p22 pre + post occupancy evaluation toolkit...p22 pre + post occupancy evaluation toolkit 12 3 3 2 2...

AlanKondys- FrameworkDirectorIHPRosemaryJenssen- P22POEWorkingGroupLeadKier

P22Pre+PostOccupancyEvaluationToolkit

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P22PrincipalSupplyChainPartners(PSCPs)

P21+schemesP22schemes

P21achieved£4.5billionregisteredwork

P21+achieved£4.2billionregisteredwork

ProCure FrameworksOverview

Time91%Cost97%Safety92%Defects82%Product83%Service87%

P22currently£2.1billionregistered

P21+achieved15%GCS

CostEfficiencySavings

P22EPPfocusCost+ServiceEfficiency

Productivity+Outcomebenefits

P21+schemes

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NationalStrategyDrivers

P21+schemesP22schemesPOEcasestudysitelocations

May2018

P22EPPProcessesincl POE:GSLCompliantP22PREOCCUPANCYEVALUATIONTEMPLATE+SURVEYPOSTCARDS

P22POSTOCCUPANCYEVALUATIONTEMPLATE+SURVEYPOSTCARDS

§ NationalandLocaldrivers§ GSLcomplaint§ FullrangeofOutcomemeasures

§ ‘before’and‘after’comparison§ newbuildandrefurbishment

§ StaffandPatientSurveyPostcards

§ AlignsBusinessCaseRequirements

§ SupportedbyPSCPPOEChampions

P22POEPre+PostOccupancyEvaluationToolkit

PSCPPOEChampioncompletepage1POE

draft

servicespecificp2+3

Yes

No

Generateservicespecificpage2+tailoredsurveys

SharewithEPPPOEWorkingGroup

Forvalidation

Trustcollectcompletedsurveypostcardsreturn

toPSCP

PSCPinputsurveyresponsesintoexcel

spreadsheet

PSCP:Trust Meeting+VisittocompletePOE1-3responses

TrustreviewPOEfieldsrequired,collateresponses

fromothers

PSCPappointmentcapturebaselinein

Pre-OccupancyEvaluation

Year1,2+3repeat

AcuteIn-patients

Outpatients

OperatingTheatres

Maternity

EmergencyDept

MentalHealthWard

Newservicep2+3

POEpage2-3,Staff+PatientExperienceSurveyPostcards

PSCPPOEChampioncomplete/updatepage2POEdraft

issuedraftPOE1+2,staff+patientsurvey

toTrust

PSCPupdatepage1POEdraft

PSCPaction

Trustaction

Post-OccupancyEvaluation

ForfurtherguidanceorassistanceincompletingtheP22POE,pleasecontactyourPSCPPOEChampion

P22POEProcessFlowChart

§ InpatientAcuteWard§ MentalHealthInpatientWard§ UrgentandEmergencyDept§ Outpatients§ OperatingTheatres§ MaternityAnte+Post

§ PaediatricOutpatients§ Renal§ Endoscopy§ Imaging§ NICU/SCBU§ CriticalCare

P22POEPro-formaOverview

§ LessonsLearntPositive§ LessonsLearntNegative§ Keycomments/feedbackPS

CPTrusta

ndPSCP

P22PreOccupancyEvaluationSightandSoundHospital

§ LessonsLearntPositive§ LessonsLearntNegative§ Keycomments/feedbackPS

CPTrusta

ndPSCP

P22PreOccupancyEvaluationSightandSoundHospital

“smellscleanbutnotlikeaHospital”“makedirectionseasier”

“goodtomeetotherfamilies”

§ LessonsLearntPositive§ LessonsLearntNegative§ Keycomments/feedbackPS

CPTrusta

ndPSCP

P22POEYear1ExecSummaryAtherleigh Park

PSCP

Trust.

Trusta

ndPSCP

§ Physicalenvironment/space/functionalcontent§ Activity/workload§ Functionalityandeffectiveness(social)§ Environmentalmeasures(environmental)§ Financialperformancemeasures(economic)§ BusinessCaseBenefitsRealisationmeasures

P22POEYear1Page1CommonMeasuresAtherleigh Park

P22POEYear1Page2ServicespecificMeasuresTrusta

ndPSCP

§ Patientexperience§ Staffexperience§ Serviceperformance+outcomes§ Otheragreedmeasures

§ Environmentalcomfort

P22POEYear1Page3CommentaryTrusta

ndPSCP

§ LessonsLearntPositive§ LessonsLearntNegative§ Keycomments/feedbackPS

CPTrusta

ndPSCP

P22POEPilotSummaryStAnn’sPoole

P22POEYear3Page2ServicespecificMeasures§ Patientexperience§ Staffexperience§ Serviceperformance+outcomes§ Otheragreedmeasures

§ Environmentalcomfort

§ LessonsLearntPositive§ LessonsLearntNegative§ Keycomments/feedbackPS

CPTrusta

ndPSCP

P22POEYear3LearningStAnn’sPoole

Bespoke/P22POEcomparison:§ Pre– Postcomparison§ Broadfeedback(postcardsahit!)

Highlights:§ Serviceuserslikedbedrooms

- impactonintegration?§ Staffratedthenewfacilityat98%

- but58%foraccesstostaffroom

POEChampionClient+PSCP

Estates+Facilities

PSCM’s

Staffsurvey

postcards

Patientsurvey

postcards

Quality+Performance

P22POEPro-formaParticipation

§ FrameworkInstruction13§ POEToolkitreview&updates(in-uselessonslearnt&NHSrequirements)§ POE"page2's"growinglibrary§ AvailableonP22Club(UserGuide,ToolkitandcompletedProjectPOEs)

P22POE- Summary

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P22Pre+PostOccupancyEvaluations

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P22POEToolkitSummary

P22POE- Summary

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P22PreandPostOccupancyEvaluation- producedtogether…..

……completed andsharedtogether

§ DeliveredbycrossPSCP/DHworkinggroup§ LiaisonwithNHS-E&NHS-I§ PilotedwithNHSClientsonFrameworkProjects§ Exemplarcollaboration§ todeliverPOErequirementsandoutcomes

Thankyouforlistening