laboratory management lecture
Post on 03-Apr-2018
224 Views
Preview:
TRANSCRIPT
-
7/29/2019 Laboratory Management LECTURE
1/18
LABORATORY MANAGEMENT
-
7/29/2019 Laboratory Management LECTURE
2/18
Management
The effective motivation of men and the efficientutilization of resources for the ATTAINMENT OF A
PRE-DETERMINED OBJECTIVE.
Distinct process which consists of:
PLANNING
ORGANIZING
DIRECTING
CONTROLLING
-
7/29/2019 Laboratory Management LECTURE
3/18
LEADERSHIP
MANAGEMENT
ADMINISTRATION
-
7/29/2019 Laboratory Management LECTURE
4/18
Nature of Management
ART SCIENCE
Requires skills and careful study
of its application which result inthe accomplishment of
objectives through human
effort.
Systematic body of
knowledge gathers andanalyze facts and formulate
general law or principles from
these facts.
Management seeks to
integrate into a unified,
coordinated whole of all the
essential factors that make up
an organization.
-
7/29/2019 Laboratory Management LECTURE
5/18
LABORATORY MANAGEMENT
Is an ongoing process that seeks to
efficiently achieve the objectives of a
medical laboratory.
The objective is to provide its customers
(physicians in behalf of patients) accurateanswers which contribute to clinical
treatment.
-
7/29/2019 Laboratory Management LECTURE
6/18
Functions of Management
PLANNING
Basic foundation of Management Thinking and analyzing portion
Consists of:
-Setting organizational goals
-Designing course of action
-Devising methods to use
-Identifying resources
Strategic
Tactical Contingency
Long-range
planning
Identifiesmission and
objectives
Top-level
managers
Short-range
planning
Accomplishgoals of
organization
Develop
strategies
Low-levelmana ers
Alternative
course of action
Back-up plan
-
7/29/2019 Laboratory Management LECTURE
7/18
Functions of Management
ORGANIZING
Skeletal framework in an organization(ORGANIZATIONAL STRUCTURE)
Systematic structure for decision-
making and communication
- Grouping together of men- Establishing relationships
- Defining authority and
responsibility to all personnel
- Assigning tasks and arrangingresources to accomplish work
-
7/29/2019 Laboratory Management LECTURE
8/18
MANAGER
Team Leader Team Leader Team Leader
Tech
Tech
Tech
Tech
Tech
Tech
Tech
Tech
Tech
Tech
Tech
Tech
-
7/29/2019 Laboratory Management LECTURE
9/18
Management Levels
Top Managers
Middle Managers
First Line/ Lower
Managers
Operational Employees
-
7/29/2019 Laboratory Management LECTURE
10/18
Functions of Management
DIRECTING
Process in supervising, or leadingworkers to accomplish the goals of the
organization.
Involves:
-Giving assignments
-Assisting workers carry out
assignments
-Interpreting organizational policies
-Informing workers on their
performance
MANAGER
Leadership Skills Motivating Skills Communication Skills
-
7/29/2019 Laboratory Management LECTURE
11/18
Functions of Management
CONTROLLING
Process of determining if thecompanys goals and objectives are
being met.
It involves:
-Evaluation of activities-Changing plans for new
development
-Resolving conflicts and taking
corrective actions
-Quality assurance
-
7/29/2019 Laboratory Management LECTURE
12/18
Management Skills
TECHNICAL SKILLS
CONCEPTUAL SKILLS
HUMAN SKILLS
EFFECTIVENESS
EFFICIENCY
Management Performance
-
7/29/2019 Laboratory Management LECTURE
13/18
Essential Characteristics of a Manager
VISIONARY MOTIVATOR DECISION-MAKER
MENTORLEADER
HUMBLEIN GOOD HEALTH
-
7/29/2019 Laboratory Management LECTURE
14/18
Patient Care
-
7/29/2019 Laboratory Management LECTURE
15/18
Patient Care
The services rendered by members of the health profession
and non-professionals under their supervision for the benefit of
the patient.
Cultural Conditions
Family Situations
Personal Preferences
and Values
Lifestyles
Patient - Centered
Focuses on the patients experience of
illness and healthcare and the degree
to which systems succeed or fail in
meeting individual patient needs.
Care must be TimelyCare must be EfficientCare must be Equitable
-
7/29/2019 Laboratory Management LECTURE
16/18
10 Guiding Principles of Patient-Centered Care
1. All team members are considered care givers.
2. Care is based on continuous healing relationships.
3. Care is customized and reflects patients needs, values and choices.
4. Knowledge and information are freely shared between and among
patients, care partners, physicians and other caregivers.
5. Care is provided in a healing environment of comfort, peace and
support.
6. Families and friends are considered an essential part of the care
team.
7. Patient safety is a visible priority.
8. Transparency is the rule in the care of the patient.
9. All caregivers cooperate with one another through a common focus
on the best interests and personal goals of the patient.
10. The patient is the source of control for all care.
-
7/29/2019 Laboratory Management LECTURE
17/18
Therapeutic Communication
Empathy
Comfortable Sense of Self
Positive Regard
-
7/29/2019 Laboratory Management LECTURE
18/18
The End!^^
top related