section 1 | introduction to swisse training...
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Section 1 | Introduction to Swisse Training Module
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Introduction to Swisse Product Training
The underlying goal of every recommendation is to create value for customers by understanding their problems, challenges or desired health outcomes.
Customer “problems” or desire to change their current situation is simply the difference between what a customer is experiencing or achieving now (their existing situation) and what they need or want (their desired outcome) or what they'd like to achieve.
The gap between the two is where you are invaluable!
This is your opportunity to not only add value but to make a difference to customers health and happiness.
Our challenge is to understand that gap, and develop solutions through our product knowledge.
Thank you for taking the time to learn about our quality, Swisse Skincare Range today.
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SWISSE SKINCARE
MADE FROM PREMIUM QUALITY NATURAL INGREDIENTS THAT SUPPORT SKIN HEALTH
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Swisse Skincare Range
The skin is our largest organ!
• It acts as an important barrier, protecting the rest of the body from infections, free radicals, chemicals, pollution, UV and other environmental factors
• As we age, the exposure to all these factors can take its toll on the health and look of our skin
Like all other organs & tissues we need to look after our skin, keeping it well hydrated and nourished
The appearance of our skin is also associated with our self-esteem and confidence. When we look good we feel good!
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Swisse Skincare Range
Do you look at the labels of the food you eat?
What about the labels of the skincare you use?
• Many consumers are concerned about the ingredients, calories, processed and artificial chemicals found in foods, but few give a second thought about what they are putting on their skin
• Just like ingesting food, ingredients in skincare products are absorbed into the body
COMMON SKINCARE TOXINS THAT ARE NOT FOUND IN SWISSE SKINCARE
Petrolatum
Sodium laureth
Formaldehyde
Dibutylphtalate
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The Natural Choice
• At Swisse we believe in pure, natural beauty . • We take pure ingredients from nature to create luxurious, nutrient-enriched
natural skincare products that are powerful and effective. • The results: beautiful, radiant skin.
The Swisse Skincare Philosophy
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The Natural Choice
Naturally high in:� Antioxidants – to counteract oxidation caused by sun
and chemicals which contributes to premature aging, excess pigmentation and inflammation
� Vitamins such as B3, C & E & Minerals – to feed the skin at a cellular level and support healthy collagen production
� Essential fatty acids –to hydrate, protect, nourish and restore
We choose ingredients that are highly effective in improving skin health
All Swisse Skincare products are:�Made from premium quality natural ingredients that support skin health�Not tested on animals�Safe and free of harmful chemicals�RSPO certified – we only use sustainable sources of palm oil
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Identifying different skin types
NormalNo signs of dryness, flakiness or excessive oil. Not sensitive
DrySkin feeling tight, flakey & can appear irritated
Blemish proneCongested skin, prone to breakouts, excess oiliness
CombinationDry or normal in some areas & blemish prone skin in other areas
Other skin type factorsSensitiveEasily breaks out into rashes, blotches or itchiness exposed to various products & ingredients
Mature (Aging)Dull, pigmented skin with reduced elasticity and moisture
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Swisse Face Range
• The Swisse Face range has been luxuriously formulated using premium quality botanicals, potent antioxidants, skin food vitamins and naturally derived active ingredients to support and maintain healthy, youthful looking skin.
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Swisse Face Range - CLEANSERS
• Three in one cleanser, toner & hydrator• Gentle rinse free makeup remover (incl. waterproof makeup)• For those who dislike the drying effects of alcohol based makeup removers
MICELLAR
MAKEUP REMOVER
SWEET ALMOND
CREAM CLEANSER
Contains Cucumber extract, glycerine & natural cleansing agents
For ALL SKIN TYPES
Contains Sweet Almond Oil, Grapefruit Seed Oil, Witch Hazel & Rice Water
For Dry Skin & All skin types
• Gentle cleanser designed to remove makeup & impurities• Nourishing cleanser with soothing natural ingredients
Cucumber extract
Sweet Almond
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Swisse Face Range - MOISTURISERS
• Hydrates, renew & protects the skin• Light-weight, non-greasy and fast absorbing
ROSE HIP
FACIAL MOISTURISER
VITAMIN E
FACIAL MOISTURISER
Contains certified organic rose hip oil, rose water, vitamin C, nourishing plant oils & Aloe
For people with NORMAL SKIN
Contains Vitamin E, Organic macadamia oil & olive squalene
For people with SENSITIVE SKIN
• Hydrates, renew & protects the skin• Contains skin calming actives ideal for calming redness &
irritation or dry & cracked skin
Rose Hip
Organic Macadamia Oil
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Swisse Face Range – ANTI-AGING
• Helps plump, nourish and hydrate skin• Reduces the appearance of fine lines
CoQ10
FACIAL MOISTURISERContains CoQ10, resveratrol, Vitamin A & B3
For people with Mature Skin
• Soothing 3 in 1 eye cream• Improves appearance of dark circles, fine lines & puffiness
under the eye area
ARGAN
ANTI-AGING EYE CREAMContains Argan Oil, Vitamin K2 & Caffeine
For people with Mature Skin & All Skin Types
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Swisse Face Range – SPECIALITY PRODUCT
ContainsMANUKA HONEY DETOXIFYING FACIAL MASK
• Natural clay based mask• Contains antibacterial properties• Formulated to purify and detoxify the skin• Assists in the removal of impurities in the skin
• For people prone to skin congestion & exposed to pollution & city dirt
• For people with blemish prone or combination skin
NZ Manuka Tree
Natural Kaolin Clay
� Manuka honey – antibacterial to heal blemishes� Charcoal – bind to toxins, pollution & impurities� Kaolin Clay – drawing and purifying
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Swisse Skincare Range
How would you recommend Swisse Skincare Range?
“If you are seeking beautiful, radiant skin but are concerned about harmful chemicals in skincare products, the Swisse Skincare Range offers a great alternative using powerful natural botanicals that are free from harmful chemicals and are not tested on animals ”
“You mentioned you’re experiencing breakouts and oily skin, Swisse have a great skincare range that we can tailor a regime to suit your skin type, using a cleanser, moisturizer and the Swisse Manuka Honey Detoxifying Facial Mask .”
“If you are looking to reduce dark circles, fine lines and puffiness below the eyes, Swisse Argan Anti-aging Eye Cream is a natural formulation that can improve the appearance of these three factors”
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Normal Skin REGIME
• CleanseMicellar Makeup Remover– Gentle, rinse free formula
• MoisturiseRose Hip Facial Moisturiser– Lightweight, non-greasy, fast absorbing
• TreatmentCranberry Antioxidant Facial Oil– Potent combination of high antioxidant oils
A customer has experienced: no signs of dryness, flakiness, excessive oil or sensitivity to products.
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Dry/Dehydrated Skin REGIME
• CleanseSweet Almond Cream Cleanser– Natural soothing ingredients
• MoisturiseArgan Facial Moisturiser– Hydrating moisturiser with natural oils
• TreatmentArgan Face Oil– Formulated to nourish the skin
A customer has experienced: Their skin feeling tight, flakey and appearing irritated
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Blemish Prone Skin REGIME
• CleanseOlive Leaf Gel Cleanser– Removes excess oil and gently
exfoliates
• Moisturise (Sensitive Skin)Vitamin E Moisturiser– Hydrating moisturiser with natural
oils
• TreatmentManuka Honey Detoxifying Facial Mask– Contains antibacterial compounds
A customer has experienced: Congested skin, several breakouts & excess oiliness
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Anti-Aging REGIME
• CleanserMicellar Makeup Remover– Gentle, rinse free formula
• MoisturiserCoQ10 Facial Moisturiser– High in vitamins & antioxidants
• Treatment/Eye CreamArgan Anti-Aging Eye Cream– Soothing 3-in 1 formula (ant-aging,
soothing, antioxidant)
A customer is seeking: Prevention of premature aging. They are experiencing dull, pigmented skin and skin lacking elasticity and moisture.
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New Swisse Skincare Lines
An exciting new era for Swisse Skincare, offering a suite of innovative products with more potent active ingredients, better performance, and each having a key point of difference from competitors.
Coming SoonNew Innovation!
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Swisse Skincare Range
Based on what you have learned today I hope that you see the benefits in recommending Swisse Skincare Range
Remember that the range has sophisticated effective formulations using the best nature has to offer, with products for different skin types.
In 25 words or less, Swisse Skincare:
� Are premium, natural products with RSPO certified ingredients� Not tested on animals � Safe & free of harmful chemicals & preservatives
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� Sophisticated effective formulations using the best that nature has to offer
� The expertise and buying power of Swisse, the leading vitamin brand
� Massive advertising campaign with the beautiful Ash Hart
� Made from premium quality natural ingredients that support skin health� Not tested on animals� Safe and free of harmful chemicals� RSPO certified – we only use sustainable sources of palm oil
Thank you for recommending Swisse!
In Summary
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