transition to management: the other side of the desk

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Transition to ManagementThe Other Side of the Desk

January 20, 2015

©2015 NetSpeed Learning Solutions

© 2015 NetSpeed Learning Solutions. All rights reserved.

Objectives

• Identify specific leader behaviors linked to the Leadership Guidelines

• Stay balanced and on track in the face of shifting priorities and unpredictable challenges

• Lead with confidence in a virtual world

© 2015 NetSpeed Learning Solutions. All rights reserved. 3

Housekeeping

• Close other programs.

• Use Chat to send a message to the Presenters.

• Interact using Chat, Polling, and Status Icons.

• To maximize your screen size, press F11 now.

© 2015 NetSpeed Learning Solutions. All rights reserved.

Send a Chat Message

© 2015 NetSpeed Learning Solutions. All rights reserved.

Send a Chat Message

© 2015 NetSpeed Learning Solutions. All rights reserved.

Status Icons

© 2015 NetSpeed Learning Solutions. All rights reserved. 7

Opening Poll

What is driving your organization’s desire to

develop your new leaders?

© 2015 NetSpeed Learning Solutions. All rights reserved. 8

Opening Chat

What is the toughest challenge new leaders

face?

© 2015 NetSpeed Learning Solutions. All rights reserved. 9

Leadership Assessment

Have you downloaded and completed the Leadership Assessment tool?

http://netspeedlearning.com/leadership/assessment/

© 2015 NetSpeed Learning Solutions. All rights reserved. 10

The Gap

75% of organizations cite leadership

development as important

23% say they are effective at developing

leaders internally

Source: i4cp

© 2015 NetSpeed Learning Solutions. All rights reserved. 11

Leadership Development

“Given the volatility of the last

year and the accelerated pace of

change in the economy,

companies should be treating

leadership development as both

an urgent survival tactic and a

business opportunity.”

Jay Jamrog

SVP/Research

i4cp

© 2015 NetSpeed Learning Solutions. All rights reserved. 12

Demographic Shift

• Every single day, more than 10,000 baby

boomers reach the age of 65.

• This will be true every day for the next 19

years.

Lada Nikravan

CLO

© 2015 NetSpeed Learning Solutions. All rights reserved. 13

Training Your Leaders

© 2015 NetSpeed Learning Solutions. All rights reserved.

NetSpeed Leadership 2®

1. Face-to-face Classroom Training (24, 3-hour modules)

2. Webinar Training modules (24, 90-minute sessions)

3. Post-class online reinforcement tools

4. NetSpeed Administrator™(to report the impact of training)

© 2015 NetSpeed Learning Solutions. All rights reserved. 15

Gyroscope

A device that keeps you

aligned as you are pulled

in many directions

© 2015 NetSpeed Learning Solutions. All rights reserved. 16

The Guidelines:

Your Leadership Gyroscope

1. Create an Optimistic Climate

2. Promote Collaborative Relationships

3. Encourage Exceptional Performance

4. Focus for High Impact

5. Cultivate Trust

© 2015 NetSpeed Learning Solutions. All rights reserved. 17

Leadership Strength

© 2015 NetSpeed Learning Solutions. All rights reserved. 18

Leadership Guidelines

1. Create an Optimistic Climate

2. Promote Collaborative Relationships

3. Encourage Exceptional Performance

4. Focus for High Impact

5. Cultivate Trust

© 2015 NetSpeed Learning Solutions. All rights reserved. 19

A leader’s mood is contagious and sets the tone for the work climate

Create an OptimisticClimate

How does the leader’s mood set the tone for a team?

© 2015 NetSpeed Learning Solutions. All rights reserved. 20

Leader Behavior:

I frequently find ways to celebrate the progress made by teams and individuals.

Create an OptimisticClimate

What advice would you give a new manager who wanted to celebrate more?

© 2015 NetSpeed Learning Solutions. All rights reserved. 21

Leadership Strength

© 2015 NetSpeed Learning Solutions. All rights reserved. 22

Leadership Guidelines

1. Create an Optimistic Climate

2. Promote Collaborative Relationships

3. Encourage Exceptional Performance

4. Focus for High Impact

5. Cultivate Trust

© 2015 NetSpeed Learning Solutions. All rights reserved. 23

Promote Collaborative

Relationships

Open-handed give and take is mandatory in an effective, fast paced, organization

What evidence tells you that open-handed give and take is the norm in an organization?

© 2015 NetSpeed Learning Solutions. All rights reserved. 24

Promote Collaborative

Relationships

Leader Behavior:

I actively encourage honest feedback and input from others.

5 – Frequently

4 – Sometimes

3 – Occasionally

2 – Rarely

1 – Almost Never

© 2015 NetSpeed Learning Solutions. All rights reserved. 25

Leadership Strength

© 2015 NetSpeed Learning Solutions. All rights reserved. 26

Leadership Guidelines

1. Create an Optimistic Climate

2. Promote Collaborative Relationships

3. Encourage Exceptional Performance

4. Focus for High Impact

5. Cultivate Trust

© 2015 NetSpeed Learning Solutions. All rights reserved. 27

Encourage Exceptional

Performance

The competitive landscape requires that we set and consistently achieve stretch goals

© 2015 NetSpeed Learning Solutions. All rights reserved. 28

Leader Behavior:

I address performance problems quickly and constructively.

Encourage ExceptionalPerformance

What is the impact when the leader fails to address performance problems well?

© 2015 NetSpeed Learning Solutions. All rights reserved. 29

Leadership Strength

© 2015 NetSpeed Learning Solutions. All rights reserved. 30

Leadership Guidelines

1. Create an Optimistic Climate

2. Promote Collaborative Relationships

3. Encourage Exceptional Performance

4. Focus for High Impact

5. Cultivate Trust

© 2015 NetSpeed Learning Solutions. All rights reserved. 31

Focus for High Impact

A disciplined approach enables us to stay on course in the face of unpredictable change

Give an example of a “disciplined approach” inside an organization.

© 2015 NetSpeed Learning Solutions. All rights reserved. 32

Focus for High Impact

Leader Behavior:

I skillfully plan and execute assignments.

5 – Frequently

4 – Sometimes

3 – Occasionally

2 – Rarely

1 – Almost Never

© 2015 NetSpeed Learning Solutions. All rights reserved. 33

Leadership Strength

© 2015 NetSpeed Learning Solutions. All rights reserved. 34

Leadership Guidelines

1. Create an Optimistic Climate

2. Promote Collaborative Relationships

3. Encourage Exceptional Performance

4. Focus for High Impact

5. Cultivate Trust

© 2015 NetSpeed Learning Solutions. All rights reserved. 35

Cultivate Trust

Lack of trust cripples an organization’s ability to perform

© 2015 NetSpeed Learning Solutions. All rights reserved. 36

Cultivate Trust

Leader Behavior:

I assume people have good intentions.

How does this assumption affect the leader’s behavior?

© 2015 NetSpeed Learning Solutions. All rights reserved. 37

Cultivate Trust

What are examples of trust busters at work?

What are examples trust builders at work?

© 2015 NetSpeed Learning Solutions. All rights reserved. 38

Leadership Poll

What kind of leader are you?

© 2015 NetSpeed Learning Solutions. All rights reserved. 39

Virtual Leadership

To maximize this leadership strength in a virtual world, my best advice is….

© 2015 NetSpeed Learning Solutions. All rights reserved.

Three Tracks – 24 Modules

Leadership Development – 8 modules

Performance Management – 8 modules

Professional Development – 8 modules

Available for classroom and virtual delivery

© 2015 NetSpeed Learning Solutions. All rights reserved.

Post-Class Reinforcement

Job Aid Cards

Electronic Magazine

NetSpeed On The Job™

NetSpeed Coach®

NetSpeed Administrator

© 2015 NetSpeed Learning Solutions. All rights reserved. 42

Insights and Actions

Share one insight or one action you intend to take now.

© 2015 NetSpeed Learning Solutions. All rights reserved. 43

Complete the Survey

Receive:

• Three seats in the next NetSpeed Leadership webinar (Making Strategic Decisions) on 2/10

• A link to view the slides from this webinar

© 2015 NetSpeed Learning Solutions. All rights reserved. 44

Q & A

© 2015 NetSpeed Learning Solutions. All rights reserved. 45

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