usability case study for british history online

Usability case study for British History Online

Bruce TateInstitute of Historical Research, University of Londonhttp://www.british-history.ac.uk/

Key facts• Library of medieval and early modern sources• Launched in 2003: solid organisation• Academic year 09-10: 17.2m pages, 4m visits• But…usage not increasing in line with content• Site navigation functions ‘overloaded’

InterviewsUser Group

SUS

Task observation

Remote testing

SUSFeedback

tests

Click testsPreference

tests

What people

say

What people

do

End project

Start project

Who will benefit• Broader consultative management (IHR)• Easier access to user opinions (BHO)• More closely match preferences (academia)• Public research into generic functions better

design for future projects (resource owners and analysts)

Researc

h

•Quantitative ((multi-)click test, memory, preference)

•Qualitative (interview, annotation, observation, user group, SUS)

Impleme

nt

•Building prototypes of new interface

•Deploy remote testing

Reflect

•Re-analyse effect

•End project report

Further info

bruce.tate@sas.ac.uk

‘Usability case study for British History Online’JISC Programme MeetingJISC Grant Funding 01/11 Strand BJune 1st 2011