university of houston windows 2000 march 2, 2001
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Windows 2000
Division of Information Technology
Windows 2000 Project Team
Mary Dickerson, MCSE, Project Leader
University of HoustonUniversity of Houston
Windows 2000Windows 2000March 2, 2001
Fouty:
Change Title slide to show budget presentation to ITCC
Also, is that the way you want your title presented. Spell out?
Fouty:
Change Title slide to show budget presentation to ITCC
Also, is that the way you want your title presented. Spell out?
Windows 2000Presentation OverviewPresentation Overview
• Overview - UH Environment• Project Team Lifecycle• Lessons Learned
Windows 2000UH EnvironmentUH Environment
• UH Main Campus• UH-Downtown• UH-Clear Lake• UH-Victoria• UH-Fort Bend
Overview
The University of Houston System includes:
Plus, 4 off-campus learning institutes: West Houston Institute at Cinco Ranch, the North Houston Institutes, UH System at Fort Bend, and the University Center (The Woodlands)
Windows 2000UH EnvironmentUH Environment
The UH Main Campus includes:
Overview
• 14 Colleges• 8 Administrative Divisions• 32,000 Students• 4,000 Faculty & Staff
Windows 2000UH Computing EnvironmentUH Computing Environment
• Network Infrastructure• Windows Domain Infrastructure
Overview
Windows 2000Network Infrastructure:Network Infrastructure:
Network design• consists of a flat, bridged configuration
currently undergoing conversion to a routed, sub-netted configuration
DNS• Currently handled by 3 Unix\Linux machines• Structure includes DNS resolution for some of
the other UH campuses
DHCP• Currently handled by 2 Linux machines• Available for campus-wide use• Utilizes two non-overlapping scopes for
address assignment
Current environment
Windows 2000
Current Domain Model – IT Supported Domains
Current Domain Model – IT Supported Domains
Windows 2000CharacteristicsCharacteristics
• Multiple domains with one or more administrators
• No way to sub-divide domain management
• Multiple trust relationships without uniformity…increased opportunity for problems
• IT responsibilities encompass both Academic and Administrative domains, but not campus-inclusive
Current Domain Structure
Windows 2000Project Team LifecycleProject Team Lifecycle
1. Internal IT Focus: Formation of IT Windows 2000 Project Team
2. Team Focus: Desktop Issues
3. Team Focus: Infrastructure Issues
4. Team Split Focus: Desktop vs. Infrastructure
5. External IT Focus: Relating to the Campus Community
Windows 20001. Internal IT Focus1. Internal IT Focus
• Team Members• Product Education• Mission Statement
Windows 2000 Project Team
Windows 2000IT Project Team MembersIT Project Team Members
SupportCenter
InformationServices
MISPeopleSoft
NPDG OSG
SoftwareServices
StudentLabs
SDR
Windows 2000Project Team EducationProject Team Education
• MS Product Overview Highlighting Deployment Issues
• Independent Research
Key Documentation:
“Planning for Windows 2000 in the Enterprise, Scenario-based Deployment Guide” Windows 2000 Server Technical Notes, Microsoft TechNet - October 1999
Windows 2000Team Mission StatementTeam Mission Statement
• Review the existing IT environment• Identify IT goals• Evaluate Windows2000 features in
respect to existing environment and IT goals
• Develop a prioritized list of deployment objectives and identify critical areas
• Identify internal and external resources available for deployment
• Determine appropriate plan and timeframe
Windows 20002. Team Focus: Desktop2. Team Focus: Desktop
• Media Relations• Training• Configuration Testing
Windows 2000Media RelationsMedia Relations
• Creation of UH Windows 2000 Web site
http://www.uh.edu/windows2000• Campus Statement Prior to Product
Release: “Windows 2000 Project Plan”• Windows 2000 Article Series in IT
Newsletter
Goal: General User Education
Windows 2000TrainingTraining
• Custom class for Trainers, Documentation specialists and Support team leaders based on MOC 1554 & 1574
• Instructor-led training to IT support staff (Call center staff and distributed support staff)
Goal: IT Support Staff Education on Limited Budget
Windows 2000Configuration TestingConfiguration Testing
• Creation of Test Lab• UH-Specific Application Testing
Goal: UH-Specific User Deployment Information
Windows 20003. Team Focus: Infrastructure Issues3. Team Focus: Infrastructure Issues
• Identification of Design Concerns• Executive Briefing for IT Management
Win2K Project Team
Windows 2000Identification of Design ConcernsIdentification of Design Concerns
• MS 2-Day Jumpstart Deployment Overview
• Deliverable: MCS Windows 2000 Assessment Document
Goal: Roadmap to AD Implementation
Windows 2000Executive Briefing for IT ManagementExecutive Briefing for IT Management
• Presentation• White paper
Goal: Management Education leading to Statement of Support and Direction
Windows 2000IT Executive BriefingIT Executive Briefing
• MS Windows 2000 Product Overview• Introduction to Windows 2000 Project
Team• Analysis of Windows 2000 with
Respect to Current and Planned IT Services
• Metamorphosis: Scope of Windows 2000 Project and Management Commitment
• Conclusion
Presentation Overview
Windows 2000
• Distributed File and Print Services• Web Services and Streaming Media• Account Management (Central Account
Creation), Single Sign-on, Security• Directory Services and Distributed
Management
Analysis of Windows 2000Analysis of Windows 2000
Current and Planned IT Services
Windows 2000
• Distributed File & Print Services• Web Services and Streaming Media
Analysis of Windows 2000Analysis of Windows 2000
Increased Performance and Reliability
Windows 2000
• Account Management (Central Account Creation), Single Sign-on, Security
• Directory Services and Distributed Management
Analysis of Windows 2000Analysis of Windows 2000
Infrastructure Architecture
Windows 2000
• Option A: Windows 2000 Deployment as Software Upgrade Only
• Option B: Design and Implementation of UH Active Directory Architecture – Negotiated Migration
• Option C: Design and Implementation of UH Active Directory Architecture – Institution-wide Migration Directive
Scope of Windows 2000 ProjectScope of Windows 2000 Project
Windows 2000 Deployment Options
Active Directory
Windows 2000IT Executive BriefingIT Executive Briefing
• Documentation of issues discussed in presentation
• Appendix items:– Windows 2000 Project Plan (Original IT
Statement)– Microsoft Consulting Services “Windows
2000 Assessment Document for the University of Houston
– Report of Windows NT Domains at the University of Houston
– University of Houston Network Maps– Giga Information Group Report “Westward
Ho: Corporate Pioneers Discover Early W2K Success”
White paper
Windows 2000IT Executive BriefingIT Executive Briefing
• Very well received • Management decision to support
Option B as phased transition to Option C
Feedback
Windows 2000 4. Team Split Focus: Desktop vs. Infrastructure Issues4. Team Split Focus: Desktop vs. Infrastructure Issues
• Desktop: Continued Application Testing, Training and Development of User Documentation
• Infrastructure: Focus on Design Issues, Meetings with Lucent Consultants, Test Lab Development
Goal: Divide and Conquer
Key Documentation:
MS Windows 2000 Server Resource Kit Deployment Planning Guide
Windows 20005. External IT Focus5. External IT Focus
• Increased Attention to Development of User Web Resources
• Windows 2000 Campus Workshop
Relating to the Campus Community
Windows 2000Campus WorkshopCampus Workshop
• General Session
Intended Audience: Entire Campus Community (Faculty, Staff and Students)
• Technical Session
Intended Audience: Faculty & Staff with Institutional Computing Responsibilities
Two Half-day Sessions:
Windows 2000Agenda: General SessionAgenda: General Session
• Introduction to the IT Windows 2000 Project Team
• MS Overview of Windows 2000 Professional
• UH Site Licensing & the Microsoft Campus Agreement
• Windows 2000 General UH Support Information
• UH Training Resources• Overview of Windows 2000 Server• UH Windows 2000 Infrastructure Issues• Q & A• Closing
Windows 2000General Session HandoutsGeneral Session Handouts
• Workshop Overview• Windows 2000 Support & Training
Resources• Windows 2000 Server Products and the
University of Houston
Windows 2000Agenda: Technical SessionAgenda: Technical Session
• MS - Introduction to Windows 2000 Professional
• Windows 2000 Deployment Information: Single and Small Scale Deployments
• Windows 2000 Deployment Information:Large Scale Deployments
• Break• MS - Introduction to Windows 2000
Server• UH Infrastructure Issues• Questions & Answers• Closing
Windows 2000Technical Session HandoutsTechnical Session Handouts
• Technical Session Overview• Before Upgrading to Windows 2000• Unattended Install of Windows 2000
Windows 2000Campus WorkshopCampus Workshop
• Most of the attendees were staff, some were students, almost no faculty
• Microsoft representation was a big draw
• Requests for more workshops and more information available on the web site
Feedback
Windows 2000Current Team ObjectivesCurrent Team Objectives
• Requesting of College/Division Representatives
• Dialogues with other UH Campuses• Continued Expansion of the Test Lab
with Production-level machines• Continued work on Infrastructure
Design with Documentation
Continued External Focus
Windows 2000Lessons LearnedLessons Learned
• Communication is key both within IT and among campus community
• Document everything!• Dedicated project resources are
necessary• Microsoft resources are essential
From our experience to yours….
Windows 2000
UH Division of Information Technology
Windows 2000 ProjectWindows 2000 ProjectFouty:
Change Title slide to show budget presentation to ITCC
Also, is that the way you want your title presented. Spell out?
Fouty:
Change Title slide to show budget presentation to ITCC
Also, is that the way you want your title presented. Spell out?
Web Site:
http://www.uh.edu/Windows2000
Email Address:
Windows2000@uh.edu
Windows 2000Fouty:
Change Title slide to show budget presentation to ITCC
Also, is that the way you want your title presented. Spell out?
Fouty:
Change Title slide to show budget presentation to ITCC
Also, is that the way you want your title presented. Spell out?
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