 2011

Image: Susan E. Haviland, CC-By51Saturday, 28May, 2011

Working Sma!er

mimiandeunice.com

52Saturday, 28May, 2011

The Librarian by Giuseppe Arcimboldo

Age of informationself-service

Just Google it!(and let them track you)

FewerAssistants

53Saturday, 28May, 2011

US Workforce in 2011

Opportunities:

growing

Source: Socialcast54Saturday, 28May, 2011

Leadership

SocialLearning

CollaborativeWork

Communicating&

Connecting

55Saturday, 28May, 2011

Networked Learningworking smarter

InternetTimeAlliance.com

Part 4: PKM

Harold Jarcheharold@jarche.com

56Saturday, 28May, 2011

Source: Charles Jennings - duntroon.com57Saturday, 28May, 2011

{80-95%informal

Dependent:Instruction

Inter-dependent:

Social &Collaborative

Independent:Supported by

tools & information

58Saturday, 28May, 2011

Image: ThisIsIndexed.com

59Saturday, 28May, 2011

What's the problem?

• Unable to keep abreast of new developments

• Too much information

• Filter failure

60Saturday, 28May, 2011

Networked Learningsense-making

+ getting things done

PKMPLE61Saturday, 28May, 2011

•Data

• Information

•Knowledge

•Wisdom

KMPersonal

62Saturday, 28May, 2011

Data + Knowledge = Information

0101

63Saturday, 28May, 2011

symbolism

wisdom

narrative/mentoring

64Saturday, 28May, 2011

Seek

Sense

Share65Saturday, 28May, 2011

seeking66Saturday, 28May, 2011

Seek

Sense

Share

Judgement-based:NaiveExpert

Network

Mechanical:Heuristic

Algorithmic

}

Filte

rs

67Saturday, 28May, 2011

sense-making68Saturday, 28May, 2011

Seek

Sense

Share

Lower Value Info

Higher Value Info

69Saturday, 28May, 2011

Seek

make

Senseby:

Share

Filtering

Validation

Synthesis

Presentation

Customization

Lower Value Info

Higher Value Info

70Saturday, 28May, 2011

tools for sharing71Saturday, 28May, 2011

Source: upsidelearning.com

72Saturday, 28May, 2011

blog

Creating Organizing SharingOne

Many

feed reader

Twitter

bookmarkingGoogle Docs

Wikipedia

*casting

tagging

SNS

73Saturday, 28May, 2011

74Saturday, 28May, 2011

I Seek

enha

nced

ser

endi

pity

network

We Share & Use

ideas

ideas

I Sense

75Saturday, 28May, 2011

• Finding things out on the Web

• Keeping up to date with new Web content

• Building a trusted network of colleagues

• Communicating with colleagues

• Sharing resources, ideas & experiences with colleagues

• Collaborating with colleagues

• Improving your personal productivity

76Saturday, 28May, 2011

77Saturday, 28May, 2011

EXTRAS

78Saturday, 28May, 2011

Work

Training&

Education

WorkLearning

Work is Learning& Learning is the Work

79Saturday, 28May, 2011

PKM by Lilia Efimova@mathemagenic

80Saturday, 28May, 2011

PKM by Urs Frei (CH)81Saturday, 28May, 2011

PKM by Silvia Andreoli

82Saturday, 28May, 2011

Self-directed

Personal Knowledge Management

Image: Sumeet Moghe

83Saturday, 28May, 2011

Work Teams

Communitiesof Practice

External Learning

Networks

Perso

nal Kno

wledge

Managem

ent

Structured

Informal

Goal-oriented Opportunity-driven

84Saturday, 28May, 2011

Source: Jane Hart - c4lpt.co.uk

85Saturday, 28May, 2011

Source: Charles Jennings - charles-jennings.blogspot.com

Autonomy

Stra

tegi

c A

lignm

ent

86Saturday, 28May, 2011

Source: Verna Allee - valuenetworks.com87Saturday, 28May, 2011

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