offering a premium customer experience
Post on 07-Dec-2014
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Attempts to provide premium customer experience continue to evolve and transform how businesses interact with their audiences. With 86% of customers willing to pay more for a better customer experience, brands need to go back to the drawing board and start connecting the dots!
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86%of customers
willing to pay more
for be�er customer experience
89%
Offering a Premium Customer Experience
4
Research. Identify. Learn
92%
Success depends on not giving them a reason to
change.
How to choose a strategic partner that delivers premium customer experience ?
About Tata BSS
Anirban Cha�erjeeHead of Marke�nganirban.cha�erjee@tata-bss.com
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