quality control flow chart

Function Statement

•Calibration•Reliability test•Life test•Vibration test•Dropping test•Quality system audit

•Incoming inspection•Vendor survey•Vendor evaluation•Vendor surveillance

•First article inspection•Roving inspection•Tollgate inspection

•Final inspection•Line audit•Ongoing reliability test•Outgoing quality control

OQCOQCOQCOQCVQA/IQCVQA/IQCVQA/IQCVQA/IQC IPQCIPQCIPQCIPQC QEQEQEQE

QC&A DepartmentQC&A DepartmentQC&A DepartmentQC&A Department

Quality Control Flow Chart

Incoming material

Stocks

Products Warehouse

Shipping Out

I Q C

F Q C

IPQCSamplinginspection

Rejectarea

OQC

Producting

100% In line Functional Check

Each Station Working According to SOP

Self-inspection

SORTING

OK

Check

NG

YES

Feedback Flow Chart for Customer ComplaintFeedback Flow Chart for Customer Complaint

Customer complaint

Decide the responsibility

Describe the root cause

Permanent Check / Action plan

Reply customer

Standardize and finish

Preliminary analysis

Customer confirm

Verification of effectiveness

Inform customer

SalesSales

SalesSales

Q AQ A

Responsibility Dept.Responsibility Dept.

SalesSales

Q AQ A

Responsibility Dept.Responsibility Dept.

OK

OK

NG

NG

NO