manage your emc captiva 7.1 upgrade with application performance management
Post on 21-Jun-2015
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Manage Your EMC® Captiva® 7.1 Upgrade
Are you Ready?
Who’s Upgrading?
2
InputAccel 6.5 SP2
InputAccel 6.5 SP1
InputAccel 6.5
InputAccel 5.3 SP4
Captiva Capture
7.0
InputAccel 6.0 SP3
First thing first,
Get Prepared
Clean Up Existing Captiva System
• Check for old batches, which can cause problems when updating
• Zero priority batches
• Task with error status
• Locked batches
• Old incomplete batches
• 7.1 Update process will update the Captiva Database
4
1 Reminder:
Reveille’s out-
of-box tests
identify old
batches
New Hardware/Operating Systems
• Take advantage of 64 bit OS for memory
• Update IA server to 64 Bit Windows
• Strongly recommended to enhance performance
• Enables access to full 32-bit memory space (4 GB)
• Update at least some of your module servers to 64 bit Windows OS
• Some new IA modules will be strongly recommended to run on 64 bit Windows
5
DO!
DO!
2
Remember:
64-bit Windows
offers increased
performance and
security
Establish Performance Baseline
• Captiva Server Metrics for existing system
• DAL average execution time
• DAL average number of data requests
• DAL error count
• Processing message count
• VBA message thread queue length
• Database event queue length
• WMI Classes for this data
• Win32_PerfFormattedData_IA6Dal_IA6Dal
• Win32_PerfFormattedData_InputAccel_IA6Server_InputAccel
6
3 Did you know?
Reveille’s built-
in KPIs provide
these Captiva
Server Metrics
Test/ Prepare for Update
• Captiva Database Updates
• Create backup copy of current Captiva Database
• Run 7.1 database update program against this back up copy and check for any errors
• Scripts or Batch files to cleanly shutdown and restart on Captiva modules on all servers
• Shutdown Module services first
• Shutdown Captiva Server
• Apply updates
• Start Captiva Servers
• Start all module services
• Check all modules are connected
7
4 Don’t forget!
Reveille tests
can be used to
verify all
modules are
connected
Next step,
Successfully QA
Your Upgrade
Check update process
• Check update logs
• Database update logs
• Windows Event Logs on Captiva Module servers
• Start of Captiva Module servers
• Confirm all modules are connected to new Captiva IA servers
• Compare batch numbers in converted system to those prior to conversion of database
• Check Server Side performance against baseline data
• Process known set of batches and check for expected results.
• Check documents were created as expected
9
Note:
Use Reveille to verify
pre- and post-
upgrade performance
statistics & Reveille’s
out-of-box tests can
verify a test batch
runs successfully
5
Last, find out how
Reveille Can Help
Captiva metrics
At-a-glance
trending
Pre- / Post-
upgrade values
Thresholds
Take a Product Tour: http://reveillesoftware.com/product-tour/
user/ReveilleSoftware @ReveilleSoftwre
company/Reveille-Software
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