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Managing your HPE MyRoom organization
Quick reference guide
January 2019
Managing your HPE MyRoom organization
Topic Page
Organization user roles 3
Manage users 4
Manage groups 10
Manage rooms 18
Register device 26
Manage devices 34
Organization settings 38
Organization users 43
2
Subject matter
expert
Organization user rolesDuring setup you may assume one or more roles
3
– Manages organization users
– Registers VRG devices
Organization
administrator
– Create MyRoom account
– Add room for VRG meetings
– Provide room access to SME’s
Role Setup prerequisites
– Centrally located
– Assist, guide, and/or train VRG device users
– Download and install MyRoom
– Create MyRoom account
VRG device
user
– Work in the field
– Use smart technology devices
– Charge VRG device
– Connect device to wireless network
User
– Uses organization roomsOrganization
user– Create MyRoom account
Manage users
4
– Navigate to www.myroom.hpe.com/Account
– Click the Home tab
– Login to your MyRoom account
– Click Manage Users in the Users tile
Log into MyRoom account to see organization
5
Organization
administrator
Add user
6
Organization
administrator
Import users
7
Organization
administrator
Upload text or CSV file
8
Organization
administrator
Edit or delete user
9
Organization
administrator
Manage groups
10
Log into MyRoom account to see organization
11
Organization
administrator
– Navigate to www.myroom.hpe.com/Account
– Click the Home tab
– Login to your MyRoom account
– Click Manage Groups in the Users tile
Add group
12
Organization
administrator
Edit or delete group
13
Organization
administrator
Group details
14
Organization
administrator
Group room privilegesSelect rooms for the user group
15
Organization
administrator
Group organization privilegesSelect organization privileges for the user group
16
Organization
administrator
Group users
17
Organization
administrator
Manage rooms
18
Log into MyRoom account to see organization
19
Organization
administrator
– Navigate to www.myroom.hpe.com/Account
– Click the Home tab
– Login to your MyRoom account
– Click room group name in the Rooms tile
Add room
20
Organization
administrator
Generate multiple rooms - numbered
21
Organization
administrator
Preview, then generate numbered rooms
22
Organization
administrator
Generate multiple rooms – upload CSV (Excel) file
23
Organization
administrator
Upload text or CSV file
24
Organization
administrator
Edit or delete room
25
Organization
administrator
Register device
26
Install VRG on device
27
Android:
– Navigate to www.myroom.hpe.com/VRG on the device
– Click VRG Android for wearables in Google Play Store
– When download is complete, tap it to install
– Click Open button
iOS:
– Go to App Store
– Search for HPE Visual Remote Guidance
– Follow the prompts to Get, Install, and Open VRG
Give 6-character
registration key to
your organization
administrator
VRG
device
user
– Navigate to www.myroom.hpe.com/Account
– Click the Home tab
– Login to your MyRoom account
– Click Manage Devices in the VRG Devices tile
Log into MyRoom account to see organization
28
Organization
administrator
Add VRG device to organization
29
Organization
administrator
Enter VRG device user’s 6-character
registration key
Select room the VRG device will be able to join
30
Organization
administrator
Complete VRG device registration form
31
Organization
administrator
Display Name
– Set VRG device user name to show in People panel
Preference
– Select automatic settings for the device
Profile
– Add information about VRG device user
Click OK to complete registration
Complete registration on VRG device
32
VRG
device
user
The room is opened on the device
Open VRG on device
33
To open VRG when it is not already running,tap HPE VRG icon on device’s home screen
VRG
device
user
Manage devices
34
– Navigate to www.myroom.hpe.com/Account
– Click the Home tab
– Login to your MyRoom account
– Click Manage Devices in the VRG Devices tile
Log into MyRoom account to see organization
35
Organization
administrator
Click device name to see its registration details
Select or find VRG device
36
Click Maps to see the last place VRG was used
Organization
administrator
Edit registration details or delete VRG device
37
Organization
administrator
Organization settings
38
– Navigate to www.myroom.hpe.com/Account
– Click the Home tab
– Login to your MyRoom account
– Look for Organization Settings tile
Log into MyRoom account to see organization
39
Organization
administrator
View subscription details
40
Organization
administrator
Edit contact
41
This contact information will be visible:
– To all organization users
– On all organization pages
Organization
administrator
Customize organization instructions
42
Enter instructions to help your users setup their accounts
Organization
administrator
Enter information your users will see on their MyRoom home page
Organization users
43
Log into MyRoom account to see organization
44
Organization
user
– Navigate to www.myroom.hpe.com/Account
– Click the Home tab
– Login to your MyRoom account
– Find contact information for the organization
Log into MyRoom tray to access rooms
45
Organization
user
– Double-click the HPE MyRoom desktop icon
– Login to your MyRoom tray
– Click the Rooms tab– Double-click a room
name to open that room
Room permissions
46
Organization
user
Organization rooms will have:
– Orange doors
– Organization permissions
Your account rooms will have:
– Purple doors
– Your account permissions
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