p22 pre + post occupancy evaluation toolkit...p22 pre + post occupancy evaluation toolkit 12 3 3 2 2...
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AlanKondys- FrameworkDirectorIHPRosemaryJenssen- P22POEWorkingGroupLeadKier
P22Pre+PostOccupancyEvaluationToolkit
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P22PrincipalSupplyChainPartners(PSCPs)
P21+schemesP22schemes
P21achieved£4.5billionregisteredwork
P21+achieved£4.2billionregisteredwork
ProCure FrameworksOverview
Time91%Cost97%Safety92%Defects82%Product83%Service87%
P22currently£2.1billionregistered
P21+achieved15%GCS
CostEfficiencySavings
P22EPPfocusCost+ServiceEfficiency
Productivity+Outcomebenefits
P21+schemes
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NationalStrategyDrivers
P21+schemesP22schemesPOEcasestudysitelocations
May2018
P22EPPProcessesincl POE:GSLCompliantP22PREOCCUPANCYEVALUATIONTEMPLATE+SURVEYPOSTCARDS
P22POSTOCCUPANCYEVALUATIONTEMPLATE+SURVEYPOSTCARDS
§ NationalandLocaldrivers§ GSLcomplaint§ FullrangeofOutcomemeasures
§ ‘before’and‘after’comparison§ newbuildandrefurbishment
§ StaffandPatientSurveyPostcards
§ AlignsBusinessCaseRequirements
§ SupportedbyPSCPPOEChampions
P22POEPre+PostOccupancyEvaluationToolkit
PSCPPOEChampioncompletepage1POE
draft
servicespecificp2+3
Yes
No
Generateservicespecificpage2+tailoredsurveys
SharewithEPPPOEWorkingGroup
Forvalidation
Trustcollectcompletedsurveypostcardsreturn
toPSCP
PSCPinputsurveyresponsesintoexcel
spreadsheet
PSCP:Trust Meeting+VisittocompletePOE1-3responses
TrustreviewPOEfieldsrequired,collateresponses
fromothers
PSCPappointmentcapturebaselinein
Pre-OccupancyEvaluation
Year1,2+3repeat
AcuteIn-patients
Outpatients
OperatingTheatres
Maternity
EmergencyDept
MentalHealthWard
Newservicep2+3
POEpage2-3,Staff+PatientExperienceSurveyPostcards
PSCPPOEChampioncomplete/updatepage2POEdraft
issuedraftPOE1+2,staff+patientsurvey
toTrust
PSCPupdatepage1POEdraft
PSCPaction
Trustaction
Post-OccupancyEvaluation
ForfurtherguidanceorassistanceincompletingtheP22POE,pleasecontactyourPSCPPOEChampion
P22POEProcessFlowChart
§ InpatientAcuteWard§ MentalHealthInpatientWard§ UrgentandEmergencyDept§ Outpatients§ OperatingTheatres§ MaternityAnte+Post
§ PaediatricOutpatients§ Renal§ Endoscopy§ Imaging§ NICU/SCBU§ CriticalCare
P22POEPro-formaOverview
§ LessonsLearntPositive§ LessonsLearntNegative§ Keycomments/feedbackPS
CPTrusta
ndPSCP
P22PreOccupancyEvaluationSightandSoundHospital
§ LessonsLearntPositive§ LessonsLearntNegative§ Keycomments/feedbackPS
CPTrusta
ndPSCP
P22PreOccupancyEvaluationSightandSoundHospital
“smellscleanbutnotlikeaHospital”“makedirectionseasier”
“goodtomeetotherfamilies”
§ LessonsLearntPositive§ LessonsLearntNegative§ Keycomments/feedbackPS
CPTrusta
ndPSCP
P22POEYear1ExecSummaryAtherleigh Park
PSCP
Trust.
Trusta
ndPSCP
§ Physicalenvironment/space/functionalcontent§ Activity/workload§ Functionalityandeffectiveness(social)§ Environmentalmeasures(environmental)§ Financialperformancemeasures(economic)§ BusinessCaseBenefitsRealisationmeasures
P22POEYear1Page1CommonMeasuresAtherleigh Park
P22POEYear1Page2ServicespecificMeasuresTrusta
ndPSCP
§ Patientexperience§ Staffexperience§ Serviceperformance+outcomes§ Otheragreedmeasures
§ Environmentalcomfort
P22POEYear1Page3CommentaryTrusta
ndPSCP
§ LessonsLearntPositive§ LessonsLearntNegative§ Keycomments/feedbackPS
CPTrusta
ndPSCP
P22POEPilotSummaryStAnn’sPoole
P22POEYear3Page2ServicespecificMeasures§ Patientexperience§ Staffexperience§ Serviceperformance+outcomes§ Otheragreedmeasures
§ Environmentalcomfort
§ LessonsLearntPositive§ LessonsLearntNegative§ Keycomments/feedbackPS
CPTrusta
ndPSCP
P22POEYear3LearningStAnn’sPoole
Bespoke/P22POEcomparison:§ Pre– Postcomparison§ Broadfeedback(postcardsahit!)
Highlights:§ Serviceuserslikedbedrooms
- impactonintegration?§ Staffratedthenewfacilityat98%
- but58%foraccesstostaffroom
POEChampionClient+PSCP
Estates+Facilities
PSCM’s
Staffsurvey
postcards
Patientsurvey
postcards
Quality+Performance
P22POEPro-formaParticipation
§ FrameworkInstruction13§ POEToolkitreview&updates(in-uselessonslearnt&NHSrequirements)§ POE"page2's"growinglibrary§ AvailableonP22Club(UserGuide,ToolkitandcompletedProjectPOEs)
P22POE- Summary
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P22Pre+PostOccupancyEvaluations
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P22POEToolkitSummary
P22POE- Summary
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P22PreandPostOccupancyEvaluation- producedtogether…..
……completed andsharedtogether
§ DeliveredbycrossPSCP/DHworkinggroup§ LiaisonwithNHS-E&NHS-I§ PilotedwithNHSClientsonFrameworkProjects§ Exemplarcollaboration§ todeliverPOErequirementsandoutcomes
Thankyouforlistening