turning your receptionist into a front desk professional round-table by robert maconi

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Turning Your Receptionist into a Front Desk Professional

with Robert Maconi

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Robert Maconi18 Year Salon Owner

VP of Enterprise SalesMillennium Systems International

YOUR PRESENTER

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 EACH ROUND TABLE HAS 4 TOPICS

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6 MINUTES MAX ARE TO BE SPENT ON EACH TOPIC

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EACH TABLE WILL ELECT A “SCRIBE” TO WRITE ALL IDEAS, AND A

“SPOKESPERSON” TO CONVEY THEM INFRONT OF THE CLASS

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EACH GROUP’S SPOKESPERSON WILL SUMMARIZE THEIR KEY POINTS

FROM EACH TOPIC IN 5 MINUTES

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FOR A SUMMARY OF TOPICS COVERED IN THIS DISCUSSION, PLEASE VISIT:

Slideshare.net/TheMillenniumExperience2015

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LET’S GET STARTED:

OPEN YOUR ENVELOPES

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THE PROACTIVE FRONT DESK

Topic One

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FRONT DESK MARKETING

Topic Two

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MOTIVATING THE FRONT DESK

Topic Three

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GROWTH INDICATORS

AND THE FRONT DESK

Topic Four

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SPOKESPEOPLE – PLEASE SHARE YOUR GROUP’S KNOWLEDGE

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FOR A SUMMARY OF TOPICS COVERED IN THIS DISCUSSION, PLEASE VISIT:

Slideshare.net/TheMillenniumExperience2015

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