neha excellence awards 2013

Welcome to the Hotel Excellence Awards 2013

Damon RobertsJoint Chair

Thistle Middlesbrough

Excellence Awards 2013

Best Arrivals Experience

Best Arrivals ExperienceBernard Bloodworth

Matfen Hall Hotel

Best Arrivals Experience Finalists

Kellie RobsonSunderland Marriott

Louise TurnbullRadisson Blu

Rachel Van Der WolfGrey Street

Best Arrivals Experience Winner

Louise TurnbullRadisson Blu

Excellence Awards 2013

Support Services

Support ServicesMartin Robinson

Hilton Newcastle Gateshead

Support Services Finalists

Dawn BarkellSunderland Marriott

Sarah JohnstonRockliffe Hall

Claire DartonWynyard Hall

Support Services Winner

Claire DartonWynyard Hall

Excellence Awards 2013

Service Excellence

Service ExcellenceAlan HodgsonHodgson Fish

Service Excellence Finalists

Owen GoodingRockliffe Hall

Malcolm LountNewcastle Gateshead Marriott Metrocentre

Nicola SutcliffeRadisson Blu

Service Excellence Winner

Owen GoodingRockliffe Hall

Excellence Awards 2013

Cleanliness

CleanlinessMike Jones

Fishers Laundry

Cleanliness Finalists

Lynda MaplewoodWynyard Hall

Sandra WelchStaybridge Suites

Hazel MadissonDurham Marriott

Cleanliness Winner

Sandra WelchStaybridge Suites

Excellence Awards 2013

Leisure Excellence

Leisure ExcellenceLisa Crocker

Staybridge Suites

Leisure Excellence Finalists

Helen WoodNewcastle Marriott Gosforth

Park

Louise MowattNewcastle Gateshead Marriott

Metrocentre

Talieh MonnerMatfen Hall

Leisure Excellence Winner

Talieh MonnerMatfen Hall

Excellence Awards 2013

Neal Crocker

Charity Raffle

Excellence Awards 2013

Quiz Time!

Excellence Awards 2013

Great North Menu

Nick HolmesRockliffe Hall

Great North Menu Runners Up

Mariusz Urbanczyk, Copthorne HotelJohn Candlish, County Hotel by Thistle

Malcolm McCrae, Marriott DurhamStephen Cawley, Newcastle Marriott Gosforth Park

Andrew Hymers, Newcastle Gateshead Marriott MetroCentre Anthony Archer, Matfen Hall Hotel

Richard Hardy, Thistle MiddlesbroughPaul Todd, Ramside Hall Hotel

Richard Greenup, Sunderland Marriott Hotel

Daniel Parker Steven Lawford

Thomas Knott

Great North Menu Winners

Sales ChampionProactive

Sales Champion ProactiveDes Caldwell

Durham Marriott Royal County

Sales Champion Proactive Finalists

Sarah MitchesonHoliday Inn

Lesley JohnstonNewcastle Gateshead Marriott

Metrocentre

Wendy BensonRockliffe Hall

Sales Champion Proactive Winner

Wendy BensonRockliffe Hall

Excellence Awards 2013

Sales ChampionReactive

Sales Champion Reactive

Andrew FletcherNewcastle Marriott Gosforth Park

Sales Champion Reactive Finalists

Claire StephensRamside Hall

Rebecca SalmonHardwick Hall

Jenny BlinWynyard Hall

Sales Champion Proactive Winner

Claire StephensRamside Hall

Excellence Awards 2013

Community Award

Community Award

Lottie HaylockGrey Street Hotel

Community Award Finalists

Nicolas Nasser Green Team

Thistle Middlesbrough

Ron EngelsDurham Marriott Royal County

Michael FloydNewcastle Marriott Gosforth Park

Community Award Winner

Michael FloydNewcastle Marriott Gosforth Park

Excellence Awards 2013

Shooting Star

Shooting Star

Rob ArmstrongLA Taxis

Shooting Star Finalists

Angela DooleyRockliffe Hall

Walter SimoesNewcastle Gateshead Marriott

MetroCentre

Kelly SmithWynyard Hall

Shooting Star Winner

Walter SimoesNewcastle Gateshead Marriott

MetroCentre

Excellence Awards 2013

Inspirational Leader

Inspirational Leader

John AdamsonRamside Hall Estates

Inspirational Leader Finalists

Mark WinterHotel Indigo

Lisa BlundellNewcastle Gateshead Marriott

MetroCentre

John GlendinningClose House

Inspirational Leader Winner

John GlendinningClose House

Excellence Awards 2013

Ken EllingtonJoint Chair

Copthorne Hotel

Charity Raffle

Excellence Awards 2013

Thank You