state/local government cloud case study

Panama City’s Cloud Success

Richard FerrickNetwork Administrator

Panama City, Florida

Panama City’s Cloud Transition

• 2008 - Adoption of Cloud Computing• Deployment Strategy • Challenges During Transition

• Where We Are Today

Panama City’s Cloud Today

• Leverage Cloud for:• Cost savings• Increased Collaboration• Remote Access• State of the art apps

• Retain controls and protect city assets

• Google Docs is our Cloud File Server• Needed IT Controls like on-premise

Cloud Data Protection

• Access Management• Monitoring & Alerts• Audit• Compliance

• Data Migration• History & Change

Reports• Data Vault (WORM)

• Inventory• Search & Export• Usage &

Collaboration Reports

Google Docs

Data Governance Data Protection Data Analytics

Google Apps Marketplace• Google’s strategic choice in offering advanced specialized

solutions for customers• Following the success of the App Store• Customers benefit the most from a wide choice of solutions

Aprigo CloudLock Global DirectoryHelp Desk Scan Integration

Panama City’s Use of Marketplace Apps

Marketplace Example: CloudLock (by Aprigo)

• CloudLock - great example of how the marketplace extends the Google Apps solution.

• CloudLock - provides visibility & control into Panama City’s Cloud - Google Docs

• Visibility & Control of all domain docs• Usage & Collaboration analytics• Operational efficiency• “Build vs Buy”

Running Government in the Cloud

Google Calendar Google Docs Google VideoGoogle SitesGmail

How we use it…

Running Government in the Cloud

Branded YouTube channel hosting all public meetings in their entirety.

• Standardized iGoogle Page• Google Apps Core Components

The Employee Start Page

Running Government in the Cloud

Running Government in the Cloud

• Public facing web site using Google Sites

• Site updates more frequent

The City's Website

Running Government in the Cloud

• Quick distribution• Less effort

Simplified Public Records Request

Running Government in the Cloud

Training in the Cloud

• Google Apps• Human Resources• Police and Fire

Cloud Computing Impact

Moving core messaging and collaboration to the cloud• Enables new avenues of communication• Apps are always being improved upon without using valuable

IT resources.• Citizens have the ability to stay more informed