presentación fredjoseph goldner - ecommerce day costa rica 2017

Cross-

Border

is

a pain in the

ass

Just about

everything.

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Software solutions that took existing eCommerce sites and made them usable for global buyers. All were designed to

shift the risk of global away from the retailer so they would be more comfortable selling cross border

”Nobody knows what they’re doing or

how to sell to me”

”I tried to buy a shirt on Macy’s but they make it so

difficult!”

“It’s like they think they’re doing me a favor when they sell to me.”

“I could be their best customer.”“Isn’t it supposed to be easy?”

”The cost is ridiculous. It’s bullshit how much these sites charge me” - Customer in Panama

“It seems like everyone just wants to rip us

off”

“Nobody’s really figured it out but we’re trying to make it better every day.”

“We outsource cross border. It’s not

ideal but it at least lets us sell globally

without a lot of risk”

“We spend more time trying to

figure out what’s a legit order,

though some countries are better

than others”

“I sure wouldn’t want to jump through all these hoops to buy from us but people do it.”

Sweater $49.95

Shipping $25.00

Duties $20.00

Total: $94.95

The whole Aeropostnetwork and solution is

designed around trust and controlling the pain points

of the customer experience

Local Presence

Language

Payments

Tailored merchandise

Local marketing

LogisticsReturns

Technology

Technology/Transparency/Miami

40+Countries

Aeropost.com Local Presence

100+Local Stores

30+Years

Virtual online marketplace to purchase products from the U.S.

100% Guaranteed – If you’re not satisfied with your order, we will return and reimburse you, hassle-free.

One site. One all-inclusive price.

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50% of payments in cash or cash equivalents

20 orders per customer per year on average - $1.00

$150 AOV compared to leading sites with

$60 AOV

The Power

of Trust

Now you have a

world

of possibilities.