the soft skill salsa
Post on 05-Dec-2014
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Geoff Crane, edge.papercutpm.com
trust is informed byother relationships
trust has boundaries
trust is currency
Questions of
Questions of
Questions of
Questions of
trust is earned
trust is incremental
trust is easily broken
trust is about the buyer
• Can’t perform the work personally• Can’t know all the subject matter• Can’t order people around or make demands
• Bound to deliver
influence without
Wants
Knowledge
Skills
• Be honest• Pay on time• Don’t abuse goodwill• Don’t knowingly create problems• Don’t be odious
Stakeholders Team Members
Executives Vendors
Stakeholders Team Members
Executives Vendors
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