saasfest 2015 - "spheres of diminishing lies" by ezra fishman of wistia

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@ezrafishman

Spheres of Diminishing LiesModeling CAC and LTV

@ezrafishman

Quick Chemistry Detour

Rutherford Model

@ezrafishman

Quick Chemistry Detour

Rutherford Model Bohr Model

@ezrafishman

Quick Chemistry Detour

Rutherford Model Bohr Model Quantum Model

@ezrafishman

Modeling CAC and LTV

@ezrafishman

Modeling CAC and LTV

Simple + Full of Lies

Model 1

@ezrafishman

Modeling CAC and LTV

Simple + Full of Lies

Model 1

CAC• How much did we spend in sales + marketing

this month?• How many new customers did we gain this

month?

LTV• What’s ARPC across all our customers?• What’s our churn rate (customer #) this month?• What’s our rough gross margin?

@ezrafishman

Modeling CAC and LTV

Simple + Full of Lies

Model 1

Complex + Fewer Lies

Model 8

@ezrafishman

Modeling CAC and LTV

Complex + Fewer Lies

Model 8

@ezrafishman

Modeling CAC and LTV

Complex + Fewer Lies

Model 8

Dimensions to add• Acquisition channels• Customer segments• Time

@ezrafishman

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