project management: the musical! - palantir.net the musical deck...project management: the musical!...
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Project Management: The Musical!
@joe_allen_black
@allisonmanley
#heweb16
#MPD6
#PMTheMusical
Hello! @joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Let’s begin with a classic.
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Contracting@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
ScopeYou must spell out the scope.
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
CostDefine the payment terms
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
DatesYou’re unavailable.
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
ClearDeliverables list.
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
ClarityOn exclusions.
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
SignaturesFrom higher-ups.
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Tea( Hey . . . not everyone likes coffee. )
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Know know know the scope!
( PS: you’d better know the scope. )
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
+ Deliverables+ Scope+ Exclusions+ Assumptions+ Schedule+ Payment terms
Know the contract!
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Get Organized@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
+ Redmine / JIRA / etc+ Risk Log+ Timetracking + Communication tools – like a group email address+ Google folders
Internal Tools
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
+ Roles and Responsibilities+ Who is in charge of the overall vision?+ Who is in charge of user stories?+ Who creates the sprint schedule?+ Who manages demos vs releases?
+ Resourcing
Organize the internal team
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Any other considerations?
+ End-to-end project+ Higher Education client+ Six team members total+ The client is out for a conference+ One team member on vacation
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Cowboys!!
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Kickoff!@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Purpose of a Kickoff
+ Define goals+ Gain consensus+ Learn and listen+ Empower teams+ Manage expectations+ Identify risks+ Collaborate
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
+ Determine which meetings you need.+ Get the right stakeholders in the room.+ Solidify travel plans+ Plan exercises to get to the core of what client needs.+ Make time for a team dinner/drinks.
Set the agenda
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Yul Brenner!
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Empathy Mapping
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Information Architecture
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
+ Where can we collaborate?+ Content Strategy?+ Design?+ Development?
The best projects are collaborative
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Witches!
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Wrap It Up
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Dictators!
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Strategy & Discovery Phase
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Team tasks:
+ Content Strategy:+ Audit the content+ Taxonomy+ User mapping+ Content types
+ Analytics / Data:+ Google Analytics
+ Usability testing /
surveys+ Past research
+ Foundational development work+ Build Spec
+ Foundational
development
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
PM Tasks:
+ Helping the team gather data+ Analyze feedback from client+ User testing planning+ Unblock everyone+ Keep things moving!
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Key Performance Indicators (KPIs)
+ Applying online+ Signing up for campus tours+ Filling out financial aid forms+ Paying their bill+ Registering for an event or class+ Higher organic search
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
NYC bohemians!
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Design Phase@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Team tasks:
+ Style Tiles:+ These are not layouts!
+ Design Concepts+ Wireframes+ Static comps
+ Design Prototypes+ In the browser, using HTML/CSS
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
PM Tasks:
+ Scheduling presentations with client+ Collecting feedback from client+ Unblocking everyone+ Keeping things moving!
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Uh-oh . . . stakeholder disapproval!
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Julie . . . she’s everywhere.
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Intermission!!@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Development Phase@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Agile Process
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Team tasks:
+ Sprint planning:+ Assigning points+ Assess options for the client+ Help prioritize and set dependencies
+ But, mostly — they create the site+ Build+ Testing and Quality Assurance (QA)+ Deploy
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
PM Tasks: Managing Sprint Schedule
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Client tasks:+ Set acceptance criteria+ Prioritize value+ Perform internal demos+ Participate in daily meetings
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Uh-oh . . .
Scope creep!
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
(C’mon, you knew we’d go there.)
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Deadline is approaching!
+ Managing toward the most valuable product+ Managing expectations+ Looking ahead toward support or account management+ Working with Marketing for potential case study
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Get well soon!
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Launch!@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
CATS!
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Retrospective@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
What is a retrospective?
+ What went well?+ What could be improved?+ How does this inform the next project?
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Again . . . CATS!
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Stay in touch!@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
Hello again.
Hello!
(OK, not from a musical. But . . . )
@joe_allen_black @allisonmanley #heweb16 #MPD6 #PMTheMusical
+ Blank agenda+ Risk log+ Content Audit
Encore! (aka: Resources)