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Project Management: The Musical!

@joe_allen_black

@allisonmanley

#heweb16

#MPD6

#PMTheMusical

Hello! @joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Let’s begin with a classic.

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Contracting@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

ScopeYou must spell out the scope.

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

CostDefine the payment terms

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

DatesYou’re unavailable.

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

ClearDeliverables list.

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

ClarityOn exclusions.

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

SignaturesFrom higher-ups.

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Tea( Hey . . . not everyone likes coffee. )

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Know know know the scope!

( PS: you’d better know the scope. )

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

+ Deliverables+ Scope+ Exclusions+ Assumptions+ Schedule+ Payment terms

Know the contract!

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Get Organized@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

+ Redmine / JIRA / etc+ Risk Log+ Timetracking + Communication tools – like a group email address+ Google folders

Internal Tools

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

+ Roles and Responsibilities+ Who is in charge of the overall vision?+ Who is in charge of user stories?+ Who creates the sprint schedule?+ Who manages demos vs releases?

+ Resourcing

Organize the internal team

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Any other considerations?

+ End-to-end project+ Higher Education client+ Six team members total+ The client is out for a conference+ One team member on vacation

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Cowboys!!

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Kickoff!@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Purpose of a Kickoff

+ Define goals+ Gain consensus+ Learn and listen+ Empower teams+ Manage expectations+ Identify risks+ Collaborate

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

+ Determine which meetings you need.+ Get the right stakeholders in the room.+ Solidify travel plans+ Plan exercises to get to the core of what client needs.+ Make time for a team dinner/drinks.

Set the agenda

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Yul Brenner!

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Empathy Mapping

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Information Architecture

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

+ Where can we collaborate?+ Content Strategy?+ Design?+ Development?

The best projects are collaborative

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Witches!

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Wrap It Up

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Dictators!

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Strategy & Discovery Phase

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Team tasks:

+ Content Strategy:+ Audit the content+ Taxonomy+ User mapping+ Content types

+ Analytics / Data:+ Google Analytics

+ Usability testing /

surveys+ Past research

+ Foundational development work+ Build Spec

+ Foundational

development

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

PM Tasks:

+ Helping the team gather data+ Analyze feedback from client+ User testing planning+ Unblock everyone+ Keep things moving!

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Key Performance Indicators (KPIs)

+ Applying online+ Signing up for campus tours+ Filling out financial aid forms+ Paying their bill+ Registering for an event or class+ Higher organic search

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

NYC bohemians!

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Design Phase@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Team tasks:

+ Style Tiles:+ These are not layouts!

+ Design Concepts+ Wireframes+ Static comps

+ Design Prototypes+ In the browser, using HTML/CSS

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

PM Tasks:

+ Scheduling presentations with client+ Collecting feedback from client+ Unblocking everyone+ Keeping things moving!

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Uh-oh . . . stakeholder disapproval!

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Julie . . . she’s everywhere.

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Intermission!!@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Development Phase@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Agile Process

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Team tasks:

+ Sprint planning:+ Assigning points+ Assess options for the client+ Help prioritize and set dependencies

+ But, mostly — they create the site+ Build+ Testing and Quality Assurance (QA)+ Deploy

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

PM Tasks: Managing Sprint Schedule

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Client tasks:+ Set acceptance criteria+ Prioritize value+ Perform internal demos+ Participate in daily meetings

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Uh-oh . . .

Scope creep!

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

(C’mon, you knew we’d go there.)

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Deadline is approaching!

+ Managing toward the most valuable product+ Managing expectations+ Looking ahead toward support or account management+ Working with Marketing for potential case study

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Get well soon!

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Launch!@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

CATS!

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Retrospective@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

What is a retrospective?

+ What went well?+ What could be improved?+ How does this inform the next project?

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Again . . . CATS!

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Stay in touch!@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Hello again.

Hello!

(OK, not from a musical. But . . . )

@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical

Joe Allen-Blackallen-black@palantir.net@joe_allen_black

Goodbye!

Allison Manleymanley@palantir.net@allisonmanley

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