southern mailer focus group edward phelan vice president delivery operations united states postal...

Southern Mailer Focus Group

Edward Phelan

Vice President Delivery Operations

United States Postal Service

DELIVERY TYPE UPDATE

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Delivery Trends

• Gradual decrease of 0.2% per year over 8 year cycle

• Other modes of delivery have increased with new growth

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Curb / Centralized Delivery

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City Routes

• Over 4 million additional deliveries

• 3.29% growth rate

• While still reducing number of routes

• Cost reduction

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Delivery Attributes

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Benefits of Centralized Delivery

• Increased efficiencies and cost savings

• Increased security at the mailbox with locking doors

• Less rolling and folding of large mail pieces

• Built in parcel lockers leads to more successful first attempt deliveries

• Fewer trips to the post office to retrieve left notice items

FUTURE OF DELIVERY

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Mailbox of the Future

Urban mailboxesUrban mailboxes Suburban mailboxesSuburban mailboxes

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WiFi Mailbox

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Variety of Design Options

• Blend into the feel of a neighborhood

• Allow convenient and secure pickup options

• Keyless• Available 24/7

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New and Future Technology

• Premium Forwarding Service• MetroPost – same day delivery• Notifications when mail is available• Multiple options for receiving mail• Flexibility for afternoon package pickup• Keyless lockers

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Other Parcel Locker Solutions

United StatesAmazon Locker

Located in major

US cities

Emailed or texted code.

No preregistration

Secure retail locations such as 7-Elevens and grocery

stores

France

Cityssimo

2,500 lockers

31 cities

Smartcard with preregistration

Retail sites and dedicated

storefronts

Germany

Packstation

2,650 lockers

1,600 cities

Smartcard and PIN with

preregistration

Street fronts, railway

stations, supermarkets, gas stations

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Grocery Delivery

• Deliveries arrive in convenient insulated totes

• Customers schedule delivery windows throughout the day

• Other deliveries to the address can be combined