standard mail service standards mtac work group #114 march 14, 2007 kurt kramer operations...

STANDARD MAIL SERVICE STANDARDS

MTAC Work Group #114 March 14, 2007

Kurt KramerOperations Specialist, Network Development & Support

AGENDA

Current Standard Mail Service Standards

Business Rules Used To Develop Standard Mail Standards

Volume Distribution Across Standard Mail Service Standards

CURRENT SERVICE STANDARDS

Service standards are officially defined as “A stated goal for service achievement for each mail class.”

Established between originating 3-digit ZIP Code and destinating 3-digit ZIP Code 850,950 O/D pairs

915 originating 3-digit ZIP Codes Military ZIP Codes do not have originating standards

930 destinating ZIP Codes

Applied based on point of entry

Standards range from 3 to 10 days Based on mileage from the origin

Zones – maximum distance (mi)

1 – 50

2 – 150

3 – 300

4 – 600

5 – 1,000

6 – 1,400

7 – 1,800

8 – Over 1,800

STANDARD MAIL SERVICE STANDARD BUSINESS RULES

STANDARD MAIL SERVICE STANDARDS (FROM ORIGIN 200)

STANDARD MAIL SERVICE STANDARDS (DEST 941)

Entry Examples

Entered at Service Standard

Origin (Washington)

10 Days

DBMC (Oakland)

4 Days

DSCF (San Francisco)

3 Days

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

3 4 5 6 7 8 9 10Standard Mail Service Standards (Days)

Vo

lum

e (%

)VOLUME DISTRIBUTION – STANDARD MAIL

~ 80% receives 3-5 day Standard

*Note: this graph represents the volume of mail on the O/D pairs with the corresponding service standard, it does not represent actual service achievement.