the impact of trends in the ict market on project management
Post on 27-Jun-2015
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Trends in learning – A summary of how we areTrends in learning – A summary of how we are seeing the learning space evolving from across our client base
* Frost & Sullvan’s Future Global ICT Trends * Trends in Learning & Development
How MegaTrends are driving the development requirements of Project Managers in the ICT industry
* Trends in Learning & Development* Trends in Project Management
1“We accelerate growth”
These are the Mega trends we see impacting ICT in the future
Wireless Intelligence: Wireless technology enabled byadvancement in cellular networks, satellite networks,RFID, Wi-FI and WiMax will lead to IT infrastructure and
SMART Clouds: The Next Trend in CloudComputing: The next paradigm shift in cloudcomputing will be the advent of SMART Clouds.These flexible customized clouds can address aparticular business (or personal) need for a specific
,other services to be 80% wireless on a single integratedplatform in 2020. With real-time video surveillance, virtualMonitoring and secure, high-speed, wireless datanetworking, this intelligence will be managed by a centralserver which commands different emergency services todetect, react, prepare, respond and even predict events.
‘S” Governance
‘S’ ‘S’
Citizen SMART Cities and SMART Infrastructure: With thed f h l d i f d l
particular business (or personal) need for a specificperiod of time and can be integrated with existing on-premise IT infrastructure base - seamlessly andsecurely. This new cloud momentum is expected tothrow open new business models leading to aconfluence of new technological applications andopportunities for software vendors
‘S’ City Planning
‘S’ Energy
SBusiness
‘S’ Mobility
‘S’ Buildings
advent of technology and infrastructure development,there will be a shift from “GREEN” to “SMART” concept.Some of the SMART initiatives will find its way intoelements of Energy, Technology, Grids, Cars, Buildings,Utilities and Infrastructure. Energy efficiency and zeroemissions will be the basic premise of such initiatives.
opportunities for software vendors.
Generation Y: Most educated, affluent, assertive andIT literate generation in history, these digital natives
‘S’ ICTMobility
SPACE JAM: Future of Satellites: With the launchof GALILEO, and around 900 new satellites by 2020,new navigation and communication technologies willbe enabled, leading to multiple innovations inMachine-to-Machine (M2M) communications, Mobile
between 15 – 35 years will have distinct values, beliefs,attitudes, lifestyle and behavioural patterns influencingproduct, technology development and marketingstrategies in 2020. Constituting 34% of global populationin 2020, Generation Y will be the most adaptive tochange, ready to experiment with new technologies withhigh purchasing power Particularly in emerging markets
Machine to Machine (M2M) communications, MobileSatellite Services (MSS), and increase in broadbandspeed.
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high purchasing power. Particularly in emerging markets,these young people provide a huge opportunity
These are the Mega trends we see impacting ICT in the future (Cont...)
Innovative Technologies of the Future: The next G S i li ti Th t l tf f i l t kiInnovative Technologies of the Future: The nextemerging technologies to watch out for will be in areas ofnanomaterials, flexible electronics, lasers, SMART materialsand so on, These technologies will drive multipleapplications and present a potentially high ROI forcompanies in 2020.
Geo-Socialization: The next platform of social networkingwill rely on geographic services and capabilities such asgeocoding and geotagging. These collaborative webmapping techniques will result in new trends of networking,digital marketing and innovative ways of socializingfurthering the evolution of interaction between individualsand organizationsand organizations.
Future Broadband Applications: Around 50 billiondevices will be connected by broadband in 2020 with
Reverse Brain Drain and CXO Positions inDeveloping Economies Mostly evident in countries
devices will be connected by broadband in 2020 withinnovative applications in healthcare, business, educationand entertainment sectors. Evolving Artificial Intelligence(AI) and broadband technologies will lead to sophisticationof major applications resulting in virtual companies,business conferences, defence simulation, virtualclassroom and even virtual space tours to name a few
like India and China, reverse brain drain as a conceptimplies a massive reversal of highly educated andskilled workers back to their homeland. This trend willalso see proliferation of non-resident population fillingup CXO jobs and salaries and benefits in thesecountries will eventually outstrip the Western World.Man E opeans and Ame icans ill seek jobs inclassroom and even virtual space tours to name a few. Many Europeans and Americans will seek jobs inthese developing countries in the future.
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This is how we see the learning space evolving involving cross-industry trends
Need to reduce costs to remain competitive without d l lLower cost base of competition
from growth economies
impacting delivery or quality
Need to focus on value rather than price
Need to maximise people as a business asset
Need to increase customer centricity to align product portfolio with customers strategy
Maturing products in established markets
Need to adopt a service orientated business
Need to manage business profitably through transition
Need to drive innovation to create next generation products based on market attractiveness
Need to develop new acquisitions, partnerships and channels to market for new regions
Growth opportunities in emerging markets (BRIC+)
Need to align marketing and sales to drive demand creation in new regions
Need to integrate new businesses quickly and
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effectively to realise benefits
These needs can be segmented in to three key themes, each with its related challenges
The GROWTH challenges The INNOVATIONchallenges
The LEADERSHIPChallenges
Need to increase customer centricity to align business plans – sales excellence in mature markets to put the customers drivers at the start of the business development planning
g
Need to reduce costs to remain competitive without impacting delivery – innovate to do more with less
g
Need to develop new acquisitions, partnerships and channels to market for new regions – informed and agilethe business development planning
process
Need to focus on value rather than price – Value based marketing pricing
innovate to do more with less
Need to adopt a service orientated business – innovation in the business model and culture (Structural Process
for new regions informed and agile leadership teams
Need to maximise people as a business asset – developing a Talent infrastructure to retain existing talent price Value based marketing, pricing
and selling of products and services
Need to align marketing and sales to d i d d ti i i
model and culture (Structural, Process and People)
Need to drive innovation to create next generation products based on
gand a coaching culture to develop talent
Need to manage business profitably through transition – increased
drive demand creation in new regions – Sales and Marketing alignment to optimise focus on which market opportunities to pursue
market attractiveness -Innovation as a business capability (Ideation + Assessment + Commercialisation)
commercial awareness at all levels
Need to integrate new businesses quickly and effectively to realise benefits – getting the job done by
ki lt l hi lworking across cultural, geographical and operational boundaries
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These are a selection of trends that are driving the growth in demand for developmental programmes in certain subjects
Growth related programmes
Innovation related programmes
Leadership related programmesp g
Customer-centric Consultative Selling (CCS)
p g
Ideation and creativity
p g
Coaching and mentoring skills
Sales excellence benchmarking
Value based marketing/sales/pricing
Innovation management (how to farm lightning)
Innovation as a business capability
Commercial awareness simulations
Talent acceleration programmesmarketing/sales/pricing
Sales and Marketing alignment
Innovation as a business capability (Open vs Closed innovation)
Social media insights
Decision making
Understanding our customers
Customer service excellence
Commercialisation of technology
Working across cultures / diverse teams
Rapid team buildingBuilding value from IP
Rapid team building
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Project Management Key Themes
PAST Organisations are moving away from investing purely in project management certification training e.g. Prince, Prince 2, PMP etc
PRESENTCurrent theme is to include development in the following areas:
PRESENT Leadership skills - in order for project managers to successfully execute projects then they need skills to be able to lead & influence others
i l kill b ll hCommercial skills – To be more commercially aware. Learning how to build a business case, present a business case, understand basic financial fundamentals
il j k h ld lAgile Project Management - encourages stakeholder involvement, feedback, objective metrics and effective controls.
Competency Models – helping to define ‘good practise’ competencies h h l i h i di id l kill i h h dthen helping to measure the individuals skills against where they need to
be.
Change Management – projects usually drive change which mean d d t di f h t h f ll
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managers need an understanding of how to manage change successfully
Learning modality Type of learning Knowledge Competence Competence Learner style
Our approach to developing optimal blended learning solution
Learning modality Type of learning Knowledge transfer
Competence development
Competence implementation
Learner style preference
Facilitated Workshop • • • • • • Pragmatist & Activist Traditional classroom • • • • • • Theorist & Activist Bite sized • • • • • • Pragmatist & Theorist
Face to faceg
Assessed simulation • • • • • • Activist Business games • • • • • • • Theorist & Activist
Face to face
Coaching intervention • • • • • • Pragmatist & Reflector Broadcast webinar • • • • • Theorist
bInteractive webinar • • • • • • PragmatistCollaboration • • • • • • Activist Remote coaching • • • • • • Reflector
Virtual
On-demand coaching • • • • • • Pragmatist Level 1 – Knowledge (30% interactivity) • • • • • TheoristLevel 1 – Knowledge (30% interactivity) • • • • • TheoristLevel 2 – Comprehension (50%) • • • • • Theorist Level 3 – Application (60%) • • • • Theorist & Activist
E-learning
Level 4 – Complex simulation (90%) • • • • • • Activist Structured programme • • • • • Theorist & Reflector
Di t l ip g
Distance learningOn demand resources • • • • • Theorist & Reflector OTJ learning • • • • • • • Pragmatist Synchronous
support OTJ mentoring • • • • • • • Pragmatist & Activist Ask the expert/Thought leader • • • • • • Pragmatist
• Sub optimal option
Social media, Wiki’s, Blogs and VLogs • • • • • • Reflector & Pragmatist Learner networks • • • • • • • Pragmatist & Reflector
Asynchronous support
OTJ troubleshooting / FAQ / How do I? • • • • • • • Pragmatist
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p p
• • Moderate learning option
• • • Optimal learning option
Contact details
If you have any questions or feedback, please feel free to contact me di tldirectly
Martha LewisMartha LewisAccount ManagerFrost & SullivanTel: 00 44 (0) 207 915 7837Tel: 00 44 (0) 207 915 7837Email: martha.lewis@frost.com
Thank you.
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