three technologies for museum visitors

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A keynote address on three technologies to improve the museum visitor experience: responsive, sharing, and mission-driven. Presented by Nina Simon of Museum 2.0 at the California Association of Museums conference on March 4, 2010 in San Jose.

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three technologies for the future of museums

nina simon, museum 2.0nina@museumtwo.com

@ninaksimon on twitter

slides at: http://bit.ly/reflecttech

(and the future is now)

Image by Michael Molenda on Flickr

when it comes to technology, what’s good is more important than what’s new.

what’s good for visitors?

three technologies for visitors

✴ be responsive

✴ let me share my experience

✴ help me connect to the mission

three technologies for visitors

✴ be responsive

✴ let me share my experience

✴ help me connect to the mission

less like this more like this

how do you know if someone has been to your museum before?

Photo by Jessie Cutts on Flickr

how do you know if someone is a member or special visitor?

how can you help visitors find experiences that will be most valuable to them?

ilikemuseums.com

are recommendation engines too limiting?

curated recommendation engines

recommendation engines with other values

As serious readers, books make our world. A shared book is a sort of shared space between two people. As far as I’m concerned, the more of these the better. So, in the spirit of unity and understanding, why not enter your favorite book, then read its opposite?

-Tim Spaulding, Librarything

Chicago History Museum Staff of Life grocery store

web 2.0 is software that gets better the more people use it

-Tim O’Reilly, technologist and publisher

Ontario Science Centre

an exhibit that gets better the more people use it?

Worcester City Gallery and Museum

an exhibit that gets better the more people use it?

Worcester City Gallery and Museum

an exhibit that gets better the more people use it?

Worcester City Gallery and Museum

an exhibit that gets better the more people use it?

three technologies for visitors

✴ be responsive

✴ let me share my experience

✴ help me connect to the mission

Photo by Dimitry van den Berg

Photo by Dimitry van den Berg

I like to think of museums as making history and art accessible to all; with photo restrictions, it can be an elite crowd. Imagine how a passion for art could be spread when someone, largely "ignorant" of art gets excited by a co-worker's pics and saves up and plans a trip to see a work, or works, that they would not otherwise see in their lifetime? And takes pics to send to their friends? Or someone who could never possibly afford to travel to great museums can live vicariously through a friend? This is making art accessible!

Roberta, world traveler

sharing on other platforms

Chicago Children’s Museum

three technologies for visitors

✴ be responsive

✴ let me share my experience

✴ help me connect to the mission

The mission of The New York Public Library is to inspire lifelong learning, advance knowledge, and strengthen our communities.

The mission of The New York Public Library is to inspire lifelong learning, advance knowledge, and strengthen our communities.

Jessica PigzaRare book librarian

Jessica PigzaRare book librarian

Josh GreenbergDirector of Digital Strategy

blog

http://www.nypl.org/blog_series/hand-made

blog

blog

video

http://www.nypl.org/av_display/series/47883

video

Photo by Shira Kronzon on Flickr

Photos by Shira Kronzon on Flickr

My boss knows that I find this to be very satisfying, but he also recognizes that it’s a good thing for the institution in general. He is one of the people who recognizes the connection between handicraft and history and rare books.

inspire lifelong learning, advance knowledge, and strengthen our communities

what technology will help visitors connect to your mission? what technology will be genuinely useful and delightful for them?

continue the conversation...@ninaksimon

nina@museumtwo.comhttp://bit.ly/reflecttech

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