sophit onkaeo ed.d. from phranakhon rajabhat university

Sophit Onkaeo

Ed.D. from

Phranakhon Rajabhat University

Design of Information Technology Systems for Knowledge Management

in Thai Public Organization to Improve the Public Sector

Management Quality

Thesis Advisor: Dr. Surin Cortong

Ed.D. from Phranakhon Rajabhat University.

Background of the research

The Social currently is knowledge – based society and economy

The organization to growth up must have to create, distribution and to use knowledge for the driving core of organization

The government has setup management knowledge in a royal decree 11 to keep the public organizations is learning organizations for development personality in the organizations

The knowledge have gain more importance with the organization.

Background of the research

To study the status and requirement of

information technology systems for knowledge management in Thai Public Organization to Improve the Public Sector Management Quality

Research Objectives

To obtain the model of information technology systems for knowledge management in Thai Public Organization to Improve the Public Sector Management Quality

To design the information technology

systems for knowledge management in Thai Public Organization to Improve the Public Sector Management Quality.

Research Methodology

The research methodologies were qualitative research which researcher to set up method of research including.

A. Research Format  

As mention, we use qualitative research by content analysis from documents, interview executives, and experts

B. The population and sample  The population : The population from executive 10 in the organizations

The sample : The sampleresearcher sampling from executive 10 in the organizations by fixed effect sampling and then sample 10 executives

C. Research Tool Researcher designs tools for collection data including content analysis, Interview and record the discussion group

D. Collecting Data The data were collected using the tools content analysis from document, interview from interview 10 executives and record the focus group discussion from 13 experts from ICT, KM and statistics within and outside

E. Data Analysis

Data was analyzed using content analysis from tools content analysis, interview and record the focus group discussion

This research found that public sector organizations there are:

To store of knowledge in the electronic

To link integration of information

To develop human resources for the knowledge and skills in practice

Research Result

After a panel which includes 13 specialists was setup under the name “Focus Group Discussion” which is responsible to check and monitor. found that “the model information technology systems for knowledge management in Thai public organization to improve the public sector management quality”

Input : Data Entry the knowledge Process : Process Data in the Database Output : Information of Knowledge in the Database Feedback : Feedback from the users

The management process including:

You can look the management process in the finger

KM-MOJ

1. Membership

3.Article

9.Search engine

4.Calendar Activity

5.Links

6.Webblog

7. Downloads

8.Chat10.Video

11.Document Management

System

13.Social Networking

2.News / Information

14.Social Media

15.Mobile Phone

12.FAQ

16.Webboard

Tablet

PDA

Smart Phone

Web server Database server

Laptop PC

INTERNET

Desktop PC Desktop PC

Tablet

PDA

Smart Phone Laptop PC

Desktop PCSwitch

Switch

Firewall

Studied and analysis from strategic of office of the Permanent Secretary for set topic knowledge

Presentation to committee of knowledge management of office of the Permanent Secretary

Finding personal inside 1. Executive 2. Expert 3. duty

Finding personal outside1. Professor 2. Teacher

Transfer knowledge 1. Tacit Knowledge 2. Explicit Knowledge

Check content of knowledge

Information Systems for Knowledge Management of Ministry of Justice According to Public Sector Management Quality

No Yes

Chare and change knowledge with the new model technology

INP

UT

PR

OC

ES

S

OU

TP

UT

Fe

ed

ba

ck

KM Database

Input to Database

KM-MOJ including 16 Systems

We can using easy and convenience which can use with such as:

- Mobile Phone - Smart Phone - PDA - Tablet - Desktop PC - Laptop PC

Chare and Change knowledge

Researcher is confident and hope that

This research will be very useful and helpful if applied appropriately in the organization and will be able to meet the requirements of the people within and outside the agencies both locally and globally.

The End Presentation

Q/A

By email: Sophit_tm4@hotmail.com

23

Thank you

very much