top 6 sure-fire ways to derail your rca program

Sure-Fire Ways to Derail Your Root Cause Analysis Program

TOP 6

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These top 6 sure-fire ways to derail your

RCA program will help you identify

your obstacles, and allow you to develop

a plan to overcome them.

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1Don’t use it

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The organization commits to the training, creates an expectation of use but ends up not following

through on commitments.

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It is very frustrating for employees when their expectations are raised

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It is very frustrating for employees when their expectations are raised

but they are not given the time to apply their new skills in the workplace.

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2Don’t support it

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RCA Programs require structures that

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RCA Programs require structures that support the training,

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RCA Programs require structures that support the training, that mentor

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RCA Programs require structures that support the training, that mentor and provide feedback on the journey towards application of excellence.

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Having these structures in place will subsequently define exactly when an

investigation needs to take place.

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Without support for the chosen process the expected outcomes are rarely delivered.

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Without support for the chosen process the expected outcomes are rarely delivered.

EXPECTATION

Infinity Bridge, Stockton-on-Tees, England, United KingdomSource: http://www.tonyworobiec.com/infinity-bridge-stockton

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Without support for the chosen process the expected outcomes are rarely delivered.

EXPECTATION OUTCOME

Infinity Bridge, Stockton-on-Tees, England, United KingdomSource: http://www.tonyworobiec.com/infinity-bridge-stockton

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3Don’t implement solutions

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The requirements for corrective action have not been imposed

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The requirements for corrective action have not been imposed

and therefore the problem event has recurred.

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Why would employees want to facilitate or be involved in RCAs

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when history indicates that nothing happens from the efforts

expended in this pursuit?

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4Only implement soft solutions

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Why are the soft controls implemented instead of

the hard controls?

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Perhaps it’s because soft solutions don’t cost much and can be easily implemented,

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Perhaps it’s because soft solutions don’t cost much and can be easily implemented,

Cheap & easy fix

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Perhaps it’s because soft solutions don’t cost much and can be easily implemented,

creating an image that the organization is actively

doing something about the problem.

Cheap & easy fix

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However there is certainly no guarantee of preventing recurrence of

the problem if only the soft controls are implemented.

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5Continue to blame people

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The easy way out is to point the finger at somebody.

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The easy way out is to point the finger at somebody.

But will knowing who did it,

actually prevent recurrence of the problem?

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You must ask a different question;

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how do we control what people do?

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You can control them,

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You can control them, or more correctly their actions,

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You can control them, or more correctly their actions,

by executing the following:

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Train the staff members.

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Put in the right procedures and protocols.

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Provide clear guidelines into what they can or can’t do.

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Create standard work instructions for everyone to follow and clearly establish the rules that must be adhered to.

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6Don’t measure anything

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When management doesn’t implement or audit a process for completed RCAs

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When management doesn’t implement or audit a process for completed RCAs

it sends a strong message that there is little or no interest in the work that is being done to complete the analysis.

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6Don’t measure anything

Can you identify with some of these obstacles?

1Don’t use it

5Continue to blame people

3Don’t implement solutions

2Don’t support it

4Only implement soft solutions

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Want to learn more about how to set up

your RCA program for success?

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WE CAN HELP

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WE CAN HELP You

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ARMS Reliability can cover all your RCA needs

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ARMS Reliability can cover all your RCA needs

A range of training courses available for: Participants, Managers, Facilitators, and Lead Facilitators.

© ARMS Reliability

ARMS Reliability can cover all your RCA needs

A range of training courses available for: Participants, Managers, Facilitators, and Lead Facilitators.

Customization of training tailored to your industry or company specific problems

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ARMS Reliability can cover all your RCA needs

A range of training courses available for: Participants, Managers, Facilitators, and Lead Facilitators.

RealityCharting® software to provide a more efficient review process, increased proficiency, shortened investigation cycle times, and improved stakeholder confidence

Customization of training tailored to your industry or company specific problems

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ARMS Reliability can cover all your RCA needs

A range of training courses available for: Participants, Managers, Facilitators, and Lead Facilitators.

A range of services available including: RCA Program Audits, Investigation Audits, Program Review & Development, Investigation Services

RealityCharting® software to provide a more efficient review process, increased proficiency, shortened investigation cycle times, and improved stakeholder confidence

Customization of training tailored to your industry or company specific problems

© ARMS Reliability

ARMS Reliability can cover all your RCA needs

A range of training courses available for: Participants, Managers, Facilitators, and Lead Facilitators.

A range of services available including: RCA Program Audits, Investigation Audits, Program Review & Development, Investigation Services

Embedded RCA experts available

RealityCharting® software to provide a more efficient review process, increased proficiency, shortened investigation cycle times, and improved stakeholder confidence

Customization of training tailored to your industry or company specific problems

© ARMS Reliability

ARMS Reliability can cover all your RCA needs

A range of training courses available for: Participants, Managers, Facilitators, and Lead Facilitators.

A range of services available including: RCA Program Audits, Investigation Audits, Program Review & Development, Investigation Services

Integration of RCA training with other initiatives like incident investigation, human factors analysis, six sigma, change management, 8D approach, 5 Whys

Embedded RCA experts available

RealityCharting® software to provide a more efficient review process, increased proficiency, shortened investigation cycle times, and improved stakeholder confidence

Customization of training tailored to your industry or company specific problems

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View our free on-demand webinar to gain insights and tactics on how to ensure your

RCA program delivers value

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