plastic surgery patient relationship and re-engagement

BUILD RELATIONSHIPS

WITH YOUR

PATIENTS AND

YOUR REVENUES WILL EXPLODE

Wouldn’t you like

those women to

be talking about

you and your

PLASTIC SURGERY PRACTICE?

It takes up to 7 touchpoints for many people to pull the trigger and choose the doctor they are going to have the surgery with.

Plastic surgery is

an emotional decision that has deep-rooted issues that go back many decades for some people.

My question to you is…

“What are you doing during…and more importantly

AFTER the procedure

to grow your relationship with

patient?“

For most patients (and it should be for doctors as well)it’s not about the

money!

It’s the emotion of how they are going

to feel about themselves AFTER.

That’s their desire!

So your goal is to cement the

relationship long after they have completed the

surgery by following up with

them.

I’m talking about sending them valuable plastic surgery information that can

help them heal faster, enjoy their lives better, and

that inform them of other procedures they may be

interested in, in the near future.

I’m not talking about a

birthday and Christmas card,

The more contact you have with them, your

practice will be

“in their minds”all the time.

And, what does that mean?

It means whenever they are at asocial function, with

family or friends, or even at work, there is a chance they will

bringyou up in conversation.

The end result ismore referrals!

This is just one of the benefits of building a strong relationship with your patients.

Another benefit is them wanting… …MORE

procedures!

The beauty of this is

you were coming from a

good place with your follow

up. Sending informative

and caring information to

them 

long after their procedure was done.

There is a strategic to effectively implement

this and get the

response you desire.

In today’s “me world” people feel like a number when it comes to

service businesses.  The companies that stand out from

the crowd are the ones that truly

care about their customers (and in your case patients).

Go the extra mile with them and it will come back to you in

spades!

I know this may sound like a

“no-brainer” but I can tell you…I’ve never seen it done correctly with any plastic surgeon I’ve spoken

to. It takes a strategy, and more importantly

consistency in implementation to see this work

successfully

Use Your Smart Phone For The Personal Touch With text messaging being the

defacto way to communicate these

days, what do you think your patient

would do if they got a text from you

making sure they are okay?

I can tell you they would be blown away! This takes you a matter of 30 seconds

tops to send out a text, but it would be

huge in the minds of your patients.

Why not give it a try!

Email Is Not Dead Do you have an email marketing strategy for your practice? Trust me it works!

I don’t mean sending an appointment

reminder. Or, a generic follow up, “how

are you doing?”

I’m talking about a strategically planned out email sequence that is

specific to the patients procedure with

helpful information to maximize the

results from their surgery.

Email Is Not Dead

And, if you’ve implemented a

strategy to find out what other

procedures they might be interested in,

you can send specific information via

email to help them be better

informed, and ultimately make the

decision to move forward with more

procedures.

By implementing “patient re-

engagement” strategies you

can double, triple or more

the lifetime value of EVERY

patient, and at the same time, build a

massive group of raving fans for your

practice.

Most Marketing Agencies Have It

Wrong! They Don’t Focus On

Lifetime Value Of EVERY Patient

“Past And Present.”

Getting new patients is critical, but equally as important is increasing

the lifetime value of each patient; and turning them into

raving fans of your practice. We can help you achieve

both to maximize your

ROI.

This can be an

overwhelming undertaking, and we can take it off

your hands, so you can do what you do best, which is make

people

beautiful!

Contact Us Today ToSchedule A Strategy

Session

STRATEGY SESSION-CLICK HERE TO SCHEDULE IT

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