learning to share with powerful work presentations
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Learning to Sharewith Powerful Work Presentations
Gail Swanson
IA Summit | May 7, 2016
What do you think?
Design for the user humans
Beyond persuasion
Design is change
Set the context
Orientation
The work to create the design is as valuable as the design itself
Work products
• Workshop sketches• Affinity clusters• Sketches (the ones you didn’t like)• Photos from user research• All the post-its on the wall• Epiphanies and Insights
Focus on ideas
–Scott Berkun
“Ideas are made of other ideas.”
Listen
• Subject matter expertise• History• Social and political context• Capabilities• Capacity
Guide attention
Provide focus
Filter the details
• Purpose driven detail• Support decision making• Enable collaboration
Bring it to life
Give it meaning
Paint the picture
• Manifestation in the product• Service impact• Flow
Engage
Showtime
FearUncertaintyDoubt
Appreciate progress
Thank youContact 18F@gsa.govFollow @18F Work Together github.com/18F
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