lead by influence

Post on 05-Sep-2014

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My talk to Cisco India's leadership team on my personal experiences in leading by influence. In this talk I also introduced the concept of 'gentle credibility' which I have been developing and practicing for several years now.

TRANSCRIPT

Last four experiences…

Huawei: Product ownership

NetScout: Center operations

Yahoo!: Strategic programs

[24]7: Global change catalyst

Product ownership

• Core router (2001), • 3G SoftSwitch (2002), • Routing Platform (2003)

Complex products

• Hi-tech domain • Lack of architects and techies • Working from China (2002)

Challenges

• High focus on grooming techies • Build Your Own Processes! • Meticulous planning and execution

How

India Center Operations

• Led Sniffer inside McAfee • QA, Sustaining, Module Dev 2003 • Setup Network General India • Engineering ownership 2004 • Acquired by NetScout • Product ownership 2007 • Startup culture • Deliver results How

Strategic Program Management

• Head of Biz Ops++ • Agile and Lean transformation Charter

• Highly matrixed, • Vertical vs. Horizontal • Too many changes

Challenges

• Built credibility •  Internal networks • Empower capable folks

How

Global change catalyst

• End-to-end Execution Framework • People, Process, Culture Charter

• Product ‘startup’ inside BPO • Indian Products MNC Opportunities

• T-shaped professional • Seeker first, enabler next, learner

always but ‘expert’ never! How

My mantras…

T-shaped Professional…Medici in the Mind

From fearing “challenge” to embracing “change”

Build 360 degrees of network

From “Let go” to “Let’s go”

Ditch the ladder… …embrace the lattice

Enjoying being an IC (since 2007)!

Take initiative…and deliver

Level 1: Wait

Level 2: Ask

Level 3: Recommend

Level 4: Act independently but report Immediately

Level 5: Act independently and report routinely

Build “gentle credibility”

Evangelist: You refer to other’s / expert’s works

Experimenter: You try out things (some work, some don’t) and talk of your own work

Influencer: You recommend or endorse other’s work

Expert: Your work is referred by others

Recap...

T-shaped professional…Medici in the Mind

From “challenge” to “change”

Build 360 degrees of network

From “Let go” to “Let’s go”

Take initiative…and deliver

Build “gentle credibility”

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