trying very hard to make user testing at the nmsu learning games lab stink that don’t games...

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trying very hard to make

user testing at the NMSU Learning Games Lab

STINKthatdon’t

games

Barbara Chamberlin • bchamber@nmsu.edu • learninggameslab.org

user testing

Video, Game, Web Development

Think Tank

•Game consultants

•2 weeks, half days in summer

•Experts during school year

Think Tank

•Game consultants

•2 weeks, half days in summer

•Experts during school year

Do you like it?Why?

Why not?

How could we improve it?

Is it too juvenile?

Can you figure out how to work it?

Is it too hard?

Are you learning what you are supposed to?

whynot very

good

Generally speaking, people are

(including kids)

at saying they

like

something.

... then I have to understand, free of my biases.

whyFor you to be ableto tell me

you like

something.11 know you like it

know why

move beyond noticing

overcome influences

communicate clearly

22

33

44

55

Do you like it?Why?

Why not?

How could we improve it?

Is it too juvenile?

Can you figure out how to work it?

Is it too hard?

Are you learning what you are supposed to?

Ask the rightquestions.

1. Do, is,• “Tell me...”• “How...”

1. Write it first

Treat them as advisors, not subjects.• “What age is this game for?”• “Think of your friends... who will like this?”• “What kinds of games do kids in your class like?”

Usemultiple ways

ofasking

questionsandgetting feedback.

VideoCloset

Bloggingarea

Creative

development

multiple waysof getting

feedbackvideo closet

creative activityinterviews

focus groupblogging

observation

“Tell me about these characters.”

“Draw a pirate captain, kid, and first mate.”

“Select a set of characters and tell us why the should be included in the next “Science Pirates”

game.”

your testersTrain

• Vocabulary• Game components & types• Articulating preferences

• Give them practice• Emphasize their role

test, test, test, test

Successfulstrategies

1.Use developers as reviewers

2.Use multiple reviewers

3.Test with kids, stakeholders, and experienced developers.

4. (other ideas?)

trying very hard to make

user testing at the NMSU Learning Games Lab

STINKthatdon’t

games

Barbara Chamberlin • bchamber@nmsu.edu • learninggameslab.org

user testing

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