technology risk management simulation - mahesh

Transforming theWay We Learn.

Mahesh

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2 Agenda

Trends in Learning

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IT Risk Pro Game

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Welcome to the latest pedagogy!

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3 Emerging Trends in Learning

MOOCs

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Personalized Learning

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Flipped Classrooms

4 MOOCs - Challenges<5% completion rate on average!

Content Access

Experience??Coursera Completion Rate

5 In Summary…KNOWLEDGE SKILL

ACTION ??

6 Before Flying…

Diminishing Attention Spans…7

8 Maslow’s HierarchyTRADITIONAL

Maslow’s HierarchyTHE CURRENT MODEL…

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So, what’s the solution…?

Gamifying learning?11

Gamifying learning?12

…No, Context is crucial!13

What we came up with…

IT Risk Pro Simulation15

Organizational ‘Thinking’16

IT Risk Pro Simulation17

Ready to Manage Risks of a Company?

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Feels Familiar?19

Risk / Reward Ratios

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PROCESS IMPROVEMENT EXPERIMENTS

RENEWAL TRANSFORMATION

Short-term profitability Long term growth

Shared Infrastructure

Business Solutions

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Characterizing IT investments

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Investment Type Drivers Sample initiatives

Transformation A core infrastructure that is inadequate for desired business model

- ERP implementation- Building data warehouses- Implementing middleware layer

Renewal Opportunity to reduce cost or raise quality of IT service

Upgrading technology standardsRetiring outdated systems and technologies

Process improvement Opportunity to improve operational performance

Employee self serveStreamlining IT processes

Experiments New technologies, new ideas, new processes, new business models

Testing demand for new productsTesting pricing strategy

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Risks in an IT environment22

Value of Information

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The value of information comes from the characteristics it possesses:

• Availability

• Accuracy

• Authenticity

• Confidentiality

• Integrity

• Utility

• Possession

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Valuing Information

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• Information value grows with use

• Information value is not stable•

Information value grows with accuracy•

Information increases in value when combined with other information

•Information value does not drop with use

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Risk AssessmentQualitative Risk Assessment

Risk is defined in subjective, qualitative terms due to the uncertainty in likelihood and impact values.

Difficulties

1.Evaluating likelihood and impact of risks qualitatively, without bias.2.Same scales to be used in the assessment of multiple risks

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Risk Management Strategies

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MitigationFix the flaw or provide compensatory control to reduce the likelihood or impact associated with the flaw.

TransferenceTransference is the process of allowing another party to accept the risk on your behalf. This does not decrease the likelihood or fix any flaws, but it does reduce the overall impact on the organization.

AcceptanceAcceptance is the practice of simply allowing the system to operate with known risks.

AvoidanceAvoidance is the practice of removing the vulnerability of the system or remove the system itself.

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Summary• Risk / Reward Ratio

• Create a portfolio of risks

• Develop a risk management plan

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• MOOCs and e-learning good for democratizing content but lack experience

• Use Experience to motivate• Immersive gamification to engage with audience better• Provides a safe learning environment for managers• Converting a 2x2 matrix into an immersive game that

managers can play and learn at the same time

Key Takeaways28

Thank You

“To Experience is to Learn. Everything else is just information.”

Our Philosophy

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Appendix

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Co{de}tective!31

Our Offerings

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We have three core experiential learning offerings -

1 2 3

Products Programs Pillars

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Our Products

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We enable continuous learning through a portfolio of experiential learning products

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Business Simulation Animated Video Based Learning

Casestudy Platforms Gamified e-Learning Capsules

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Our Programs

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We offer 20+ off the shelf experiential learning training programs

Some of our simulation based training programs run by us under the four major themes -

• Leading Successful Change• The Adaptive Leadership Program• Leading Without Authority• Influencing Skills• Big Picture Thinking• Achieving Excellence in Strategy Execution

Leadership and Strategy

• Managing Projects for High Impact• Technology Risk Management• Managing Technology Transformation• Governing IT for Value Maximization

Technology Management

• Financial Acumen for Non-finance Managers

Finance and Accounting • Leading successful Sales Teams• Consultative Selling• Advance B2B Marketing

Sales and Marketing

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