sap bi case study

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Business Intelligence Solution

United Shipping GmbH

United Shipping GmbH2

Agenda

Business case Existing database design of the business

Objectives of projectKey performance Indicators

Delivery Delay Product Inflow to particular location Most used shipment leg for particular time frame

Project plan and Execution steps Dimensions , Key figures , Star schema Master and transaction data upload

Reporting Lessons learnt

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Business Case United Shipping GmbH

United Shopping is a private limited company with approximately 500+ employees distributed all over the world.

Generically companies operations include management of the shipment process from location A to B via optimal path(or in the technical term the optimal shipment legs).

BI solution has been adapted to help the management in taking the critical decisions about the business growth using historic and current data.

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Business Case United Shipping GmbH

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Objectives of the Project

Analyze the Business Case (As is analysis).

Understanding the key areas of concern for the management.

Developing a business intelligence solution using SAP Net weaver BI platform which will generate reports regarding the needed KPI’s for the higher management. Ultimately simplifying the process of decision making.

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Database Design for the Business

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Key Performance Indicators

1. Delivery Delay Shipment Leg location for which delivery is

frequently not on time and how late it is (time in days).

Importance : It is very Important for a shipping company to find out the shipping legs which are not performing as expected and take important decisions to improve the conditions.

Formula used :Delivery Delay = (Expected end date - Actual

end date ). KF/ Dimensions used :End Leg location , Delay

in days.

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Key Performance Indicators

2. Product Inflow to particular location. To Find out what is the quantity of particular

product Shipped to particular location in fixed time frame.

Importance : This KPI provides important information to shipping company (by enabling them to forecast the shipments of particular products to particular area ) and also to its customers(by making available the data which tells them to where there products are in most demand).

KF/ Dimensions used: End leg location , Product ID , Product Quantity.

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Key Performance Indicators

3. Most Used Shipment leg for particular Time period

To Identify the most used shipment leg in a particular Season or time period.

Importance: this KPI helps shipping company to identify which are the shipping leg that are used most number of time during particular season / time of the year enabling them to serve there customers in better way.

KF/ Dimensions used: Time dimension as filter and shipment id.

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Project Plan

TasksDuration

Responsibilities Start Finish Status

Analysis 6 days Team04.05.11

08:0011.05.11

17:00 Completed

Find KPI's and define KPI's

3 days Team

12.05.11 08:00

16.05.11 17:00 Completed

Capture Key Figures12.05.11

08:0016.05.11

17:00 Completed

Dimensions12.05.11

08:0016.05.11

17:00 Completed

Design of the Star Schema 2 days Team17.05.11

08:0018.05.11

17:00 Completed

Presentation on the basic Business process 1 day Team18.05.11

08:0018.05.11

17:00 Completed

Prepare master and Transaction data Design /ETL 4 days Team19.05.11

08:0024.05.11

17:00 Completed

Perform ETL 3 days Team25.05.11

08:0027.05.11

17:00 Completed

Construction/report 4 days Team28.05.11

08:0002.06.11

17:00 Completed

Prepare for the Final Presentation 5 days Team03.06.11

08:0009.06.11

17:00 Completed

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Final status

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Dimensions

Dimensions

Shipment

Product

Location

Status

Time

Unit

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Key Figures

• Number of PC’s / Product / ShipmentShipment product quantity

• Date at which shipment process startsShipment start date

•Actual Date at which shipment reaches destinationShipment end date

actual

• Expected Date at which shipment reaches destination

Shipment end date expected

• Start location code for a shipment legShipment start Leg

• End location code for a shipment legShipment end Leg

•Difference between actual and expected delivery dateShipment delay in days

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Star Schema

Time

Shipment Start DateEnd Date ExpectedEnd Date ActualShipment Start LegShipment End LegQuantityUnitShipment Delay in days

Shipment Status IDShipment IDLocation IDProduct ID

LocationLocation ID

 Location Details

ProductProduct ID

Product Details

StatusShipment Status ID

Shipment Status Details

ShipmentShipment ID 

SenderReceiver

Start Location End Location

Unit

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Master Data upload

Info Objects - CH

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Master Data upload

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Transaction Data upload

Info Objects - KF

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Transaction Data upload

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Transaction Data upload

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Transaction Data upload

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Report in BEx

Report/Chart

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KPI one – Delay in Days (Excel )

Report/Chart Time frame Filter

Loc Number End Leg Location Sum of Delay1 27 02 33 03 34 1684 39 05 44 886 45 07 46 08 61 3289 81 72

10 91 611 93 912 94 313 95 414 385 015 960 1516 964 017 965 218 967 019 970 020 971 021 975 0

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KPI one – Delay in Days (BEx)

Report/Chart

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 210

50

100

150

200

250

300

350

Sum of Delay

Sum of Delay

Report For all the data for year 2010

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KPI two – Product inflow (Excel )

Report/Chart

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KPI three – Most used shipment path (Excel )

Report/Chart

Time frame Filter

Shipment ID Count of shipment_id

1000000 4

1000001 6

1000002 16

1000003 2

1000004 6

1000005 15

1000020 352

1000023 176

1000024 352

1000028 440

Grand Total 1369

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KPI three – Most used shipment path (BEx)

Report/Chart

1000

000

1000

001

1000

002

1000

003

1000

004

1000

005

1000

020

1000

023

1000

024

1000

028

0

50

100

150

200

250

300

350

400

450

500

Count of shipment_id

Count of shipment_id

Report For all the data for year 2010

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Lessons learnt !

Naming conventions are very important.

Take care while creating the csv file.Take care of automatic assignment of

data typesMake sure that you activate all the

objects immediately after saving.Make sure that there is very clear

communication between all the members of the team

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Thank you very much !